Click here to get your tickets to Top Dog 2022: https://bit.ly/td22tickets 

Chris and Dr. Anthony Klotz, organizational psychologist who coined “The Great Resignation,” attacks this question interview-style on this very special episode of Service Drive Revolution. Dr. Anthony Klotz will be a speaker at Top Dog 2022, so you’ll definitely want to stay tuned for what he has to say. Beyond our industry, Chris and Dr. Klotz address critical points in what our interview approach should be, acceptable turnover rates, how to create employee retention, and more concepts in regards to how we should manage and lead our teams. Watch the full episode to figure out the ideal approach for organizational leadership. 

What are your biggest pitfalls when it comes to leadership? Let us know in the comments down below! Don’t forget to like and subscribe. 

Make sure you listen to this insightful Drive By, where Chris answers what you should include in a new facility– whether it is in general business or our industry itself. The first step is to consider the circle of life in contemplating the design of your facility. Watch the full clip to learn what the circle of life means and how it pertains to creating a valuable customer and employee environment.

What do you think is essential for designing a brand new service department? Let us know in the comments down below! Don’t forget to like and subscribe.

Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer

Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. 
http://bit.ly/CCIschedule

Got a question? Call us at 1-833-3-ASK-SDR

Grab our best selling books for your team:
Your 90-Day roadmap to your best Fixed-Ops month ever starts here: http://bit.ly/ISM_yt
Millionaire Service Advisor also includes our 11-step Circle of Trust System: http://bit.ly/MSA_yt

Join our Facebook Groups:
For Fixed Ops -- http://bit.ly/YTfixedopsgroup
For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

What’s preventing you from being really good at tires? 

With winter just around the corner, it's time to get ready for tire season! Join Chris and Coach Christian on this episode of Service Drive Revolution, where they strategize different game plays you can use in your own dealership to be the winner of the tire game this year. The two discuss both good and bad examples of typical behaviors seen during tire season from dealerships in their experiences. 

What’s your dealership’s strategy in response to the upcoming tire season? Let us know in the comments down below! Don’t forget to like and subscribe. 

Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer

Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. 
http://bit.ly/CCIschedule

Got a question? Call us at 1-833-3-ASK-SDR

Grab our best selling books for your team:
Your 90-Day roadmap to your best Fixed-Ops month ever starts here: http://bit.ly/ISM_yt
Millionaire Service Advisor also includes our 11-step Circle of Trust System: http://bit.ly/MSA_yt

Join our Facebook Groups:
For Fixed Ops -- http://bit.ly/YTfixedopsgroup
For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

On this short Drive By, Chris and Coach Christian explain the different methods used to set up a labor matrix within the Dealer Management System! They banter and debate between using the “escalator” and finding the “sweet spot”— Watch the full clip to find out what these mean and how they’ll be useful for your DMS!

What method would you use to set up the ideal labor matrix? Let us know in the comments down below! Don’t forget to like and subscribe.

Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer

Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. 
http://bit.ly/CCIschedule

Got a question? Call us at 1-833-3-ASK-SDR

Grab our best selling books for your team:
Your 90-Day roadmap to your best Fixed-Ops month ever starts here: http://bit.ly/ISM_yt
Millionaire Service Advisor also includes our 11-step Circle of Trust System: http://bit.ly/MSA_yt

Join our Facebook Groups:
For Fixed Ops -- http://bit.ly/YTfixedopsgroup
For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

We have very special news to share on this extra long episode of Service Drive Revolution. Join Chris, Coach Christian, and Coach Cliff from our coaching program, as they officially announce the introduction of our newest podcast– Parts Hold! Learn how Parts Hold goes beyond serving our people in parts and why the parts department deserves its own community. On that note, Chris, Christian, and Cliff also provide seven reasons why the Parts Manager matters and how they’re essential to a successful service department.

Does your dealership prioritize the parts department as much as they should? Let us know in the comments down below! Don’t forget to like and subscribe.

Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer

Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. 
http://bit.ly/CCIschedule

Got a question? Call us at 1-833-3-ASK-SDR

Grab our best selling books for your team:
Your 90-Day roadmap to your best Fixed-Ops month ever starts here: http://bit.ly/ISM_yt
Millionaire Service Advisor also includes our 11-step Circle of Trust System: http://bit.ly/MSA_yt

Join our Facebook Groups:
For Fixed Ops -- http://bit.ly/YTfixedopsgroup
For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

Listen in to today’s Drive By, where Chris and Coach Christian provide tips and insight on how to reach your full potential and increase ELR as a Service Advisor. If you’re a Service Advisor and you feel like your dealership isn’t allowing you to be the best you can be or you want to know how to manage ELR from this perspective, then watch the full Drive By to get all the answers you need! 

