Ron Ananian, The Car Doctor shares a story about a first-time customer who brought in a 2008 Volvo with a salvage title. Shop policy required a full inspection, which the customer agreed to, but his wife was upset about the cost and disclosure. Ron stresses the importance of honesty, comparing it to telling a doctor your full medical history. The inspection revealed past rear damage, but the car was safe if properly maintained.

Later, a caller named Jim sought advice on fixing a persistent oil leak in his Cadillac Escalade. Ron suggested checking for a warped housing and cautioned against sealant on the face of the shim gasket

Another caller, Mike, recommended using a stylus for touchscreens in cold weather, which Ron agreed was practical but noted that some issues are mechanical, not just usability-related. Overall, the episode highlighted the value of transparency and careful diagnostics in car repair.

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