Payments on Fire™

By Glenbrook Partners, LLC

What's Payments on Fire™ about?

Podcasts from Glenbrook Partners on the latest developments in payments and fintech. Featuring interviews with opinion leaders, Glenbrook's own take on emerging technologies and industry trends, other news and views on this dynamic industry.

Download our free app to listen on your phone

Payments on Fire™ episodes:

05.08.2024
Episode 238 - Will Pay by Bank Really Compete with Cards? Trevor Nies, Adyen
The process of accepting payments is a labyrinth of complexity, and payment service providers are the guiding lights that help merchants navigate this maze. They assist in deciding which payments to accept, how to connect to networks, and, most crucially,...
04.24.2024
Episode 237 - Is Orchestration the New Normal In Payment Operations? A conversation with John Lunn, Gr4vy
In Episode 231, Samantha Gordon and Simon Skinner discussed the orchestration framework they developed to help our clients decipher a somewhat overused term in the industry. It was a great discussion, and if you missed it, I recommend you...
04.10.2024
Episode 236 - How to Make Money in Payments with Russ Jones, Glenbrook Partners
Glenbrook's Russ Jones often chats with professionals working for companies inside the payments industry who are providing payments and services to end users such as businesses, enterprises, governments, and individuals. Or they may be working at an enterprise, a merchant,...
03.27.2024
Episode 235 - Taking Stock in Fast Payments with Gregor Dobbie, CEO of TFPA and former CEO of Vocalink
Acquired by Mastercard in 2017, the UK’s Vocalink manages the UK’s Bacs payment system, ATM LINK switching platform, and the Faster Payments System, FPS. To make this more tangible, consider these statistics: Vocalink processes over 90% of UK salaries, more...
03.13.2024
Episode 234 - Partnerships in the Payments Industry - Insights, Musings, and Hard-Won Wisdom with Steve Klebe
Have you ever wished for a “payments sherpa”? Someone who would share their experiences, opinions, and advice about this industry - the uncut, “real real” of what can happen and what to remember as you move along your payments journey....
02.29.2024
Episode 233 - How unexpected technology combinations can lead to practical payment solutions with Glendy Kam, Tassat
As humans, our brains like to organize things - classify them, put them in silos. This thinking often works to our advantage - enabling deep analysis and understanding. Sometimes, though, it can work against us. We can be bound to...
02.14.2024
Episode 232 - Talking Payments and Fraud with Julie Fergerson, Merchant Risk Council
In this episode, Glenbrook Partners Yvette Bohanan, Russ Jones, and Chris Uriarte sat down with Julie Fergerson - a long-time payments professional who co-founded the Merchant Risk Council in 2000 and returned a few years ago to take on the...
02.01.2024
Episode 231 - Fanning the Flames: Payments Orchestration
In this episode, we are exploring one of the “buzziest” buzz words in payments today - orchestration. If you have been in the payments space for a long time, your reaction to hearing about orchestration might be “What’s all the...
01.17.2024
Episode 230 - Talking Central Bank Digital Currencies with Jim Cunha, Former EVP, Federal Reserve Bank of Boston
Launching a payment product requires big moonshot thinking alongside a lot of agonizing over the details. Understanding the market, the customer journey, and the technology - from every angle requires patience, persistence, and a beginner’s mindset to learn from every...
01.03.2024
Episode 229: What Glenbrook is Watching in Payments in 2024
It is a rare occurrence when we get to have ALL the Glenbrook partners in one episode of Payments on Fire! Glenbrook is kicking off the new year with a (lengthy) conversation on what payments industry trends and developments we...
12.13.2023
Episode 228 - Fanning the Flames: 2023 Payments News in Review
Debbie Bartoo, the editor of Glenbrook’s daily Payments News, guest hosts this Fanning the Flames episode of Payments on Fire alongside colleagues Justin Pituch and Will Eisler. Listen in as they discuss some of the top payments headlines of the...
11.29.2023
Episode 227 - EMVCo: A Textbook Example of Collaboration with Oliver Manahan, EMVCo
What if every time you went to pay for something at a store, the clerk behind the counter had a different terminal for each card network - one for Visa, another for American Express, and a few others for local...
