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 If you're a restaurant owner seeking clarity and a strategic approach to enhance your restaurant's marketing, this episode is for you.

Unlock the secrets of restaurant marketing success as we sit down with Chip Klose, the brains behind  the book 'Restaurant Marketing Mindset.'

We discuss the real definition of marketing, how 80% of marketing happens behind your back and why there is a relationship between marketing and operations that must exist for any restaurant to succeed.

Our discussion serves up a platter of perspectives on how the subtleties of marketing weave into the tapestry of operational excellence.

Diving into Chip's book-writing adventure, we expose the realities of drafting a manuscript and the creative odyssey that ensues.

Listen closely for a fresh take on the truth that much of your restaurant's marketing magic occurs outside the direct purview of an owner, deeply rooted in the emotional bonds and perceptions of your diners.

We're stirring the pot on the role of social media and the essence of marketing for those offering products or services, with a focus on the indispensable task of honing in on your audience.

Our chat pulls back the curtain on the necessity of intention in communication, revealing how a well-orchestrated marketing symphony plays in concert with systems and goals. It's not about posting for the sake of visibility; it's about crafting a narrative that resonates and endures.

We've garnished this segment with practical exercises from Chip's book, giving you the ingredients to ensure your restaurant thrives, even if you step away from the helm for a fortnight.

Raising a glass to hospitality, we recount tales of generosity and attentiveness inspired by none other than Danny Meyer's Union Square Hospitality Group.

By empowering staff with the freedom to dazzle guests spontaneously, we highlight the exponential value ingrained in authentic moments of surprise and delight.

Moreover, we dissect market research's pivotal role, debating whether to construct a product and then seek an audience or to sculpt an offering that suits an existing demand.

This episode is a deep dish of wisdom, not only on strategies but also cultivating a marketing mindset that champions adaptability, customer-centric service, and a vision that unites your team for an enduring narrative of success. Join us for a masterclass in transforming your restaurant into a story that's relished and recounted time and again.

To learn more about Chip Klose and his book, "The Restaurant Marketing Mindset," visit his website.

P.S. Ready to take your restaurant to the next level? Here are 3 ways I can support you:

1. One-on-One Coaching - Work directly with me to tackle your biggest leadership challenges and scale your operations with confidence. Learn more at christinmarvin.com
2. Multi-Unit Mastery Book - Get the complete Independent Restaurant Framework that's helped countless owners build thriving multi-location brands. Grab your copy at https://www.IRFbook.com
3. Group Coaching & Leadership Workshops - Join other passionate restaurant leaders in transformative group sessions designed to elevate your entire team. Details at christinmarvin.com

Podcast Production: https://www.lconnorvoice.com/

Send me a Text Message. I'd love to hear from you.

Are you a people pleaser? Is your people pleaser leadership style getting in the way of having tough conversations with your team or leading you to resent them? If so, tune into this episode.

 In today’s episode, I will teach you how:

• leading with a people pleaser mindset in the hospitality can help you be successful and hold you back 
• give you 3 tips on how you change start shifting your leadership style to one that’s more productive. 

Struggling with the urge to please everyone can be an Achilles' heel for many leaders. If this is you, let's connect.

As we navigate the high-stakes environment of hospitality management, this episode peels back the layers of a people-pleaser leadership style, examining the hidden toll it takes on restaurant operations and personal well-being. 

With insight from fellow industry leaders, we share personal anecdotes that illuminate the deep-seated childhood origins of these self-sabotaging habits. 

We're not just recounting woes; this conversation is packed with actionable advice to help you strike a healthier balance, delegate strategically, and foster resilience in your team.

This candid dialogue also tackles the beast of burnout and the transformative journey from a congeniality-driven manager to an empowering, decisive leader. 

I dissect the crippling effects of high staff turnover on service quality and operational costs, emphasizing the necessity of tough yet constructive conversations. 

By providing a framework for clear expectations, performance metrics, and growth opportunities, I shed light on the path to a more efficient and harmonious restaurant culture. 

So if you're ready to trade in the exhaustion of people-pleasing for a leadership style that energizes and elevates your team, this episode is your guide to making that leap.

P.S. Ready to take your restaurant to the next level? Here are 3 ways I can support you:

1. One-on-One Coaching - Work directly with me to tackle your biggest leadership challenges and scale your operations with confidence. Learn more at christinmarvin.com
2. Multi-Unit Mastery Book - Get the complete Independent Restaurant Framework that's helped countless owners build thriving multi-location brands. Grab your copy at https://www.IRFbook.com
3. Group Coaching & Leadership Workshops - Join other passionate restaurant leaders in transformative group sessions designed to elevate your entire team. Details at christinmarvin.com

Podcast Production: https://www.lconnorvoice.com/

Send me a Text Message. I'd love to hear from you.