What do you think is important when looking at ELR from the advisor standpoint? Let us know in the comments down below! Don’t forget to like and subscribe. 

Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer

Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. 
http://bit.ly/CCIschedule

Got a question? Call us at 1-833-3-ASK-SDR

Grab our best selling books for your team:
Your 90-Day roadmap to your best Fixed-Ops month ever starts here: http://bit.ly/ISM_yt
Millionaire Service Advisor also includes our 11-step Circle of Trust System: http://bit.ly/MSA_yt

Join our Facebook Groups:
For Fixed Ops -- http://bit.ly/YTfixedopsgroup
For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

Stuck on finding the best dealership to work for? Curious if yours is one of them?

Chris, Coach Christian, and special guest, Coach Cliff, from our coaching team provide all the answers you need on this week’s episode of Service Drive Revolution. Chris, Christian, and Cliff reveal the indicators that show which dealerships are the best to work for in your area. They share personal experiences from what they’ve seen while coaching. Watch the full episode to figure out what to look for and what you should ask in an interview (or yourself) in determining the best dealership to work for. 

What do YOU think is the most important indicator of a good dealership to work for? Let us know in the comments down below! Don’t forget to like and subscribe.

Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer

Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. 
http://bit.ly/CCIschedule

Got a question? Call us at 1-833-3-ASK-SDR

Grab our best selling books for your team:
Your 90-Day roadmap to your best Fixed-Ops month ever starts here: http://bit.ly/ISM_yt
Millionaire Service Advisor also includes our 11-step Circle of Trust System: http://bit.ly/MSA_yt

Join our Facebook Groups:
For Fixed Ops -- http://bit.ly/YTfixedopsgroup
For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

You don’t want to miss this very special Drive By, as Chris and Coach Christian welcome Coach Cliff on today’s show. These service drive experts give advice on what you need to know as a Service Advisor. Whether you’re nervous about starting the job or you’re an experienced advisor wondering how you can improve communicating with your customers, this Drive By has the answers you’re looking for.

What advice do you have for new Service Advisors? Or if you’ve just started, share your concerns in the comments down below! Don’t forget to like and subscribe.

Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer

Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. 
http://bit.ly/CCIschedule

Got a question? Call us at 1-833-3-ASK-SDR

Grab our best selling books for your team:
Your 90-Day roadmap to your best Fixed-Ops month ever starts here: http://bit.ly/ISM_yt
Millionaire Service Advisor also includes our 11-step Circle of Trust System: http://bit.ly/MSA_yt

Join our Facebook Groups:
For Fixed Ops -- http://bit.ly/YTfixedopsgroup
For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

Stuck on finding the best dealership to work for? Curious if yours is one of them?

Chris, Coach Christian, and special guest, Coach Cliff, from our coaching team provide all the answers you need on this week’s episode of Service Drive Revolution. Chris, Christian, and Cliff reveal the indicators that show which dealerships are the best to work for in your area. They share personal experiences from what they’ve seen while coaching. Watch the full episode to figure out what to look for and what you should ask in an interview (or yourself) in determining the best dealership to work for. 

What do YOU think is the most important indicator of a good dealership to work for? Let us know in the comments down below! Don’t forget to like and subscribe.

Is your service drive understaffed in techs? You’re not alone.

Chris and Coach Christian detail the reasons why our industry is having such a hard time finding technicians to work in the service department. From deplorable working conditions to the negative stigma of the job itself, they reveal why today’s youth are uninterested in pursuing this career. This problem is going to worsen if we, as an industry, do nothing about it. Watch the full episode to learn about the solutions we can start implementing now in order to have a stable future for our technicians. 

What have you done to recruit technicians and to prevent their turnover? Let us know in the comments down below! Don’t forget to like and subscribe. 

Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer

Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. 
http://bit.ly/CCIschedule

Got a question? Call us at 1-833-3-ASK-SDR

Grab our best selling books for your team:
Your 90-Day roadmap to your best Fixed-Ops month ever starts here: http://bit.ly/ISM_yt
Millionaire Service Advisor also includes our 11-step Circle of Trust System: http://bit.ly/MSA_yt

Join our Facebook Groups:
For Fixed Ops -- http://bit.ly/YTfixedopsgroup
For Independent Shop Owners -- http://bit.ly/YTRSOSgroup