Among other topics, Shamim discusses the following issues with Metis Strategy:

* Online finance and home delivery as examples of digital transformation at CarMax

* Co-location and product teams

* Dev Ops’ role in innovation and execution

* Product teams consist of individuals from across the company and are responsible for business outcomes

* Open houses to showcase product teams’ work and current projects

* Recruiting top IT talent for the digital transformation

* “cloud first, mobile first” strategy

* Key trends: block chain, machine learning, mobile, cloud

I recently caught up with Shamim in Richmond, Virginia and our conversation covered World Class IT Principle One, People, as we discussed the importance of attracting top digital IT talent; and Principle Four, IT & Business Partnership, as we discussed how CarMax’s development of product teams consisting of individuals from across various business units is driving innovation and execution across the organization. We also discussed current trends, how IT “open houses” provide insight and ownership of the IT function, and the focus on a seamless customer experience from online to instore, as well as a variety of other topics.