Have you ever felt the pull to drop everything and chase your culinary dreams?

Discover how Gloria Badilla's Chilttepica Salsa is not just a business, but a movement empowering communities. 

Gloria Badilla, the visionary founder of Chilttepica Salsa, did just that, and she's here to stir up some inspiration.

As we slice into Gloria's story, we uncover her decade-long journey of cultivating both Chilttepica Salsa and a dedicated team that thrives on community support.

We spice up the conversation with tales of the Chiltepin pepper, an ingredient that's not just a flavor enhancer, but a thread woven into the rich tapestry of her family's heritage and the Arizona Sonora Desert's culture.

This episode is a feast of wisdom for anyone hungry to understand the intricate recipe for launching and growing an artisanal food business with deep local roots.

From the humble beginnings at farmers markets to the potential of lining the shelves at Costco, we flip the lid on what it really takes to succeed in the small business food scene.

It's not just about the barcodes and nutrition labels—it's about the stories, the chance encounters, and the resilience in the face of operational and financial hurdles.

Then,  journey with us to a small farming community by the Sonora River, where a group of hardworking mothers mix tradition with empowerment, serving as the backbone of Gloria's salsa empire.

As we savor the details of managing work and family in the agricultural cycle, you'll taste the struggle and triumph through the pandemic and get a sneak peek at what's simmering next for Gloria and her team.

Join us for a true story of passion, perseverance, and peppers that's sure to leave you craving your next big adventure.

Get Your Taste of Chilttepica here online or visit:

Tucson Botanic Gardens
Tohono Chul
Food Conspiracy Co-op
La Estrella Bakery

Tucson City of Gastronomy

P.S. Ready to take your restaurant to the next level? Here are 3 ways I can support you:

1. One-on-One Coaching - Work directly with me to tackle your biggest leadership challenges and scale your operations with confidence. Learn more at christinmarvin.com
2. Multi-Unit Mastery Book - Get the complete Independent Restaurant Framework that's helped countless owners build thriving multi-location brands. Grab your copy at https://www.IRFbook.com
3. Group Coaching & Leadership Workshops - Join other passionate restaurant leaders in transformative group sessions designed to elevate your entire team. Details at christinmarvin.com

Podcast Production: https://www.lconnorvoice.com/

Send me a Text Message. I'd love to hear from you.

This episode isn't just a look into our sober life; it's a blueprint for anyone curious about how sobriety can cement a partnership and offer a renewed sense of purpose.

Embarking on a sober journey isn't just about giving up a substance; it's about rediscovering life and love through a clear lens.

Tyler and I open up about the raw and transformative experience we faced as a couple when we chose to eliminate alcohol from our lives.

As we peeled back the layers of our past indulgences and the social tapestry we'd woven around them, we found ourselves embarking on a profound journey of rediscovery.

From the moment we decided to clear our home of over 50 cases of wine to redefining how we engage in the vibrant culinary world of Denver, this episode is rich with the narrative of our evolution.

Listen in as we share the strategies that kept us socially connected and professionally active in the restaurant industry, despite our newfound sobriety.

We candidly discuss the challenges of relearning to enjoy activities, from dining out to golfing, without the familiar clutch of a drink.

Join me for a conversation that promises not only insights but also inspiration for those considering a life free from alcohol.

Resource
CHOW

P.S. Ready to take your restaurant to the next level? Here are 3 ways I can support you:

1. One-on-One Coaching - Work directly with me to tackle your biggest leadership challenges and scale your operations with confidence. Learn more at christinmarvin.com
2. Multi-Unit Mastery Book - Get the complete Independent Restaurant Framework that's helped countless owners build thriving multi-location brands. Grab your copy at https://www.IRFbook.com
3. Group Coaching & Leadership Workshops - Join other passionate restaurant leaders in transformative group sessions designed to elevate your entire team. Details at christinmarvin.com

Podcast Production: https://www.lconnorvoice.com/

Send me a Text Message. I'd love to hear from you.

Today, I am proud to share an episode with my friend, Adam Lamb.

Chef Coach Adam Lamb has been a wonderful advocate and advisor for me in my new journey as an entrepreneur.

He and I were planning on recording an episode on job satisfaction in the hospitality industry and then, as we do, we got into a deep conversation about our successes and challenges as entrepreneurs and said, fuck it, let’s hit the record button. 

If your job satisfaction in the hospitality industry is slipping, I've been there, let's chat.

