In this episode of the Restaurant Technology Guides podcast, Jeremy Julian discusses the transformative journey of digital signage with Eli Chmouni, CEO of Neon. Eli shares his unique path to founding Neon, a company that simplifies digital signage for restaurants and retail with a plug-and-play approach. From his stint working at a Burger King drive-through for research to creating a solution that increases sales by up to 17%, Eli's dedication to solving customer problems is evident. The episode dives into the integration of Neon's software with POS systems, the benefits of digital signage in both customer-facing and employee-facing environments, and how Neon's ease of use and customer support set it apart in the market. Tune in to learn how digital signage can enhance operations and boost sales across various industries.

00:00 Introduction to the Podcast

00:22 Meet Eli, CEO of Neon

00:36 The Birth of Neon

01:06 Neon's Impact on Digital Signage

01:28 Jeremy's Introduction and Disclaimer

02:07 Eli's Background and Early Ventures

02:59 Spotlight and the Digital Signage Problem

04:14 Creating Pixie and the Birth of Neon

05:05 Neon's Growth and Market Impact

10:43 The Importance of Convenience and Support

12:51 Eli's Burger King Experience

14:04 Neon's Drive-Through System

15:19 Challenges and Solutions in Digital Menu Boards

19:48 Flexibility and Efficiency of Digital Signage

21:02 Focusing on the Restaurant Space

21:26 Dynamic Menu Integration with POS Systems

22:24 Addressing Out-of-Stock Items

23:02 Maximizing Digital Signage Impact

23:54 Reliability of Digital Signage Systems

25:01 Handling Internet Outages

28:37 Drive-Through Innovations

33:19 Expanding Beyond Quick Service Restaurants

33:52 Innovations in Music and Loyalty Programs

37:28 Final Thoughts and Contact Information

39:02 Comprehensive Digital Solutions for Various Industries