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On this week’s episode, Chris and Coach Christian offer up 5 easy ways to tell if the tail is wagging the dog, so to speak. When you walk into a dealership, it’s pretty easy to tell if the system isn’t working properly. Advisors are running around, managers are putting out fires, and the phone just won’t stop ringing. Small problems start to snowball fast, and before you know it, your store is in chaos. CSI starts to dip and so does your efficiency. But if you keep an eye out for these 5 things, you can nip it in the bud.
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