11.15.2023
Episode 226 - From the Vault: Talking EMV in the USA (Episode 16)
Debit routing - once again, all the rage. On July 1, 2023, the US Federal Reserve’s clarification on Reg II went into effect. The clarification confirms that Reg II - which required unaffiliated debit network routing as part of the...
11.01.2023
Episode 225 - Fanning the Flames: Money 20/20 Recap
Glenbrook's Bryan Derman, Chris Uriarte, and Drew Edmond are back from a few days of learning, networking, and speaking (including a live broadcast from the Money Pot) at this year's Money 20/20 conference in Las Vegas. Chris and Drew talk...
10.18.2023
Episode 224 - Creating Best-in-Class Payment Experiences at Scale with Luda Sokolov and Aarti Bharathan, Google
Creating a great purchase experience may start with a frictionless checkout process, but it doesn’t end there. In fact, it takes a lot of effort to create a well-functioning payment platform and a cross-functional operations environment to keep a business...
10.04.2023
Episode 223 - Fanning the Flames: Merchant Fees and Surcharging
“So, have fees gone up?” Yvette Bohanan starts with the tough question in this Fanning the Flames episode. In our August Payments Post, Chris Uriarte and Justin Pituch observed an underlying theme of broad downward pressure on the cost of...
09.27.2023
Episode 222 - Fanning the Flames: Involuntary Churn
We get the opportunity to work with many different types of merchants in our Merchant Practice at Glenbrook: Global omnichannel retailers, marketplaces, commerce platforms, utilities, you name it. One of the major categories that we work with is subscription merchants,...
09.20.2023
Episode 221 - The Future of Fast Payments in the U.S. with Bernadette Ksepka, Federal Reserve Financial Services and Elena Whisler, The Clearing House
Last week, we hosted the first Payments on Fire Live Stream event on the future of fast payments in the U.S. This episode highlights the panel conversation with Bernadette Ksepka, Federal Reserve Financial Services, Elena Whisler, The Clearing House, and...
09.13.2023
Episode 220 - Stay Ahead of the Game: Understanding and Countering Policy Abuse with Eyal Elazar, Riskified
Policy abuse, a form of first-party fraud, occurs when a customer - whether legitimate or a professional posing as a legitimate customer - manipulates a business’s policies for financial gain. In this episode, Yvette Bohanan and Chris Uriarte sit down...
09.06.2023
Episode 219 - Smart Takes on Cross-border Payments - Ryan Zagone, Head of Americas, Wise for Banks, and Joanna Wisniecka, Glenbrook
Government leaders, policymakers, and a host of incumbent and new providers are focusing on cross-border payments. Innovating to increase transparency, lower cost, and make funds available in near real-time is showing up on agendas and roadmaps across the globe. Money...
08.30.2023
Episode 218 - The Technologies, Policies, and Realities of Cross-border Payments
Globally, cross-border payments represent $156 trillion annually - roughly 25% of global GDP - and are projected to reach nearly $250 trillion by 2027. From a payments industry perspective, these transactions account for approximately $40 billion of $2.1 trillion in...
08.23.2023
Episode 217 - Talking Moonshots with Jared Isaacman, Founder and CEO, Shift4
The payment provider space is a complex and crowded field in the payments universe, particularly when it comes to supporting merchants. Independent Sales Organizations, Payment Facilitators, and Commerce Enablers all work to simplify payment acceptance for merchants, yet they each...
08.16.2023
Episode 216 – Fanning the Flames: Payments Post #5
Each month, Justin Pituch recaps the news that got Glenbrook talking in his Payments Post. In a "double feature" for June and July, Justin covered two major themes: 1) organizations responding to greenfield opportunity in fast payments and 2) organizations...
08.09.2023
Episode 215 - From the Vault: On Faster Payments in the U.S. (Episode 10)
We find ourselves pondering many questions since the FedNow® launch, the third fast payments network introduced in the US. To gain perspective on the questions that have been asked and answered, and those that remain, we’re giving a second listen...
08.02.2023
Episode 214 - We Just Can’t Stop Talking About Tokenization
Issuer tokens, network tokens, EMV tokens - whatever you call them - continue to be a hot topic for merchants, payment service providers, issuing banks, processors, and the networks themselves. This “sleight of hand” substitution of a payment account number...
