What drives close relationships in your business? We should view everything we do as an opportunity to foster relationships with our clients, including our software. Mike Grenier, co-founder of Time to Pet, joins the show to share how they prioritize problem-solving. Mike emphasizes the importance of adhering to guiding principles while not being afraid to pivot in response to market changes. He describes the process of building a niche business and how his early days running a pet sitting business with his wife influenced their approach to software.

Main topics

• History behind Time to Pet
• Design and development philosophy
• Running a niche business
• Solving the hard problems

Main takeaway: One of the best ways to improve is to get critical feedback.

About our guest:

Mike is the co-founder of Time To Pet, a pet sitting software Trusted by over 3,000 of the world's most successful pet care companies. Since launching Time To Pet in 2015, they've helped pet care businesses generate well over $1 Billion in revenue. In 2022 alone, there were over 10.8 million pet care events scheduled on Time To Pet for over 308,000 pet parents and nearly 500,000 pets. Mike is incredibly proud of the fact that Time To Pet helped pet care pros receive over $12.2 million in tips last year. Mike's background is as a pet sitting business owner. He previously owned a pet care company based in Austin, TX with his wife. They sold their pet sitting business in 2017 and still live in Austin.

Links:

timetopet.com/confessional

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Time to Pet Visit: https://timetopet.com/confessional Code: 50% off first 3 months

Pet Perennials Visit: https://petperennials.com/pages/register-for-a-business-account Code: 'PSC' when registering for a $2 off coupon on any purchases in the 1st 90 days

Have you ever experienced self doubt? It can come from many areas; lack of information, conflicting information, or internal conflicts of beliefs and values. As a business owner, we're required to do hard things in our business, which means we're likely to encounter doubt and insecurity more often. We break down the relationship between fear and doubt and how to keep moving forward. Doubt doesn't have to mean the end of anything. It should act as a trigger to do something different or seek out help.

Main topics

• Why we doubt
• Difference between fear and doubt
• Overcoming doubt
• Committing to something

Main takeaway: Doubt is natural, but it's crucial not to let it paralyze you. Instead, use it as motivation to prepare, plan, and persevere. And always remember: Everyone has faced setbacks and doubts themselves from time to time; what sets them apart is how they respond.

Links:

Episode 274

Episode 303

Episode 358

Episode 383

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Pet Sitters Associates Visit: https://www.petsitllc.com Code: Confessional

What is a CRM and how can it help your business? As the marketer of your business, you're in charge of finding ways of getting your business in front of more people and connecting them to the right services. A CRM (Customer Relationship Management) allows you to supercharge how you interact with your existing and potential client. Dom Hodgson, The Pet Biz Wiz, joins the show to break down how to make the most of a CRM and find the hidden money in your business. Dom explains what a quality CRM can actually do, how to communicate with your clients, and help you understand your clients better.

Main topcs

• What is a CRM

• How do I make the most of it?

• What are my options?

• How does it foster client relationships?

Main takeaway: You are the marketer of the business, so make the most of it with a CRM!

About our guest:

Dom Hodgson was born in Sunderland , in the North East of England in January 1978. He left school at 16 and began a career as a singer and dance teacher before getting a 'proper job' as sales rep for a tobacco company. 10 years later he fancied a change and launched a dog adventure business called Pack Leader Dog Adventures.

From there he got into dog training which eventually led to his online and offline dog training program and the launch of his Amazon bestselling, highly acclaimed book 'How to Be Your Dogs Superhero'. The year after Dom penned Walk Yourself Wealthy, which shows pet business owners how to turn their passion for pooches intoa profitable business. In 2018 Dom wrote his third book 'Worry Free Walks: How to transform your dangerous, difficult and devilish dog into a problem free pooch that your proud to take to the park.

The latest book 'Worry Free Walks' is the first in a 5 book series that aims to fill the knowledge gap for dog owners who love their dogs dearly, but have no control over them. He lives in Sunderland with his wife Beth, two sons, Alex and Toby, and Barry (the Dogue de Bordeaux) and Sidney (the Cocker Spaniel). In no particular order he loves red wine, ballet, HBO television shows, cheese, baking bread and chillaxing at the park with his dogs and a Jack Reacher book.

Links:

https://petbizsuite.net

Grow Your Pet Business Fast

Pet Business Marketing

Free Copy of Walk Yourself Wealthy

Poodle to Pitbull Podcast

Dom was also on episode 151, episode 112, & episode 259

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Time to Pet Visit: https://timetopet.com/confessional Code: 50% off first 3 months

National Association of Professional Pet Sitters

www.petsitters.org

We just celebrated four years of podcasting! We can't believe where the time has gone. What started off as a to share from our experiences quickly turned into a while of showcasing the amazing people working in the pet industry. We've been honored to share their stories and learn from the best of the best. We break down four lessons we've learned and how they're impacting our own business, and the importance of tackling big problems.

