Among other topics, Rob discusses the following issues with Metis Strategy:

* An overview of the recent projects where IT played an integral role

* Utilizing metrics to drive customer satisfaction

* The transformation undertaken by the IT department following the financial crisis

* The technologically-informed business executives present Freddie Mac

* Enhancing IT’s relationship with the organization through the BTO

* Governance practices for large scale agile projects

Rob Lux’s Biography

Rob is the Chief Information Officer at Freddie Mac, a financial services corporation that specializes in commercial and residential mortgages, with more than $60 billion in annual revenue. In that role, he leads the development of the technology enabled capabilities that drive America’s modern day mortgage market.

Prior to Freddie Mac, Rob served as a Principal at Tower Watson where he led the Risk & Financial Services IT division. He also held the position of chief architect at GMAC Financial Services, among other roles.

Rob received a bachelor’s degree from Drexel University in Commerce and Engineering, and a master’s degree in Management of Technology from University of Pennsylvania.