Practical Founders Podcast

Hamid Shojaee is a technical founder and serial entrepreneur who created several software companies and dozens of products in the last 25 years. He sold his two software companies in 2021—Axosoft and Pure Chat—and now is an active investor and has a new startup to keep him busy.

Axosoft was popular project management and bug-tracking software for developers that he bootstrapped to launch in 2002. It grew profitably for years until it met stiff competition despite active efforts to grow. Dozens of product experiments finally produced a hit, the popular software GitKraken.

In this episode, Hamid shares some hard lessons learned:

• How he and his team experimented to test new product ideas and don't invest until they prove real user traction (DAUs)
• The challenges of raising money from investors who want faster revenue traction too early in the product-led growth cycle
• The challenges of not being the dominant leader in your market in the long-run
• Selling one business to a strategic buyer without help: selling the other business to a financial buyer using M&A investment bankers
• The modest changes in his life after selling two companies for life-changing wealth in 2021
• Why he's starting and building another software company

Check out all our episodes and articles at https://practicalfounders.com.

Dan Jaffe is the founder and CEO of LawLytics, a popular website marketing platform for small law firms. Dan was a practicing lawyer before he became an internet entrepreneur with his first venture, which he sold before he started LawLytics in 2012. LawLytics was acquired by the Australia-based Smokeball-LEAP-InfoTrack Group in 2021. Dan is still growing LawLytics as its leader of the acquired company.

LawLytics is a website platform for small law firms who want a successful website but don't want to overpay an agency or struggle with software that isn't built for them. LawLytics has templates, designs, and lead-generation tools specifically designed for lawyers to generate business efficiently.

In this episode, you'll hear how Dan:

• Transitioned from being a practicing trial attorney to an internet entrepreneur and SaaS founder
• Created and sold his first business, an online law firm directory
• Self-funded LawLytics then added small investments from angels and a local seed fund
• Found a technical co-founder by networking in San Francisco
• Competed with bigger competitors to deliver a successful website marketing platform for attorneys
• Grew to over 30 employees and contractors, then successfully sold the business in 2021 with the help of an M&A investment banking firm

Check out all our episodes and articles at https://practicalfounders.com.

Rafael Zimberoff was CEO of ShipRush, a software company he founded in 2001, then grew, and eventually sold in 2017 to Descartes Systems Group for $17 million. Rafael started ShipRush as an add-on product for popular CRM and accounting software and was a pioneer in shipping technology for small businesses.

ShipRush is now a comprehensive shipping platform for small ecommerce providers so they can easily process shipment orders and carrier labels for USPS, Fedex, and UPS. ShipRush integrates with popular ecommerce and accounting platforms, including Shopify, Amazon, eBay, Quickbooks, and more.

In this episode, you'll hear how Rafael:

• Boostrapped his tech services company to fund their first software product then grew without outside investors
• Created a popular add-on software product for bigger software ecosystems as an efficient way to find customers and grow revenues quickly
• Managed complexities of being an early pioneer in shipping technology working with large carriers like Fedex, USPS, and UPS
• Ran a profitable software company for more than 15 years with a small and amazing team
• Learn hard lessons then succeeded in working with M&A investment bankers to sell his company

Check out all our episodes, articles, and resources at https://practicalfounders.com.

Jonathan Cronstedt, also known as JCron, was the president of Kajabi software from 2016 through 2021 as he helped the company grow past the early startup years. JCron is a savvy entrepreneur, digital marketer, and sales leader who shares the story of the bootstrap founding of Kajabi through getting $550M in venture capital funding in 2021.

Kajabi is a leading "knowledge commerce" platform for experts and entrepreneurs to market and sell their expertise as online content. Started in 2010 to help early internet marketers and small business experts deliver videos and training, Kajabi has helped over 30,000 creators to sell their expertise and expand their businesses.

In this episode, you'll hear how Kajabi:

• Had $1M+ annual recurring revenue the moment the product launched after coding on nights and weekends for a year to create the first product
• Founder and CEO Kenny Rueter grew revenues ahead of expenses to stay profitable from day 1 to over $50M in revenue 10 years later
• Grew as a modest software business for the first 5 years, then rebuilt the product to grow the business much bigger as the market eventually grew up in the next 5 years
• Kept a fanatic focus on their target customer (called "Kajabi heroes"), a powerful and easy-to-use product, and a well-defined culture
• More than doubled in size in 12 months during the COVID crisis when online courses and content became a global focus
• Waited 10 years to take any outside investment in 2020 that helped bring the expertise to scale, then raised $550M at a $2B valuation from VC investors in 2021.

Check out all our episodes, articles, and resources at https://practicalfounders.com.

Todd Watson is the owner and CEO of Showit, a popular no-code website builder and platform for designers and photographers. Todd is a native of Phoenix, Arizona where he started as a videographer before joining a friend in 2006 to create a scrappy software business that made inexpensive photo-presenting and sharing tools for photographers.

The Showit company was created when Todd took one of their two products and half the small team in 2010 to spin off Showit as an independent business. The small revenue from the small customer base and his own savings allowed them to rewrite Showit for the cloud and then continue their fanatic customer focus to keep growing every year.

Now Showit is used by 35,000 designers, photographers, and small businesses as their website platform using its elegant "Photoshop-like" no-code visual builder. The Showit company is growing quickly every year and is profitable, yet Todd has no interest in taking outside funding or selling his beloved company.

In this episode, you'll hear how Todd and the Showit team:

• Spun off Showit from a small software company, then rewrote the software from old Flash technology to new cloud software
• Serve and love their customers to create a fanatically loyal community that is expanding quickly without expensive marketing
• Recruit, engage, and empower their employees in creative ways that no funded software company ever would
• Never think about external funding or selling the company despite the company's extraordinary value and potential
• Started with a fanatic niche focus on an underserved community and then expanded its market as the community grew

Check out all our episodes, articles, and resources at https://practicalfounders.com.