In this episode with get real about our lessons in:

• Vulnerability
• Growth
• The Power of Community Connections in our Business Success

Subscribe and listen here https://www.buzzsprout.com/2220802/14356766

I’d love to learn more about you, the listener. Complete this brief survey here.

Embarking on an entrepreneurial journey is much like sailing into a stormy sea; it tests your resilience and demands a strength you may not know you possess. 

Together with the charismatic Chef Coach Adam Lamb, we navigate the tumultuous waters of business ownership, sharing our own stories of vulnerability and the pivotal role community plays in weathering the tempest. 

From the hospitality industry's grind to the enlightening transition of working on your business rather than in it, this episode is a lighthouse for those seeking guidance through the fog of entrepreneurship.

Let's talk about transformation, not just of businesses but of lives. Our candid sharing of a personal health saga, from back surgery to battling addictions, intersects with the philosophy of 'mr 1%'—the belief that tiny, consistent improvements lead to monumental change. 

Adam and I discuss how prioritizing physical health can be the keystone to taking on new ventures, all while reinforcing the importance of resilience, whether you're solo at the helm of your enterprise or part of a larger crew.

As we chart our course towards the horizon, the episode unveils strategies for building resilience and the importance of genuine human connections, even amidst the solitude of solopreneurship. 

We also cast our gaze forward, sharing dreams of culinary travel and the cultural immersion it promises. If you're ready to embrace the next wave of personal and professional growth, this conversation with Adam Lamb offers the insights and humor needed to navigate the entrepreneurial seas.

You can learn more by emailing him at [email protected], or call 828-407-3359
Facebook @https:/

P.S. Ready to take your restaurant to the next level? Here are 3 ways I can support you:

1. One-on-One Coaching - Work directly with me to tackle your biggest leadership challenges and scale your operations with confidence. Learn more at christinmarvin.com
2. Multi-Unit Mastery Book - Get the complete Independent Restaurant Framework that's helped countless owners build thriving multi-location brands. Grab your copy at https://www.IRFbook.com
3. Group Coaching & Leadership Workshops - Join other passionate restaurant leaders in transformative group sessions designed to elevate your entire team. Details at christinmarvin.com

Podcast Production: https://www.lconnorvoice.com/

Send me a Text Message. I'd love to hear from you.

If you are curious about getting sober but uncertain about what living a sober life would look like while working in the restaurant industry, then this episode is for you.

Today, we are talking with Cliff Blauvelt, Denver restaurant owner about:

• his journey to sobriety
• how sobriety has impacted the success of his restaurant, Bodega
• how he has built a team of like minded people

Subscribe to the No Hesitations Podcast here

Curious about how we could partner to grow your leadership and business? Click this link to schedule a 15 minute strategy session.

Imagine transforming your darkest hour into your finest triumph. Cliff Blauvelt did just that, reinventing himself and his Denver restaurant, Bodega, into a haven of sobriety within a field often drowning in excess.

As he recounts his journey from the depths of addiction to the peaks of personal and professional achievement, Cliff offers a raw, honest perspective on the difficulties of personal growth under the weight of a high-pressure culinary career. His story isn't just one of recovery but of revolutionizing the very culture of his workplace, prioritizing the health and wellness of his team.

Join us on this episode for a heart-to-heart with a man who turned his life's hardest lessons into a beacon of hope for others. Cliff shares the poignant shifts in his life post-sobriety, from redefining his social circles to rediscovering passions once clouded by alcohol.

As he leads Bodega, he also pioneers a new kind of leadership in the hospitality industry—one that's not afraid to put mental health at the forefront. The ripple effect of Cliff's transformation reaches far beyond his own life, as he fosters a community of support and growth at his restaurant and in the surrounding Sunnyside neighborhood.

We wrap up with a look at Bodega's ripple effect, extending a hand of support to a community grappling with its own challenges. Cliff's commitment echoes in the ethos of organizations like AA; service, support, and shared experience can be powerful catalysts for change.

With the growth and success of Bodega and the buzz around a new location, this episode is a testament to the transformative power of sobriety, the value of community, and the profound influence of one individual's journey on shaping a healthier, more connected industry. Join us for a conversation that's as inspiring as it is instructive, a true testament to the human spirit's ability to overcome and uplift.

P.S. Ready to take your restaurant to the next level? Here are 3 ways I can support you:

1. One-on-One Coaching - Work directly with me to tackle your biggest leadership challenges and scale your operations with confidence. Learn more at christinmarvin.com
2. Multi-Unit Mastery Book - Get the complete Independent Restaurant Framework that's helped countless owners build thriving multi-location brands. Grab your copy at https://www.IRFbook.com
3. Group Coaching & Leadership Workshops - Join other passionate restaurant leaders in transformative group sessions designed to elevate your entire team. Details at christinmarvin.com

Podcast Production: https://www.lconnorvoice.com/

Send me a Text Message. I'd love to hear from you.

