Lucinda and Russ are joined by Priya Singh, chair of the National Council for Voluntary Organisations, who led the NCVO's internal reform after a review in 2020 identified structural racism, homophobia, sexism and classism.

Priya describes the role played by the NCVO’s trustee board in guiding the organisation through the process, knowing when to lean in and when to step back. She offers advice for other voluntary organisations embarking on a similar culture change, stressing the need to be open, listen and prepare for “comfortable conflict”.

In Charity Changed My Life, we hear from Ben Peters about the invaluable practical and emotional support he has received from the Teenage Cancer Trust since his cancer diagnosis.

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