💻Join My FREE Online-Event: The Best-Kept Secret To A Profitable Online Shop: https://dropshipunlocked.com/online-event?el=podcast-72-secrets-for-growth-paul-boag

Learn more from Paul’s newsletter ➡️ https://boagworld.com/subscribe

🗣In this episode of the Dropship Unlocked Podcast, hosts Lewis Smith and James Eardley are joined by Paul Boag, a renowned expert in customer experience optimisation, digital leadership, and UX design thinking. 

With over 27 years of experience and a wealth of knowledge working with top clients, Paul shares invaluable insights into the secrets for e-commerce growth.

👉 Prefer to watch this on Youtube? Check it out here  ➡️ https://youtu.be/dIX7nndDQ44

---------------------------------------------------------

Topics Discussed:

★ The Importance of Customer Experience: Paul emphasises the fundamental role of customer experience in driving e-commerce success, highlighting its impact on conversion rates and customer retention.

★ UX Best Practices for E-commerce Sites: Delving into user experience on e-commerce platforms, Paul discusses design principles that drive user engagement, navigation, usability, and accessibility tips, along with tools for continuous UX improvement.

★ Enhancing Brand Awareness: Paul explores how e-commerce businesses can effectively increase brand awareness through UX enhancements, focusing on integrating brand identity into user experience and storytelling.

---------------------------------------------------------

Links and Resources Mentioned:

Pick up a copy of Lewis’ book: https://htabook.com 

Get Shopify for £1 a month for 3 months: https://www.dropshipunlocked.com/shopify 

Get a free trial with a professional phone line: https://www.dropshipunlocked.com/circle 

---------------------------------------------------------

Key Takeaways:

★ User Experience: Practical UX best practices for e-commerce sites are shared to empower listeners in creating engaging digital experiences.

★ Brand Awareness Through UX: Strategies for enhancing brand awareness through UX enhancements are explored, emphasising the role of UX in brand communication and perception.

★ Leveraging UX for Customer Lifetime Value: Paul discusses the nexus between UX and customer lifetime value, offering actionable insights for designing experiences that foster customer loyalty and long-term relationships.

---------------------------------------------------------

FOLLOW:

• Instagram: https://www.instagram.com/dropshipunlocked/
• Twitter: https://twitter.com/DropshipUnlockd
• LinkedIn: https://uk.linkedin.com/company/dropship-unlocked
• Youtube: https://www.youtube.com/c/dropshipunlockedlewissmith
• Website: https://www.dropshipunlocked.com

Thank you for listening to the Dropship Unlocked Podcast! Don't forget to subscribe and leave a review on your favourite podcast platform.

---------------------------------------------------------

★★★Dropship Unlocked - Lewis Smith★★★

🌏Watch Our Free Training ➽ https://www.dropshipunlocked.com/training?el=podcast-72-secrets-for-growth-paul-boag