If you are a Chef  or restauranteur that is curious about how to turn your restaurant into a well oiled machine, this episode for you.

Today, we are talking with Simon Zatyrka, the Culinary Mechanic about:

• Transforming your restaurant into a streamlined operation
• Nurturing your team's growth through effective teaching 
• How to go from burnout to entrepreneur.

I’d love to learn more about you, the listener. Complete this brief survey here.

Join us as Simon Zaturka, the Culinary Mechanic, shares the secrets to revving up your restaurant's engine for peak performance. With over 30 years of culinary finesse, Simon has transformed his chef's apron into an entrepreneur's suit of armor, and in this gripping discussion, he unfolds the roadmap to optimizing restaurant operations and nurturing a team's growth that won't just survive but thrive through any industry shakeup.

Simon and I travel down memory lane, reminiscing on the impactful shift from top-down to collaborative leadership styles. We reveal how the power of teaching and promoting from within can forge an unbreakable team spirit, capable of adapting to major staffing overhauls.

Relish the stories of kitchens transformed into meritocracies, where every saucepan and spatula has a purpose, and every team member knows their value. We highlight the importance of fostering a workplace where innovation isn't just encouraged—it's the main ingredient.

Huddle close for the final act of our culinary saga, where we explore the personal and professional renaissance that comes after the flames of burnout are extinguished. Picture a world where chefs carve out new niches beyond the kitchen, from tech-savvy solo ventures to leadership coaching. 

Learn how the Culinary Mechanic shifted gears, launching a successful consulting firm and a podcast to amplify the voices of those who cook, create, and lead with gusto. Get a taste of the diverse chef's journeys, stir in a dash of resilience, garnish with innovation, and you've got a recipe for an episode that's as nourishing for the soul as it is for the mind.

P.S. Ready to take your restaurant to the next level? Here are 3 ways I can support you:

1. One-on-One Coaching - Work directly with me to tackle your biggest leadership challenges and scale your operations with confidence. Learn more at christinmarvin.com
2. Multi-Unit Mastery Book - Get the complete Independent Restaurant Framework that's helped countless owners build thriving multi-location brands. Grab your copy at https://www.IRFbook.com
3. Group Coaching & Leadership Workshops - Join other passionate restaurant leaders in transformative group sessions designed to elevate your entire team. Details at christinmarvin.com

Podcast Production: https://www.lconnorvoice.com/

Send me a Text Message. I'd love to hear from you.

If you are a restaurant owner facing the challenge of building a successful business while staying true to your values, then stick around.

In this episode, we unravel the art of building a prosperous business while:

• staying true to your values
• addressing industry pain points 
• achieving a harmonious balance between business growth and personal fulfillment

I’d love to learn more about you, the listener. Complete this brief survey here.

I am honored to welcome Wil Brawley, Co-Owner, Schedulefly Restaurant Employee Scheduling Software + Host of the Restaurant Owners Uncorked podcast with over 500 episodes and over 600,000 downloads (Wil's Flip Phone # is 704-906-2031 and he's always happy to chat). 

***Mention the No Hesitations Podcast to get 10% off at Schedulefly***

As we peel back the layers of Schedulefly's growth, you'll hear how Will and his team embraced the challenge of fine-tuning the balance between scaling a business and living a life unencumbered by an all-consuming workload. It's a testament to the power of a resilient, customer-centric approach that flourished amidst the waves of a pandemic and the trials of a ransomware attack. 

This chapter of our dialogue is an inspiring blueprint for anyone looking to cultivate a business environment where the well-being of one's team is as crucial as the satisfaction of the customer base.

Our insightful exchange culminates with an exploration of why a user-friendly experience is crucial to building trust and loyalty among clients. You'll be regaled with an account of a client's brief departure and swift return to the simplicity of Schedulefly, a move that underscores the value of intuitive technology in a field where human connection takes center stage. 

The episode wraps up with a celebration of leadership and a nod to the unwavering spirit that defines the restaurant community. Join us for this illuminating episode and walk away with a renewed perspective on what it means to lead and succeed in the restaurant industry.

P.S. Ready to take your restaurant to the next level? Here are 3 ways I can support you:

1. One-on-One Coaching - Work directly with me to tackle your biggest leadership challenges and scale your operations with confidence. Learn more at christinmarvin.com
2. Multi-Unit Mastery Book - Get the complete Independent Restaurant Framework that's helped countless owners build thriving multi-location brands. Grab your copy at https://www.IRFbook.com
3. Group Coaching & Leadership Workshops - Join other passionate restaurant leaders in transformative group sessions designed to elevate your entire team. Details at christinmarvin.com

Podcast Production: https://www.lconnorvoice.com/

Send me a Text Message. I'd love to hear from you.

