In this episode, you will learn from Crystelle Desnoyer about her experiences and insights into the Chief of Staff role. She used to be the CoS at Techstars. Crystelle discusses her journey from building and scaling 20+ business entities and her scaling framework.

Crystelle emphasized the importance of building trust, stakeholder mapping, and managing conflicts. She also highlighted the challenges of balancing internal and external focus and the need for self-care to avoid burnout as a CoS. If you are a new CoS or are looking to scale your role, this episode for you.

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