Main topics

• Why we started podcasting
• Learn from others
• Doing hard things
• What we've learned

Main takeaway: Your mindset will set your ability to take on challenges and tackle new information!

Links:

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Pet Sitters Associates Visit: https://www.petsitllc.com Code: Confessional

When making big decisions, it's important to gather new information and seek out novel experiences in order to fully understand the situation before moving forward. In this episode, Kelly Hayes-Raitt, known as the HouseSit Diva, shares her experience of using international travel house and pet sitting to find a new place to live. By experimenting across different cultures and lifestyles, Kelly emphasizes the importance of embracing each step as an opportunity to grow and learn. She also discusses how she transitioned from being a free house and pet sitter to offering a paid service in her new hometown, and how this change has affected client expectations. Whether you're planning a business shift or a major life change, new experiences can teach you a lot!

Main topics

• Should you still do travel house sitting?
• Finding a new home
• Shifting from free services to paid
• Growing a business in a foreign country

Main takeaway: Big changes take a lot of time and new information!

About our guest:

Kelly Hayes-Raitt admits she sleeps around. Usually with animals.

As a full-time housesitter and traveler for the past decade, she's learned a thing or two about housesitting and shares her knowledge and experience in her popular book How to Become a Housesitter: Insider Tips from the HouseSit Divaavailable in soft cover or Kindle at Amazon (http://amzn.to/2hlj7UP) or ebook on her web site (www.HouseSitDiva.com).

Before nomading, Kelly reported live from Iraq during the early weeks of the U.S.-led invasion. Her journalism has won several literary awards and has been widely published in anthologies.

Lately, she's turned her energy toward helping other writers get their books jumpstarted. Her coaching clients call her "inspiring," and students in her workshops rave about her unique teaching techniques. Learn more about working one-on-one with Kelly at www.JumpStartMyBook.org.

Links:

www.housesitmatch.com

housesitmexico.com

trustedhousesitters.com

Episode 009: https://www.petsitterconfessional.com/episodes/009-interview-with-the-house-sit-diva

Episode 016: https://www.petsitterconfessional.com/episodes/kelly-is-back

Episode 020: https://www.petsitterconfessional.com/episodes/020-new-starts-with-the-house-sit-diva

Episode 027: https://www.petsitterconfessional.com/episodes/026-fostering-relationships

Episode 035: https://www.petsitterconfessional.com/episodes/035-housesitting-in-the-time-of-coronavirus

Episode 091: https://www.petsitterconfessional.com/episodes/091-coping-with-the-unexpected-with-the-house-sit-diva

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Time to Pet Visit: https://timetopet.com/confessional Code: 50% off first 3 months

Peaceful Pet Music - Calm Music for Pets

🎶💜 From peaceful melodies to soothing nature sounds, this channel is your go-to spot when your pet is anxious and you don't know where to turn.💜🐾

Subscribe now at https://www.youtube.com/@peacefulpetmusic

How do you stay creative? As a busy business owner, our ability to be and stay creative is critical to the longevity of our business. Unfortunately, we often find ourselves unable to reach creative flow and end up sticking to the same old same old. We break out ways in which creativity is essential to your business (it's WAY more than social media posts). We also share the common reasons we find it difficult to be creative and 3 strategies you can use to start overcoming them today.

Main topics

• Why it's essential
• What are the roadblocks
• Strategies to overcoming them

Main takeaway: Strike a balance between daily responsibilities and creative growth, foster community engagement, and cultivate a creative approach to problem-solving, which aligns your business with creative aspirations.

Links:

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❤️ Our AMAZING Patreon Supporters

Pet Sitters Associates Visit: https://www.petsitllc.com Code: Confessional

Do you see yourself as playing a vital role in the health of the pet care industry? To ensure a robust future, we can all be ambassadors for professional dog walking and pet sitting. Jamie Migdal, founder of Fetchfind!, joins the show to share her vision for the future of pet care. From collaborative approaches to pushing the limits of our own education, Jamie believes we can all make our mark on the legacy of pet sitting. She also discusses how in order to decrease competition, there needs to be an increase in the consumer base. By being advocates for pet owners, we help bring more people, pets, and profits to our businesses.

Main topics

• Getting unstuck
• Growing recognition
• Role of continuing education
• Building a legacy

Main takeaway: There is room for creative pet care - be inventive with loving care!

About our guest:

Entrepreneur, CEO and Founder with more than 25 years of experience in all aspects of pet industry, including technology, business development, client services, pet care, marketing, and management. Dedicated to further professionalizing the pet care industry via technology and education.