If you are a Tucson local restaurant owner looking to increase your sales by engaging more in your community, this episode is for you.

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https://www.solutionsbychristin.me/blog

Shane Reiser, CEO and "Head Foodie of Tucson Foodie,"  joins me, Christin Marvin, to dish out his flavorful story behind Tucson Foodie. You'll be captivated by how Shane's leadership journey has been spiced up with lessons on setting healthy boundaries and transitioning from a single revenue stream to a smorgasbord of business ventures, all while keeping the local food scene sizzling post-COVID-19.

I’d love to learn more about you, the listener. Complete this brief survey here.

As Tucson's palate expands, so does the need for innovative engagement. Feast your ears on how the Tucson Foodie Passport and Insiders Club are revolutionizing the way food enthusiasts connect with Tucson's diverse culinary landscape.

Shane and I chew over the growing pains and triumphs of rebranding the platform, emphasizing the importance of community support for local restaurants and the strength in numbers when it comes to Tucson's mouth-watering, locally-owned eateries.

Wrapping up our epicurean exchange, we get a serving of insight into Tucson Foodie's unique approach to sustainability in the food media industry. From ditching traditional revenue avenues to stirring up buzz with food festivals and wellness events, we're cooking up ways to keep our platform—and Tucson's restaurant scene—booming.

Join us at our table where collaboration is the secret sauce to success, and discover how Tucson's food culture is much more than just a trend; it's a testament to the power of community.

To Learn More about Tucson Foodie's Programs Visit:

http://www.tucsonfoodie.com
http://www.insiders.tucsonfoodie.com
http://passport.tucsonfoodie.com

P.S. Ready to take your restaurant to the next level? Here are 3 ways I can support you:

1. One-on-One Coaching - Work directly with me to tackle your biggest leadership challenges and scale your operations with confidence. Learn more at christinmarvin.com
2. Multi-Unit Mastery Book - Get the complete Independent Restaurant Framework that's helped countless owners build thriving multi-location brands. Grab your copy at https://www.IRFbook.com
3. Group Coaching & Leadership Workshops - Join other passionate restaurant leaders in transformative group sessions designed to elevate your entire team. Details at christinmarvin.com

Podcast Production: https://www.lconnorvoice.com/

Send me a Text Message. I'd love to hear from you.

Embark on a flavorful journey with us at the TenWest Festival, where Tucson's very own esteemed Janos Wilder, president of the City of Gastronomy, unravels the tapestry of local heritage and innovation at the table.

Join Nick and I as we traverse the impact of Tucson's UNESCO City of Gastronomy title.

Revel in stories of chef ambassadors taking regional tastes to the world stage, and how Tucson's agricultural legacy fuels a resurgence of pride in heritage foods.

Prepare your palate for a feast of knowledge as we uncover the art behind Tucson's culinary renaissance. With Janos's guidance, we explore the transformation of the iconic Chile Relleno and other local dishes that merge with international flavors, illustrating the culinary creativity that defines Tucson.

Our conversation doesn't stop at taste, as we spotlight the City of Gastronomy's role in championing sustainability, local sourcing, and ethical employee practices.

Discover how these efforts weave a sustainable future for Tucson’s gastronomy, ensuring the preservation and celebration of heritage foods for generations to come.

Venture with us into the intimate and exclusive world of Studio Janos, where Janos's passion for storytelling through food takes center stage. Each dish served is a narrative of local ingredients and culinary heritage, crafted in an experience that caters to a select few.

Tune in for a feast of culture, innovation, and the unyielding values that sustain Tucson's gastronomic identity.

More Resources

Learn more about The City of Gastronomy here

Audio today brought to by Cloud Microphones

Check out the TenWest Festival here

Get involved with StartUp Tucson here

P.S. Ready to take your restaurant to the next level? Here are 3 ways I can support you:

1. One-on-One Coaching - Work directly with me to tackle your biggest leadership challenges and scale your operations with confidence. Learn more at christinmarvin.com
2. Multi-Unit Mastery Book - Get the complete Independent Restaurant Framework that's helped countless owners build thriving multi-location brands. Grab your copy at https://www.IRFbook.com
3. Group Coaching & Leadership Workshops - Join other passionate restaurant leaders in transformative group sessions designed to elevate your entire team. Details at christinmarvin.com

Podcast Production: https://www.lconnorvoice.com/