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Welcome to another episode of "Speaking with Confidence," the podcast that brings you practical advice and inspiring conversations to help you become a better and more confident communicator. I’m your host, Tim Newman, and today we have an exceptional guest with us, Chris Fenning. Chris is an accomplished engineer, rocket scientist, and an award-winning author known for his expertise in clear communication. Whether you're looking to enhance your public speaking skills, improve your day-to-day workplace interactions, or write more effective emails, this episode is packed with actionable tips and insights.

Our guest for today, Chris Fenning, has navigated through multiple industries and countries, bringing a wealth of experience in both technical fields and communication. From being a rocket scientist to an expert in communication, Chris has authored several award-winning books, including "The First Minute," which focuses on the importance of being clear and concise in communication. His practical frameworks and experiences provide a unique perspective on overcoming fears and mastering the art of effective communication.

In this episode, we dive deep into various aspects of communication—both verbal and written. Chris shares his personal journey of overcoming public speaking anxiety and the transformation he underwent to become a confident communicator. We discuss the role of scheduling theory and project management in planning events and the significance of clear communication in this context. Chris introduces valuable frameworks like Context, Intent, and Key Message, as well as Goal, Problem, Solution (GPS), to help you frame your messages effectively. We also touch on the psychological reasons behind excessive information sharing and how to overcome them. Lastly, we emphasize the critical role of active listening and provide tips for writing impactful emails.

Key Takeaways

1. Framing Your Communication:
   • Chris emphasizes the importance of framing in communication. The Context, Intent, and Key Message framework is a powerful tool to ensure your message is clear and relevant to the audience. For instance, in job interviews, compressing complex information into a succinct answer can make a significant impact.
2. Overcoming Public Speaking Anxiety:
   • Chris shares his personal fears of public speaking and creating videos. By setting a challenge for himself to create 101-minute videos, he practiced consistently and eventually overcame his fears. Repetition and practice in small steps are key to becoming a confident speaker.
3. Effective Written Communication:
   • Understanding how people read large bodies of text is crucial. Chris mentions that people often read in an "f" shape, focusing on the first line and skimming downward. To make emails more effective, use informative subject lines, repeat the topic and purpose, and label questions clearly.
4. Balancing Team Dynamics and Communication:
   • Effective communication is not just about individual performance but also about how well team members coordinate and cooperate. Tim shares insights from his experience in the sports industry, emphasizing the interconnectedness of different departments and the need for effective interdepartmental communication.

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