Salon Goals with Lauren Lappin

By Lauren LappinBusiness Entrepreneurship Arts Fashion & Beauty Marketing

Salon Goals with Lauren Lappin episodes

November 07, 2024 Ep. 118: Want Better Clients? Start By Being One!
https://www.instagram.com/laurenlappin_
In this week's episode Lauren discusses a key factor in attracting and keeping Better Clients, and that's to Start by Being a Better Client Yourself.
"What you put out there, is what you get back"~ Lauren Lappin.
• No-shows in business. (05:00).
• Last-minute cancellations in business. (06:30).
• Being asked for a cheaper prices and/or discounts. (08:00).
• Chasing people for money sucks!! (10:00).
• Lauren's Week from Hell, and trying to model Ideal Client Behaviour (walking the talk). (13:30).
• Ask Yourself: Would I want me as a Client? (18:00).
• Start Practicing Karmic Client Etiquette. (18:45)
Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128
Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59
Lauren on Instagram: https://www.instagram.com/laurenlappin_
Allure's Instagram: https://www.instagram.com/allure_lashbeautybar
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This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com
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This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'.
Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24
24 min
October 31, 2024Ep. 117: How Often Should You Increase Your Service Prices?
Want More Info on the Salon Boss Mastermind? DM 'MASTERMIND' to Lauren on Instagram https://www.instagram.com/laurenlappin_
In this week's episode Lauren discusses how to increase your Salon Service Prices on a regular basis, and why you shouldn't ever feel uncomfortable and/or greedy when doing so.
"Price rises are necessary to combat rising costs, sustaining your continued business growth, and to fairly compensating both yourself and if you have one, your Team" ~ Lauren Lappin.
How To Increase Your Salon Service Prices.
Priced for Profit (02:45).
Know Your Costs (for every single service in your Salon) (06:00).
Do Not Just Allow for Break-Even (07:50).
When to Raise Your Prices (09:35).
Why flat Percentage-based Price Rises Don't Work (11:45).
When Does Lauren Raise Her Prices? (14:30).
How to Implement a Price Rise (17:45). "Just Do It !!!"
Don't Apologise for Raising Your Prices (24:30).

Listen to How Much Should I Be Paying Myself? https://player.captivate.fm/episode/f93e99b0-cb3a-41c0-aa76-e6eecffdf218
Listen to 3 Signs You Should Be Raising Your Prices. https://player.captivate.fm/episode/3a77d2cf-2c62-42cf-809e-51e360196113
Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128
Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59
Lauren on Instagram: https://www.instagram.com/laurenlappin_
Allure's Instagram: https://www.instagram.com/allure_lashbeautybar
....
This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com
....
This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'.
Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24
28 min
October 24, 2024Ep. 116: Stop Posting This Type of Content if You Want to Get Booked and Busy
Want More Info on the Salon Boss Mastermind? [email protected] | https://www.instagram.com/laurenlappin_
In this week's episode Lauren discusses 5 Different Types of Social Media Content that might be working against your goals of getting booked and busy in your Salon.
"Get specific about the type of Client you want to attract to your Salon, and craft your Social Media Content to appeal to that exact type of person" ~ Lauren Lappin.
Stop creating and posting educational content around your profession that is aimed at other Industry Professionals and not at your Ideal Clients (04:30).
Stop posting extreme close-ups of the eyes with jargon-heavy copy in the caption (06:30).
Stop posting policies, rules and price rises (09:00).
Stop putting out Reels and Posts making fun of Clients, or complaining about Clients (11:00).
Stop reviewing commercial products and/or non-retail product ranges (13:45).

Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128
Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59
Lauren on Instagram: https://www.instagram.com/laurenlappin_
Allure's Instagram: https://www.instagram.com/allure_lashbeautybar
....
This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com
....
This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'.
Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24
19 min
October 17, 2024Ep. 115: 3 Lessons I Learnt While Scaling My Beauty Business from 20K Months to 80K Months
Want More Info on the Salon Boss Mastermind? [email protected] | https://www.instagram.com/laurenlappin_
In this week's episode Lauren shares three key lessons she learnt while scaling her Beauty Business from 20K months to 80K months.
You need to let go of control and trust Your Team (01:00).
Time spent working on Clients in your Salon, isn't as value as time spent working on Your Business (04:30).
Set Revenue Goals (09:00).

Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128
Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59
Lauren on Instagram: https://www.instagram.com/laurenlappin_
Allure's Instagram: https://www.instagram.com/allure_lashbeautybar
....
This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com
....
This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'.
Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24
16 min
October 10, 2024 Ep. 114: Life Update - Behind the Scenes of My Salon, My Coaching Business, and My New Business
Want More Info on the Salon Boss Mastermind? [email protected] | https://www.instagram.com/laurenlappin_
In this week's episode Lauren shares a Big Life Update, covering all things Business, Coaching and Entrepreneurship. Lauren's goal in this episode is to show that business can be everything from stressful and demanding, to exciting and new (and everything in-between), all at the same time. No one's Business Life is perfect day in, day out, but that's part of what makes growing and sustaining a successful Beauty Business so exciting, and so gratifying.
• The Salon Update (00:30).
• A New Business Update (12:00).
• Coaching Business Update (18:00).
Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128
Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59
Lauren on Instagram: https://www.instagram.com/laurenlappin_
Allure's Instagram: https://www.instagram.com/allure_lashbeautybar
....
This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com
....
This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'.
Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24
26 min
October 03, 2024Ep. 113: My Top Tips for Surviving the Christmas Rush.
https://www.instagram.com/laurenlappin_
In this week's episode Lauren discusses how she approaches the busiest time of the year in her Salon (being November and December). She shares some super valuable tips for thriving during this period, keeping your Team motivated, and your Clients happy.
Don't Overbook Yourself (01:00). Stick to your Set Working Hours!
Start Organising for Your Busy Period (08:45). Block out some time to book in your best Clients as far in advance as possible.
Celebrate Yourself (and Your Team if you have one) (11:15).
Have a Break! (16:00).

Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128
Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59
Lauren on Instagram: https://www.instagram.com/laurenlappin_
Allure's Instagram: https://www.instagram.com/allure_lashbeautybar
....
This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com
....
This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'.
Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24
24 min
September 26, 2024Ep. 112: How To Get Stuff Done on the Days You Don't Feel Like It
https://www.instagram.com/laurenlappin_
In this week's episode Lauren discusses 7 Ways to Get Stuff Done in your business, even when you don't feel like being productive.
7 Ways to Fight Back Against Procrastination in Your Salon Business:
Remove Physical Clutter (06:20).
Remove Digital Clutter (08:00).
The 5 Minute Rule (12:15).
The 2 Minute Rule (14:05).
Get the Hardest Task Off Your To-do List First ("Eat That Frog") (15:00).
Stop Over-Investing in Learning, and Under-Investing in Doing (19:00). "For every hour that you spend learning, you should be matching that with an hour of executing".
Action Leads to Motivation! (21:30).

Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128
Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59
Lauren on Instagram: https://www.instagram.com/laurenlappin_
Allure's Instagram: https://www.instagram.com/allure_lashbeautybar
....
This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com
....
This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'.
Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24
29 min
September 19, 2024 Ep. 111: Open-Air Salon Communication Do’s & Don'ts
https://www.instagram.com/laurenlappin_
In this week's episode Lauren discusses the Do’s and Don'ts of Open-Air Salon Communication. The way both your Team and your Clients communicate in an Open-Air Salon can leave a lasting impression on everyone in the Salon at the time - positive when you get it right, and negative when you don't.
Communication Rules for Team Members.
• Lauren shares a story of getting trapped in an incredibly uncomfortable Salon conversation.
• Establish Rules and Policies around appropriate Topics of Conversation in the workplace (08:00).
• Rules around getting involved in other people's conversations. Your main objective and/or your Team Member's main objective is to focus 100% on the Client that is on the bed in front of you (10:00).
• Rules around talking about other businesses, other Salons, and other people who aren't present at the time (aka b**ching) (12:00).
• Whispering is a No Go! (13:30).
• Rules and Policies around Phones in the Salon (14:00).
Communication Rules for Clients.
• Phones in the Salon. (Client's shouldn't be on the phone in the Salon) (16:20).
• Children in the Salon (17:30).
• Guests of Clients in the Salon. (Clients really shouldn't be bringing people with them unless it's been discussed in advance) (18:45).
....
Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128
Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59
Lauren on Instagram: https://www.instagram.com/laurenlappin_
Allure's Instagram: https://www.instagram.com/allure_lashbeautybar
....
This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com
....
This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'.
Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24
23 min
September 12, 2024Ep. 110: Why You Need to "Hire Slow, and Fire Fast" in your Beauty Business
https://www.instagram.com/laurenlappin_
In this week's episode Lauren shares several reasons why you need to "Hire Slow, Fire Fast" in your Beauty Business.
Managing staff is never easy, and it's never set-and-forget, but letting someone go can be even harder. It takes awareness, nuance, and compassion (for everyone involved in the process).
"Good hiring decisions never come from a place of desperation" ~ Lauren Lappin.
Why You Need to Hire SloW, Fire Fast:
Not letting someone go can negatively impact your Mental Health as the Business Owner (07:30).
It can set a really bad example for your Team. If you allow a Team Member to keep acting in an unprofessional manner, you may see this poor behaviour start to replicate through the rest of your Team (08:30).
Team Morale Can Drop! (09:30).
If you wait too long to let someone go, it can lead to Client Loss. If the vibes in the Salon are tinged with negativity (or your Team is obviously unhappy) you can lose Clients, even loyal Clients (11:05).

Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128
Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59
Lauren on Instagram: https://www.instagram.com/laurenlappin_
Allure's Instagram: https://www.instagram.com/allure_lashbeautybar
....
This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com
....
This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'.
Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24
20 min
September 05, 2024Ep. 109: Q&A - Highs & Lows in Business | LED Lash Systems | Mentorship | Salon Advertising | Contractors vs Employees | Setting Healthy Boundaries
Grow Your Beauty Biz: https://laurenlappin.com.au/private-coaching
In this week's episode Lauren answers 6 different and wide-ranging Listener Questions from a recent Instagram Poll. (If you have burning questions for your Salon Business and want to hear Lauren's take on them in a future episode of the Podcast - Follow Lauren on Instagram here https://www.instagram.com/laurenlappin_)
How do you deal with the Highs and Lows of an Entrepreneurial Life? (01:10)
The LED Lash System (Lauren's initial thoughts). (06:10)
Who was Lauren's first Business Mentor? And does she currently have a Mentor? (09:30)
How do you Advertise a new Salon in a small town you've just moved to? (14:45)
How are your girls hired, are they Contractors or Employees? And are they incentivised? (19:00)
Setting boundaries as the Business Owner to shut-off and allow for personal time. (21:30)

Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128
Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59
Lauren on Instagram: https://www.instagram.com/laurenlappin_
Allure's Instagram: https://www.instagram.com/allure_lashbeautybar
....
This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com
....
This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'.
Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24
29 min

About Salon Goals with Lauren Lappin

From the publisher's feed

Salon Goals is where we talk about what actually goes into running a profitable, sustainable beauty business — the kind that doesn’t rely on you being everywhere, and doing everything, all the time.