07.26.2023
Episode 213 - From the Vault: Payment Tokenization Continues to Roll (Episode 21)
Payments on Fire Episode 21, originally aired: June 15, 2015 Network tokenization - the promised land of payments. Like most promised lands, the journey there is epic and, well, hard. One question we hear from our clients, workshop participants, and...
07.19.2023
Episode 212 - Creating Customer Success in the Age of Embedded Finance with Ashley Isenberg, VP Revenue & Strategic Partnerships at Finix
While payment facilitation has opened up a new segment of service providers within the payments industry, embedded finance is opening up the world of payments to every company. The allure of embedded finance is rooted in the deepening of the...
07.12.2023
Episode 211 - AI Unleashed: Exploring Fresh Horizons in Payments with Frank Young and Russ Jones
With all its associated technologies (neural networks, symbolic reasoning, search algorithms, probabilistic reasoning, expert systems, and more), AI has been evolving in universities, the government, and corporations for decades. But only those with a keen interest in this technology have...
07.05.2023
Episode 210 – From the Vault: Bitcoin Discussion with Scott Loftesness (Episode 1)
Payments on Fire Episode 1, originally aired: September 7, 2014 Innovation in the payments industry is a funny thing. Sometimes payments lead. Sometimes technology leads. Increasingly around the world, regulators lead. In preparing for an upcoming podcast on AI, Yvette...
06.28.2023
Episode 209 - Part 2 of What’s Hot, What’s Not, and What We’re Watching: Checking in at 2023’s Halfway Point with Glenbrook
In Part 2, Yvette Bohanan continues the conversation from Episode 206 with the commercial practice team at Glenbrook. We cover some new topic areas, including banks, risk and fraudsters, and the investment community in this macroeconomic environment. Listen in to...
06.27.2023
Episode 208 - Fanning the Flames: Glenbrook's Payments Boot Camp Intensive
Russ Jones chats with Yvette Bohanan about Glenbrook's new Payments Boot Camp Intensive workshop. Listen in to hear more details including agenda highlights, workshop format, and who should attend. Register for any session before July 10 to automatically receive a 10%...
06.23.2023
Episode 207 - Fanning the Flames: Payments Post #4
Each month, Justin Pituch recaps the news that got Glenbrook talking in his Payments Post. In May, he observed a burst of news highlighting new technology reshaping how American consumers make purchases and verify their identity. At the same time,...
06.21.2023
Episode 206 - What’s Hot, What’s Not, and What We’re Watching: Checking in at 2023’s Halfway Point with Glenbrook
Some people know Glenbrook for our Payments Boot Camp workshops, some know us for our book - Payment Systems in the US - while others know us for this podcast. Interestingly, while we do all of those things, we are,...
06.14.2023
Episode 205 - Why Simple Questions Can Be Hard To Answer, with Klas Bäck, Founder and CEO of Pagos Solutions
In payments, as it is in life, a simple question is often wrapped in complexity. The complexity of the payments acceptance landscape, with an increasing number of stakeholders and technology providers, changing regulations and rules, and Issuers implementing new authentication...
06.07.2023
Episode 204 - Are We Ready to Pay by Bank? A Conversation with Eric Shoykhet, CEO & Co-Founder of Link Financial Technologies
In the US, fast payments discussions have centered around person-to-person, business-to-business, bill payment, and digital wallet funding in/out scenarios. In 2022, RTP® processed $72B, the majority of this volume communing from PayPal and Venmo funding activity. Zelle has reached a...
06.01.2023
Episode 203 - What Big Data Revealed About BNPL Consumers with Kristin Carlson and Zach Tondre, LexisNexis Risk Solutions
A 2022 report from the CFPB titled Buy Now, Pay Later: Market trends and consumer impacts noted that from 2019 to 2021, the dollar volume of BNPL originations through five lenders surveyed grew by 1,092 percent, from $2 billion to...
05.24.2023
Episode 202 - Innovating at the Intersection of BNPL and Embedded Commerce with Bobby Tzekin, Founder and CEO of Wisetack
In this episode, we explore the intersection of three significant payment trends: helping small businesses modernize their payment acceptance options, embedded finance, and the consumer lending phenomenon known as Buy Now, Pay Later. We look at the potential market -...
