• How does an Austrialian end up in Denmark?
• The perks of living on mainland Europe
• How using the skills from working in banking helped build  a Shopify developer agency
• What is OrderlyEmails?
• What is OrderlyPrint?
• The importance of listening to feedback from your customers and users in order to create a successful app
• Handling Shopify platform changes
• The motivation behind Shopify embracing app developers

Sponsored By:

• The Point of Sale Store
• Rewind.io

Links:

• FORSBERG+two apps are available in the Shopify App Store.
• OrderlyEmails
• Orderly Printer Templates
• OrderlyPrinter Pro
• The Support Heroes
• Milk Bottle Labs
• Milk Bottle on Twitter

Sponsored By:

• The Point of Sale Store
• Rewind.io

Links:

• Digital Business Ireland
• National Digital Awards
• Rockwood Public Affairs
• Milk Bottle Labs
• Milk Bottle on Twitter

Sponsored By:

• The Point of Sale Store
• Rewind.io

Links:

• 1Rockwell
• Milk Bottle Labs
• Milk Bottle on Twitter

• Introduction
• Brief lowdown of Shopify announcements made in June 2021
• Covid update - UK v IRE
• Why the Shopify online store 2.0 and the Dawn theme is the biggest announcement to date made by Shopify. Plus how it has huge content management potential.
• How the new default theme Dawn is a strong starting point to build an ecommerce site on
• Speed and elegance, Dawn is 35% faster
• Is 2.0 on premium themes? What does a Shopify merchant have to do to take advantage?
• What is sections everywhere?
• The concept of drag and drop components or 'sections'
• Shopify online 2.0 offering huge flexibility putting it on par with SquareSpaced and Wordpress
• Single products stores
• Defining metafields (creating size guides, instructions) simplifying experiences and offering flexibility
• Everyone wants more data attached to their products
• Auditing apps
• Making a fresh start with Dawn
• How working with an agency to get expertise. A store audit results in a better experience for customers
• Developers can now interact in  a way never before experienced
• Personalising the checkout experience

Sponsored By:

• The Point of Sale Store
• Rewind.io

Links:

• Default HQ
• Schoolbooks.ie
• About Shopify Online 2.0 
• Milk Bottle Labs
• Milk Bottle on Twitter

• Introduction
• Effective product pages require experience and skill
• About Test Triggers
• How merchants can get more from their ecommerce store
• Different ways of working with clients
• All about Michigan
• Tips for better product pages
• The downside of too many apps on Shopify
• User testing
• Visitor polls
• What your product page should consist of
• How Shopify merchants can find their voice

Listeners offer

"For the first 5 people that donate to https://afsp.org/ and forward receipt to me, I will do a video review of their product page."

twitter.com/joshfrank

Sponsored By:

• The Point of Sale Store
• Rewind.io

Links:

• Test Triggers
• Usertesting
• Playbookux
• Hotjar
• Milk Bottle Labs
• Milk Bottle on Twitter

• Introduction
• Around the clock support for Shopify Apps
• Studying business in Columbia
• Helping app developers increase retention
• Remote working
• How the pandemic accelerated business
• How the rules are changing 
• How customer support agents are being affected by growth with the complexity of questions and expectations are higher
• The importance of being personalable
• Customer support should be seen as an investment not a cost
• How to stand out from the crowd with all the apps that are available on the Shopify App Store
• The future of  The Support Heroes

• Introduction
• The daily operation
• How Oonagh's ambition quickly grew from one  to opening more pharmacies in Dublin
• HSE cuts helped develop a retail strategy
• Introducing a loyalty programme
• Asking customers what they wanted to see
• Offering click and collect in 2014
• How having a person behind the brand was crucial in her research
• The unboxing phenomenal
• Why their repeat order rate is very high
• Becoming more technical and digitising businesses
• Why the future is bright for pharmacy
• Managing services and the importance of community pharmacy
• How online doctor and digital offers can help the customer
• Mentoring entrepreneurs

Sponsored By:

• The Point of Sale Store
• Rewind.io

Links:

• Meagher's Pharmacy
• Milk Bottle Labs
• Milk Bottle on Twitter

• Introduction
• Tele Aviv as a start up nation is booming
• Israelis never relax - always thinking how to do things better
• One area of Shopify lacking and that is product sorting
• What is Kimonix?
• Based on the business needs of each collection. As each collection has it’s own needs.
• A merchandising solution. Sorting is a big issue that Kimonix resolve. Sorting strategy is crucial for big stores.
• Showing the right product at the right time
• Create a super collection (same idea as automatic collection on Shopify) but with extra parameters
• Multi segment collection which  can be created within the collection i.e. multiple brands within the collection, can  create sorting strategy based on that.
• Using google analytics data
• Out of stock items pushed down to bottom
• Setting a time frame on new items like 30 days
• How AI works in the app, using personalisation
• Personalised collection for email campaigns
• Product grouping as some products always need to be beside one another - i.e. bikini - top and bottom product > can use product groups
• Smart collections - using strategy to move non moving products but maintaining sales for best selling products.
• App using Profit driven data
• A time saver for online retailers i.e. staff don’t have to constantly check that homepage has sold out items

Sponsored By:

• The Point of Sale Store
• Rewind.io

Links:

• Kimonix Super Collections Sort&Create
• Milk Bottle Labs
• Milk Bottle on Twitter

• Introduction
• Running a pharmacy and looking after vulnerable customers in a challenging time
• A fear of needles led to the decision to choose pharmacy over medicine in Trinity College Dublin
• Learning from her Mum - a working dynamic that was always motivated and working well as a team  "you can be whatever you want to be, gender doesn't hold you back"
• How always popping into her local pharmacy as a student in Dublin, Meaghers on Baggot Street turned into a mentorship
• How the pandemic opened up the conversation with Pharmacists, with GPs closing doors. People became more aware of access to healthcare advice  and the knowledge Pharmacists have.
• The acceleration of digital transformation - where there's a will there's a way!

Sponsored By:

• The Point of Sale Store
• Rewind.io

Links:

• Meagher's Pharmacy
• Milk Bottle Labs
• Milk Bottle on Twitter

• What is Littledata?
• Building smart connectors for ecommerce growth
• Remote working and the future
• Google Analytics app, the benefits of adding it to a Shopify store
• Understanding the series of events that led up to an order
• On average there are 15 touchpoints before a customer makes a purchase
• Exporting data
• Understanding lifetime value
• The  impact of cookie blocking
• Segment app for Shopify

Sponsored By:

• The Point of Sale Store
• Rewind.io

Links:

• Littledata
• Milk Bottle Labs
• Milk Bottle on Twitter