With the EMV liability shift only days away, consumers and merchants are facing any number of changes in the point of sale experience. Unlike some other countries where the EMV change-over took place on a single day, the US EMV transition is going to be a long one, too. Not every issue is ironed out either. Join Glenbrook’s George Peabody and Philip Andreae, VP, Field Marketing North America at Oberthur Technologies in a discussion about EMV and debit, EMV transaction speed, and prospects for contactless, dual interface cards in the US. 

3D Secure, the protocol that connects ecommerce merchants to the cardholder’s issuer, has had a rough go. But after ten years, smarter application of the tool and, in particular, risk-based usage makes it more attractive to both issuers and merchants.

In this conversation with Mike Roche, VP of Consumer Authentication at Cardinal Commerce, we take a deep dive into 3D Secure, its implementation and continuing evolution, expectations of increased card not present fraud due to EMV’s US arrival, and its positive effect on merchant sales and issuer spend.

The Internet’s designers quickly realized that no one’s very good at remembering IP address numbers. Unless you type the same number over and over again (and I did when I ran an ISP) a human readable version is a lot easier. That’s what the domain name system or DNS is all about, connecting human readable names to specific IP addresses. 

You can imagine then that Bitcoin, with its long alphanumeric addresses, suffers from similar challenges. That insight is what this podcast is about and the reason Justin Newton and Dawn Newton formed Netki. Try it out by sending bitcoin to me at wallet.geopeabody.bit (kidding) or, better, take a listen as the Netki leaders discuss their directory service for virtual currency wallet addresses. 

Host card emulation (HCE) was invented back in 2012. It was supposed to do for NFC on Android what Apple Pay has done for NFC in the iOS ecosystem. But it’s taken longer, a lot longer, for a robust Android-based NFC capability to get deployed. In this conversation with HCE inventor Doug Yeager, CEO of SimplyTapp, we review how HCE works, what it requires, and take a look at why it’s taken so long to gain momentum. The good news is that momentum is increasing with a growing set of HCE technology providers pushing it forward and, it appears, a pipeline of HCE-based apps on the way. 

The domain of point of sale (POS) has three legs to its security stool: EMV, point to point encryption, and card number tokenization. Card not present (CNP) merchants and issuers have the more challenging task of assembling fraud mitigation tools on their own. The networks have had, until EMVCo’s move into payment card tokenization, not much more than 3D Secure to offer. Merchants and card issuers have a lot of transaction and fraud data and when that data gets shared, improvements are possible. That’s what Ethoca is about. Its growing network of merchants and issuers share their fraud data to improve fraud detection and lower chargeback rates. Take a listen to this discussion with Keith Briscoe, Ethoca’s CMO, on what’s possible through collaboration. 

Tokenization is, and will continue to be, a hot topic in payments. After all, it's what powers Apple Pay. Last week I chaired the Mobile Payment Innovation Summit where tokenization was a recurring theme. I asked Glenbrook partner Russ Jones to return for an update, to help us dig deeper into what’s happened over the six months and to consider where tokenization is going. He’s bullish on the capabilities of this technology and likes what he’s seen so far. Take a listen to what Russ has to say.

We all know EMV is coming to the U.S and that it will take years to build a complete EMV security perimeter. But the work starts with issuers sending out chip cards to their customers. Take a listen to this conversation with Chase’s Dina DeMerell, Director, Card Services Chip Security, to hear how Chase is deploying EMV credit, debit, prepaid and co-branded card products. She wasn’t kidding about their accelerated push of credit cards to frequent transactors. I received my new EMV United co-branded card the day after we spoke - and it wasn't special treatment.

Decisions about point of sale transactions are largely made using card data alone but in e-commerce the merchant has to use a rich mix of data sources to manage fraud. The merchant is, after all, liable for both the transaction as well as the goods or services lost due to fraud. E-commerce merchants use publicly sourced data from firms like Whitepages to perform both automated and manual reviews. This discussion with Tom Donlea, Director, e-Comm/Retail Practice at Whitepages, looks at how the data is provided to the merchant, the challenge of data sourcing in international markets, the care and control of PII, and what the US EMV roll-out could mean for CNP fraud.

This week's CNP Expo in Orlando brought together some 1,000 fraud technology vendors, processors, merchants, commerce-focused entrepreneurs and others to discuss the arrival of EMV in the US, global payments, and more. We took the opportunity to speak with two enterprise focused firms, Nu Data Security and CardConnect. We also spoke with the founder of mobile shopping service SelfPay. Nothing like good conversations!