05.17.2023
Episode 201 - Fintechs, Banks, and the Companies Joining Them Together – In Conversation with Tarun Gupta, Jump Capital, and Chris Uriarte, Glenbrook Partners
In this episode, we are taking a closer look at the relationship underpinning much fintech innovation in payments – the fintech, bank, and BaaS trilogy. These 3-way partnerships have spurred innovation, increased access to financial services, and created offerings that...
05.10.2023
Episode 200 - Fanning the Flames: Payments Post #3
There are a lot of headlines in the payments world. Payments News is Glenbrook’s curated news feed of the headlines that matter most every day, but we’ll readily acknowledge that it can be a lot to digest. That’s why we’ve...
05.03.2023
Episode 199 - Elevating Payments to the C-Suite - Vivek Sharma, Head of Revenue and Finance Automation, Stripe
Cloud-based platforms, machine learning that increasingly improves or eliminates routine tasks, the phenomenon of “everything” as a service - platforms that stand on their own and tech stacks that embed complex capabilities into other software with minimal coding - these...
04.26.2023
Episode 198 - The Rapid Rise and Bright Future of Pix with Carlos Brandt, Head of Management and Operations for Pix at the Central Bank of Brazil - Pix Series #3
Wrapping up our three part series exploring Brazil’s Pix, Carlos Brandt, Head of Management and Operations for Pix at the Central Bank of Brazil, sits down with Yvette Bohanan and Elizabeth McQuerry to discuss some of the keys to Pix...
04.19.2023
Episode 197 - The Core Processor's Perspective with Carlos Netto and Sarah Hoisington, Matera - Pix Series #2
In the second installment of our series on Pix, Carlos Netto, CEO and Co-Founder of Matera and Sarah Hoisington, Vice-President of Strategy and Marketing discuss what makes Pix “tick", and the challenges and opportunities presented to the banks responsible to...
04.14.2023
Episode 196 – Fanning the Flames: PaymentsPost #2
There are a lot of headlines in the payments world. PaymentsNews is Glenbrook’s curated news feed of the headlines that matter most every day, but we’ll readily acknowledge that it can be a lot to digest. That’s why we’ve introduced...
04.13.2023
Episode 195 - Fast Payments Reach a Transformative Stage - Pix Series #1
Call them what you will - Instant Payment Systems, Fast Payment Systems, Real Time Payments - or by their brands UPI, RTP® and more - these payment systems are experiencing success around the world. As the US stands weeks away...
03.28.2023
Episode 194: Fanning the Flames: Fast Payments, Digital Currencies and Fraud - Recent Conference Updates
In this latest episode of Fanning the Flames, Yvette Bohanan catches up with Joanna Wisniecka and Cici Northup after their recent attendance at the 2023 Payments Summit and the Fintech: Innovation, Inclusion, and Risks Conference. Listen in to hear why...
03.03.2023
Episode 193 - Fanning the Flames: Help! Am I becoming a Fintech?
What do Fintechs have to do with the cereal aisle? Tune in to this episode of Payments on Fire: Fanning the Flames to hear the answer to that question and more, as Glenbrook’s Chris Uriarte and Drew Edmond prepare for...
02.22.2023
Episode 192 - The Rising Value of Rich Account Data with George Throckmorton, Nacha
Nacha's Phixius is one of the better kept secrets in the U.S. payments landscape. Maybe that needs to change. Take a listen to Yvette Bohanan and George Peabody as they speak with George Throckmorton, Senior Director at Nacha and the head...
02.16.2023
Episode 191: Fanning the Flames: A Year in Travel - Jordan
We’ve reached our final destination on Glenbrook’s 2022 tour of local payment methods around the world. Joanna Wisniecka joins Yvette Bohanan on this episode of Fanning the Flames to chat about her recent trip to Jordan. Joanna walks us through...
02.10.2023
Episode 190: Fanning the Flames: A Year in Travel - French Polynesia
With many of us still experiencing cold and rainy winter weather, let’s look to warmer climates as Glenbrook’s Chris Uriarte walks us through his payments journey in French Polynesia. If you’ve attended a Payments Boot Camp, you’ve heard us say...
01.27.2023
Episode 189: Fanning the Flames: A Year in Travel - Singapore
The next destination on our journey around the world is Singapore! Glenbrook’s Chris Uriarte and Bethany May come on the show to share their stories using local and regional payment methods. Listen in to hear their experiences using GrabPay, QR...

