Cold Call

Ryan Serhant: How to Manage Your Time for Happiness


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Real estate entrepreneur, television star, husband, and father Ryan Serhant is incredibly busy and successful. He starts his days at 4:00 am and often doesn’t end them until 11:00 pm. But, it wasn’t always like that.

In 2020, just a few months after the US began to shut down in order to prevent the spread of the Covid-19 virus, Serhant had time to reflect on his career as a real estate broker in New York City. He wondered if the period of selling real estate at record highs was over and considered whether he should stay at his current real estate brokerage or launch his own brokerage during a pandemic. Each option had very different implications for his time and flexibility.

Harvard Business School associate professor Ashley Whillans and her co-author Hawken Lord (MBA 2023) discuss Serhant’s time management techniques and consider the lessons we can all learn about making time our most valuable commodity in the case, “Ryan Serhant: Time Management for Repeatable Success.”

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Cold CallBy HBR Presents / Brian Kenny

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