Ed discussed their experiences with computer issues, the importance of asking qualifying questions before any presentation, and the significance of building rapport and trust with the seller during the presentation. Ed emphasized the importance of understanding a client's goals and expectations in real estate transactions and introduced his color picture CMA tour process to determine the condition and value of a home. The team also discussed the shortage of inventory in the real estate market, the importance of developing skills to predict the next market, and the use of tools like Cloud Agent Suite and Matrix.