What's Payments on Fire™ about?

Download our free app to listen on your phone

Payments on Fire™ episodes:

Episode 238 - Will Pay by Bank Really Compete with Cards? Trevor Nies, Adyen

Episode 237 - Is Orchestration the New Normal In Payment Operations? A conversation with John Lunn, Gr4vy

Episode 236 - How to Make Money in Payments with Russ Jones, Glenbrook Partners

Episode 235 - Taking Stock in Fast Payments with Gregor Dobbie, CEO of TFPA and former CEO of Vocalink

Episode 234 - Partnerships in the Payments Industry - Insights, Musings, and Hard-Won Wisdom with Steve Klebe

Episode 233 - How unexpected technology combinations can lead to practical payment solutions with Glendy Kam, Tassat

Episode 232 - Talking Payments and Fraud with Julie Fergerson, Merchant Risk Council

Episode 231 - Fanning the Flames: Payments Orchestration

Episode 230 - Talking Central Bank Digital Currencies with Jim Cunha, Former EVP, Federal Reserve Bank of Boston

Episode 229: What Glenbrook is Watching in Payments in 2024

Episode 228 - Fanning the Flames: 2023 Payments News in Review

Episode 227 - EMVCo: A Textbook Example of Collaboration with Oliver Manahan, EMVCo

Episode 226 - From the Vault: Talking EMV in the USA (Episode 16)

Episode 225 - Fanning the Flames: Money 20/20 Recap

Episode 224 - Creating Best-in-Class Payment Experiences at Scale with Luda Sokolov and Aarti Bharathan, Google

Episode 223 - Fanning the Flames: Merchant Fees and Surcharging

Episode 222 - Fanning the Flames: Involuntary Churn

Episode 221 - The Future of Fast Payments in the U.S. with Bernadette Ksepka, Federal Reserve Financial Services and Elena Whisler, The Clearing House

Episode 220 - Stay Ahead of the Game: Understanding and Countering Policy Abuse with Eyal Elazar, Riskified

Episode 219 - Smart Takes on Cross-border Payments - Ryan Zagone, Head of Americas, Wise for Banks, and Joanna Wisniecka, Glenbrook

Episode 218 - The Technologies, Policies, and Realities of Cross-border Payments

Episode 217 - Talking Moonshots with Jared Isaacman, Founder and CEO, Shift4

Episode 216 – Fanning the Flames: Payments Post #5

Episode 215 - From the Vault: On Faster Payments in the U.S. (Episode 10)

Episode 214 - We Just Can’t Stop Talking About Tokenization

Episode 213 - From the Vault: Payment Tokenization Continues to Roll (Episode 21)

Episode 212 - Creating Customer Success in the Age of Embedded Finance with Ashley Isenberg, VP Revenue & Strategic Partnerships at Finix

Episode 211 - AI Unleashed: Exploring Fresh Horizons in Payments with Frank Young and Russ Jones

Episode 210 – From the Vault: Bitcoin Discussion with Scott Loftesness (Episode 1)

Episode 209 - Part 2 of What’s Hot, What’s Not, and What We’re Watching: Checking in at 2023’s Halfway Point with Glenbrook

Episode 208 - Fanning the Flames: Glenbrook's Payments Boot Camp Intensive

Episode 207 - Fanning the Flames: Payments Post #4

Episode 206 - What’s Hot, What’s Not, and What We’re Watching: Checking in at 2023’s Halfway Point with Glenbrook

Episode 205 - Why Simple Questions Can Be Hard To Answer, with Klas Bäck, Founder and CEO of Pagos Solutions

Episode 204 - Are We Ready to Pay by Bank? A Conversation with Eric Shoykhet, CEO & Co-Founder of Link Financial Technologies

Episode 203 - What Big Data Revealed About BNPL Consumers with Kristin Carlson and Zach Tondre, LexisNexis Risk Solutions

Episode 202 - Innovating at the Intersection of BNPL and Embedded Commerce with Bobby Tzekin, Founder and CEO of Wisetack

Episode 201 - Fintechs, Banks, and the Companies Joining Them Together – In Conversation with Tarun Gupta, Jump Capital, and Chris Uriarte, Glenbrook Partners

Episode 200 - Fanning the Flames: Payments Post #3

Episode 199 - Elevating Payments to the C-Suite - Vivek Sharma, Head of Revenue and Finance Automation, Stripe

Episode 198 - The Rapid Rise and Bright Future of Pix with Carlos Brandt, Head of Management and Operations for Pix at the Central Bank of Brazil - Pix Series #3

Episode 197 - The Core Processor's Perspective with Carlos Netto and Sarah Hoisington, Matera - Pix Series #2

Episode 196 – Fanning the Flames: PaymentsPost #2

Episode 195 - Fast Payments Reach a Transformative Stage - Pix Series #1

Episode 194: Fanning the Flames: Fast Payments, Digital Currencies and Fraud - Recent Conference Updates

Episode 193 - Fanning the Flames: Help! Am I becoming a Fintech?

Episode 192 - The Rising Value of Rich Account Data with George Throckmorton, Nacha

Episode 191: Fanning the Flames: A Year in Travel - Jordan

Episode 190: Fanning the Flames: A Year in Travel - French Polynesia

Episode 189: Fanning the Flames: A Year in Travel - Singapore

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