On today's episode of Service Drive Revolution, Chris and Coach Christian go over the rise in prices. Dealing with inflation can be tricky and challenging especially when it comes to translating these to your customers. Coming off as caring and understanding is crucial to your success and at Chris Collins INC, we're hear to make that process easier for you.

Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer

Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. 
http://bit.ly/CCIschedule

Got a question? Call us at 1-833-3-ASK-SDR

Grab our best selling books for your team:
Your 90-Day roadmap to your best Fixed-Ops month ever starts here: http://bit.ly/ISM_yt
Millionaire Service Advisor also includes our 11-step Circle of Trust System: http://bit.ly/MSA_yt

Join our Facebook Groups:
For Fixed Ops -- http://bit.ly/YTfixedopsgroup
For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

In today’s drive by, Chris and Coach Christian talk about repair authorizations and diagnosis. This is a heavily debated topic inside the automotive industry, specifically the dealership world, and Service Advisors are just divided on what to do. Chris talks about how we can build customer trust when we give them the right service they are looking for. Figuring out what to say to your customers is the most important step in giving them the correct services they are looking for. As Service Advisors, Chris has his own opinions on selling diagnosis and getting repair authorizations, we want to know where you stand in this conversation.

Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer

Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. 
http://bit.ly/CCIschedule

Got a question? Call us at 1-833-3-ASK-SDR

Grab our best selling books for your team:
Your 90-Day roadmap to your best Fixed-Ops month ever starts here: http://bit.ly/ISM_yt
Millionaire Service Advisor also includes our 11-step Circle of Trust System: http://bit.ly/MSA_yt

Join our Facebook Groups:
For Fixed Ops -- http://bit.ly/YTfixedopsgroup
For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

We'll see you very soon! Great things are coming.

Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer

Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. 
http://bit.ly/CCIschedule

Got a question? Call us at 1-833-3-ASK-SDR

Grab our best selling books for your team:
Your 90-Day roadmap to your best Fixed-Ops month ever starts here: http://bit.ly/ISM_yt
Millionaire Service Advisor also includes our 11-step Circle of Trust System: http://bit.ly/MSA_yt

Join our Facebook Groups:
For Fixed Ops -- http://bit.ly/YTfixedopsgroup
For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

It’s time for the ultimate showdown between managers vs. leaders…

Chris and Coach Christian highlight the differences between a manager and a leader on this episode of Service Drive Revolution. They maintain that leadership encompasses two aspects of affecting the behaviors of others and assuming all responsibility. The two spin off this concept with a list of distinctions they found between the two based on their life and professional experiences! Watch the full episode to know all the differences between a manager and a leader.

What do you think is the key difference between a manager and a leader? Let us know in the comments down below! Don’t forget to like and subscribe. 

Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer

Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. 
http://bit.ly/CCIschedule

Got a question? Call us at 1-833-3-ASK-SDR

Grab our best selling books for your team:
Your 90-Day roadmap to your best Fixed-Ops month ever starts here: http://bit.ly/ISM_yt
Millionaire Service Advisor also includes our 11-step Circle of Trust System: http://bit.ly/MSA_yt

Join our Facebook Groups:
For Fixed Ops -- http://bit.ly/YTfixedopsgroup
For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

Dying to know why the pay plan keeps changing?

Chris and Coach Christian unveil the various reasons as to why the pay plan keeps changing on this episode of Service Drive Revolution. They give four different explanations that could explain the changes you’ve been experiencing with your pay plan as a Service Advisor or Service Manager. Watch the full episode to learn what these four driving forces entail! 

What do you think is the reason why the pay plan keeps changing? Let us know in the comments down below! Don’t forget to like and subscribe. 

Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer

Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. 
http://bit.ly/CCIschedule

Got a question? Call us at 1-833-3-ASK-SDR

Grab our best selling books for your team:
Your 90-Day roadmap to your best Fixed-Ops month ever starts here: http://bit.ly/ISM_yt
Millionaire Service Advisor also includes our 11-step Circle of Trust System: http://bit.ly/MSA_yt

Join our Facebook Groups:
For Fixed Ops -- http://bit.ly/YTfixedopsgroup
For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

What’s the best approach for establishing maintenance contracts?

Listen in on today’s Drive By, as Chris tells you all you need to know for creating maintenance contracts and the best way to tackle this! Your contributions to your business and the way you communicate with your stakeholders certainly matter for creating this partnership. Watch the full Drive By to learn why. 

