What's really changed in the car dealership service drive—and what hasn't?

In this special roundtable edition of SDR #332, Chris Collins and the team break down decades of experience in Fixed Ops leadership, revealing the timeless lessons every service manager and advisor needs to know. From culture to communication, this episode uncovers why the fundamentals of great leadership haven't changed—even as technology, customer expectations, and CSI metrics evolve.

In this episode, you'll learn:

✅What's new (and what's not) in today's car dealership service drive

✅Why accountability and clarity still drive the best performance

✅How top-performing service departments build culture and consistency

✅Leadership takeaways from Top Dog 2025 and years of real dealership coaching

✅The #1 mindset that separates average service managers from great ones

Whether you've been in Fixed Ops for 20 years or you're just stepping into a management role, this roundtable gives you a clear roadmap for leading your team, improving culture, and mastering the service drive.

💬 What's changed most in your dealership over the years? Drop a comment below — we want to hear your take!

#serviceadvisortraining #fixedops #servicemanager #sdr #servicedriverevolution #chrisbulldogcollins On-Demand Training for Huge Results - https://shorturl.at/j7J8u

Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. http://bit.ly/CCIschedule

Got a question? Call us at 1-833-3-ASK-SDR Grab Chris' New Leadership Book I AM LEADER: https://iamleaderbook.com

Grab our best selling books for your team: Your 90-Day roadmap to your best Fixed-Ops month ever starts here: https://swiy.co/F-ln

Millionaire Service Advisor also includes our 11-step Circle of Trust System: https://swiy.co/F-lq