Thanks to founding four startup companies in the pet industry and working hands-on with tens of thousands of clients, Jamie is a thought leader and expert in entrepreneurship and canine behavior.

Links:

David Letterman & Bill Gates: https://www.youtube.com/watch?v=fs-YpQj88ew

www.fetchfind.com

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Sponsored by:

❤️ Our AMAZING Patreon Supporters

Time to Pet Visit: https://timetopet.com/confessional Code: 50% off first 3 months

Pet Perennials Visit: https://petperennials.com/pages/register-for-a-business-account Code: 'PSC' when registering for a $2 off coupon on any purchases in the 1st 90 days

What do you do with old content? As a busy business owner, your time is precious! You pour a lot of effort into creating content or gaining media attention, so don't waste it! Thankfully, there are many ways to repurpose existing content. From infographics to webinars, highlights to short videos, a single piece of media can be transformed into new methods for targeting market segments, raising your profile, and demonstrating your value.

Main topics:

• You should repurpose content
• Make it easy
• Use Canva!
• Embrace video!

Main takeaway: The key to successful content repurposing is understanding your audience on each platform and tailoring the content to suit their preferences and the platform's unique characteristics.

Links:

https://www.petsitterconfessional.com/episodes/408

https://www.petsitterconfessional.com/episodes/246

https://www.petsitterconfessional.com/episodes/334

https://www.petsitterconfessional.com/episodes/336

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Pet Sitters Associates Visit: https://www.petsitllc.com Code: Confessional

Are you a numbers person? Whether you'd describe yourself as one or not, you run a business, so understanding your numbers is critical! Some people think it's too complicated, others may have an emotional block to diving into them, but the fact remains that you will struggle to make sound decisions without drilling into your books. Anne-Marie Kaden, owner of Tiny Paws Pet Sitting & Tiny Paws Book Keeping, joins the show to share her passion for bookkeeping. She walks us through how good record keeping and number crunching helped her own pet sitting business, and why even knowing a little can be game changing for you. Anne-Marie discusses the different accounting methods, how to choose the right one for you, and even some best practices for using accounting software.

Main topics:

• Managing fast growth
• Relocating
• Accounting methods
• Making informed decisions

Main takeaway: Your mindset matters, even when it comes to your accounting and bookkeeping.

About our guest:

Anne-Marie Kaden has been involved in animal and pet care all of her professional career. She built and ran a successful pet sitting business in North Carolina from scratch to six-figures in just five years. She sold her first business in 2022. Anne-Marie knows and understands the pet care industry intimately and is now operating her second pet sitting business, Tiny Paws Pet Sitting in Colorado alongside her bookkeeping operation.

She holds a BS in Animal Science from Virginia Tech, which provided structure to what has become her life's work. Anne-Marie has worked in both small- and large-animal veterinary hospitals, managed private equestrian barns, taught riding lessons, and worked on ranches as a wrangler and trail guide.

She and her family relocated to Monument, CO in July 2022 from North Carolina seeking bigger mountains and a more active lifestyle. Her husband, two kids and their canine partner, Percy, enjoy being outside, hiking, camping, and kayaking.

Links:

[email protected]

https://tinypawsbookkeeping.com

https://tinypawspetsitting.com

https://www.linkedin.com/company/tiny-paws-bookkeeping

https://www.instagram.com/tinypawsbookkeeping/

https://www.facebook.com/tinypawsbookkeeping

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Full show notes and transcript

Sponsored by:

❤️ Our AMAZING Patreon Supporters

Time to Pet Visit: https://timetopet.com/confessional Code: 50% off first 3 months

Pet Perennials Visit: https://petperennials.com/pages/register-for-a-business-account Code: 'PSC' when registering for a $2 off coupon on any purchases in the 1st 90 days

How can you make the most of unexpected media exposure? We were recently asked to be on a local TV program to talk about our business, so on this episode, we discuss how you can make the most of unexpected media exposure. We also share why you need to be intentional with your business interactions, connect others with your message, and understand that your business is highly visible in your community.

Main topics:

• Embrace visibility as a business
• What you post matters
• Preparing for TV
• Know your messaging purpose

Main takeaway: As a business, your actions, posts, and responses are seen by other people, so always be professional.

Links:

https://www.petsitterconfessional.com/episodes/188

https://www.petsitterconfessional.com/episodes/276

https://www.petsitterconfessional.com/episodes/372

https://www.petsitterconfessional.com/episodes/382

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Full show notes and transcript

Sponsored by:

❤️ Our AMAZING Patreon Supporters

Pet Sitters Associates Visit: https://www.petsitllc.com Code: Confessional