What do you think is the best way to look at maintenance contracts? Let us know in the comments down below! Don’t forget to like and subscribe!

Get your tickets to Top Dog 2022 here: https://bit.ly/td22tickets 

On this insightful episode of Service Drive Revolution, we welcome our very special guest, Andrew Bustamante, former covert CIA officer and CEO of EverydaySpy! Andrew Bustamante will be a speaker at Top Dog 2022, and this interview gives a glimpse of the value and wisdom he has to bring to the stage. Watch the full interview to learn more on Andrew Bustamante’s views and why he’s a commendable figure to speak at Top Dog! 

Are you excited to meet Andrew Bustamante at Top Dog 2022? Let us know in the comments down below! Don’t forget to like and subscribe. 

Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer

Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. 
http://bit.ly/CCIschedule

Got a question? Call us at 1-833-3-ASK-SDR

Grab our best selling books for your team:
Your 90-Day roadmap to your best Fixed-Ops month ever starts here: http://bit.ly/ISM_yt
Millionaire Service Advisor also includes our 11-step Circle of Trust System: http://bit.ly/MSA_yt

Join our Facebook Groups:
For Fixed Ops -- http://bit.ly/YTfixedopsgroup
For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

Stressed when comparing your performance to your more experienced teammates?

Tune into today’s Drive By, where Chris answers how you can be successful and shine as a new Service Advisor, even in comparison to your coworkers who have been serving for far longer. Overall, the length of time you serve is not indicative of your success or performance– it’s about the customer connections you make. Watch the full Drive By to find out why.

Do you feel belittled in working alongside long tenured service advisors? Let us know in the comments down below! Don’t forget to like & subscribe.

Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer

Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. 
http://bit.ly/CCIschedule

Got a question? Call us at 1-833-3-ASK-SDR

Grab our best selling books for your team:
Your 90-Day roadmap to your best Fixed-Ops month ever starts here: http://bit.ly/ISM_yt
Millionaire Service Advisor also includes our 11-step Circle of Trust System: http://bit.ly/MSA_yt

Join our Facebook Groups:
For Fixed Ops -- http://bit.ly/YTfixedopsgroup
For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

Get your tickets to Top Dog 2022 here: https://bit.ly/td22tickets 

On this special episode of Service Drive Revolution, we welcome American TV personality, Dwayne Lee Chapman, more popularly known as, Dog The Bounty Hunter. Dog The Bounty Hunter will be a guest speaker at this year’s Top Dog 2022, and he has a lot to say about his wild experiences that offer impactful life lessons. Watch the full episode to know all about Dog, how he got to where he is today, and why he adds so much value as a speaker for Top Dog! 

Are you excited to meet Dog The Bounty Hunter? Let us know in the comments down below! Don’t forget to like and subscribe! 

Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer

Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. 
http://bit.ly/CCIschedule

Got a question? Call us at 1-833-3-ASK-SDR

Grab our best selling books for your team:
Your 90-Day roadmap to your best Fixed-Ops month ever starts here: http://bit.ly/ISM_yt
Millionaire Service Advisor also includes our 11-step Circle of Trust System: http://bit.ly/MSA_yt

Join our Facebook Groups:
For Fixed Ops -- http://bit.ly/YTfixedopsgroup
For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

Listen in on this Drive By to get all the knowledge you need to be the best Service Manager you can be. Chris explains how the Service Manager role maintains a high turnover rate, because they are set up for failure by upper management. Watch the full Drive By to find out why and how mastering the financial and psychological spheres of this role will gear you towards Service Manager success!

What do you think are the key attributes that all Service Managers share? Let us know in the comments down below! Don’t forget to like & subscribe.

Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer

Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. 
http://bit.ly/CCIschedule

Got a question? Call us at 1-833-3-ASK-SDR

Grab our best selling books for your team:
Your 90-Day roadmap to your best Fixed-Ops month ever starts here: http://bit.ly/ISM_yt
Millionaire Service Advisor also includes our 11-step Circle of Trust System: http://bit.ly/MSA_yt

Join our Facebook Groups:
For Fixed Ops -- http://bit.ly/YTfixedopsgroup
For Independent Shop Owners -- http://bit.ly/YTRSOSgroup