Can you transform your team from feeling like mercenaries to becoming invested members of a motivated workforce? Join us, Clay Neumeier and Joseph Lucani, as we explore the vital role of building a strong company culture and how it influences performance pay and bonus structures. We'll unpack the myths around feeling "salesy" and reveal how a service-rooted system can liberate your team and align their efforts with your company's values. Through personal anecdotes and real-world examples, we provide actionable insights to ensure your team embodies the vision and values of your company, driving loyalty and motivation.

Discover the secrets behind effective incentive structures and the critical role of customer reviews in assessing technician performance and service quality. We discuss the SMART goals framework and how gamification can enhance your team's productivity. Learn the art of positive reinforcement and why something as simple as a well-maintained van can reflect your company's professionalism and build customer trust. By keeping performance pay systems straightforward and prioritizing a positive work environment, you'll see long-term success and financial benefits. Stay with us as we guide you through mastering sales, simplifying pricing, and preparing for a prosperous 2024. Cheers to your success!