In this episode, David Lykken interviews James Hooper from Quontic Bank, a CDFI that has fully embraced Angel AI to streamline its lending operations. James discusses how adopting Angel AI has significantly reduced costs, improved efficiency, and allowed loan officers to focus more on relationship-building while automating routine tasks. Quontic Bank, known for serving underserved communities, leverages innovative products like crypto-backed loans and a unique P&L product to help non-traditional borrowers. The conversation emphasizes the importance of adopting new technologies to stay competitive in the mortgage industry and highlights Quontic’s success in reducing operational costs by over $1.5 million in 18 months.