In this episode of Grow Think Tank, host Gene Hammett talks with Nate Medoff, CEO of Quatrro Business Support Services, about the challenge of scaling without losing your culture. Quatrro Business Support Services No. 4197 on the 2024 Inc. 5000 list. Medoff reveals how Quattro has grown through rapid expansion and acquisitions while staying true to its cultural values and retaining top talent. He discusses leveraging AI to enhance client services without losing personal connection, measuring culture with clear KPIs, and fostering innovation by creating a safe space to learn from failure. This conversation offers leaders practical strategies to scale successfully while preserving the culture that fuels long-term success.