Sponsored By:

• The Point of Sale Store
• Rewind.io

Links:  

• Brightpearl
• Milk Bottle Labs
• Milk Bottle on Twitter

• Introducton
• Colin's experience with Ebay and Cornmarket
• How Ebay contributed to the whole principal of customer reviews and stars
• Lecturing about fashion retail and ecommerce in 3rd level education
• Who are Klarna?
• Global payments and shopping service with 90m plus users
• How Klarna is the alternative way to make payments online in a fun, transparent and engaging way
• Snoop Dogg as a brand ambassador with a quirky, fun  PR campaign
• Important factors are security, trust and fun
• Why Klarna is easy to use, and customer friendly
• People want something different to the credit card experience which is now jaded
• Pay in 3 explained
• All about who pays the fees
• Payment options
• Responsible leading and spending
• Responsible measures in place for things like late night spending
• The Klarna app
• How can Klarna benefit your store? Regular Klarna users tend to shop more often.
• How do Shopify merchants get Klarna?
• Using wish lists
• How merchants get use trigger points to engage with their customer
• The measures in place to deal with fraud  and risk
• Immersive experiences by bringing it all to life
• The next generation of shopping is QVC meets Tiktok

Sponsored By:

• The Point of Sale Store
• Rewind.io

Links:  

• Klarna
• Milk Bottle Labs
• Milk Bottle on Twitter

• Introduction
• Winner of Virgin Media Backing Business
• Milk Bottle Labs built a trade online  Shopify store for Fervor + Hue
• How did Stephen end up in Cork?
• Learning English from scratch
• What was the 1st culture shock?
• Why set up Fervor + Hue?
• Building a business from scratch
• Meeting 100s of manufacturers in China
• The benefits of being able to hop on a place and talk directly. Having the language and local knowledge to create contacts in China.
• How Fervor and Hue became an experience store
• Why choose home furnishings?
• Designing their own product line and staying on top of future trends
• How having a strong team helps build a collection and move forward
• Supplying to 100 stores nationwide with own products
• How to facilitate growth
• Making the move to a bigger warehouse
• How and when to manage rapid expansion
• Shopify POS
• The Brexit challenge
• International shipping with bulky items
• How to ship an airplane wing
• The one thing Stephen loves about Shopify
• Favourite Shopify app
• The one thing that can be improved by Shopify?
• What's the future for Fervor + Hue?

Sponsored By:

• The Point of Sale Store
• Rewind.io

Links:  

• Fervor + Hue
• Milk Bottle Labs
• Milk Bottle on Twitter

• Introduction
• Traffic in New Jersey and New York
• Why store owners want to give back
• How to convert discounts into donations
• How Givz developed into the app it is today
• Understanding the US discount culture
• How short term vision can be a dangerous game like Black Friday and Cyber Monday offers
• The negative impact of deep discounts on brands
• How Givz works
• Why modern consumers are now driven by factors other than price
• What is the cost of Givz? How much does the charity get?

Sponsored By:

• The Point of Sale Store
• Rewind.io

Links:  

• Givz : donation incentives for Shopify stores
• Milk Bottle Labs
• Milk Bottle on Twitter

Listeners offer: 2 months free trial 

• How does an Austrialian end up in Denmark?
• The perks of living on mainland Europe
• How using the skills from working in banking helped build  a Shopify developer agency
• What is OrderlyEmails?
• What is OrderlyPrint?
• The importance of listening to feedback from your customers and users in order to create a successful app
• Handling Shopify platform changes
• The motivation behind Shopify embracing app developers

Sponsored By:

• The Point of Sale Store
• Rewind.io

Links:

• FORSBERG+two apps are available in the Shopify App Store.
• OrderlyEmails
• Orderly Printer Templates
• OrderlyPrinter Pro
• The Support Heroes
• Milk Bottle Labs
• Milk Bottle on Twitter

Sponsored By:

• The Point of Sale Store
• Rewind.io

Links:

• Digital Business Ireland
• National Digital Awards
• Rockwood Public Affairs
• Milk Bottle Labs
• Milk Bottle on Twitter

Sponsored By:

• The Point of Sale Store
• Rewind.io

Links:

• 1Rockwell
• Milk Bottle Labs
• Milk Bottle on Twitter

• Introduction
• Brief lowdown of Shopify announcements made in June 2021
• Covid update - UK v IRE
• Why the Shopify online store 2.0 and the Dawn theme is the biggest announcement to date made by Shopify. Plus how it has huge content management potential.
• How the new default theme Dawn is a strong starting point to build an ecommerce site on
• Speed and elegance, Dawn is 35% faster
• Is 2.0 on premium themes? What does a Shopify merchant have to do to take advantage?
• What is sections everywhere?
• The concept of drag and drop components or 'sections'
• Shopify online 2.0 offering huge flexibility putting it on par with SquareSpaced and Wordpress
• Single products stores
• Defining metafields (creating size guides, instructions) simplifying experiences and offering flexibility
• Everyone wants more data attached to their products
• Auditing apps
• Making a fresh start with Dawn
• How working with an agency to get expertise. A store audit results in a better experience for customers
• Developers can now interact in  a way never before experienced
• Personalising the checkout experience

Sponsored By:

• The Point of Sale Store
• Rewind.io

Links:

• Default HQ
• Schoolbooks.ie
• About Shopify Online 2.0 
• Milk Bottle Labs
• Milk Bottle on Twitter

• Introduction
• Effective product pages require experience and skill
• About Test Triggers
• How merchants can get more from their ecommerce store
• Different ways of working with clients
• All about Michigan
• Tips for better product pages
• The downside of too many apps on Shopify
• User testing
• Visitor polls
• What your product page should consist of
• How Shopify merchants can find their voice

Listeners offer

"For the first 5 people that donate to https://afsp.org/ and forward receipt to me, I will do a video review of their product page."

twitter.com/joshfrank

Sponsored By:

• The Point of Sale Store
• Rewind.io

Links:

• Test Triggers
• Usertesting
• Playbookux
• Hotjar
• Milk Bottle Labs
• Milk Bottle on Twitter

• Introduction
• Around the clock support for Shopify Apps
• Studying business in Columbia
• Helping app developers increase retention
• Remote working
• How the pandemic accelerated business
• How the rules are changing 
• How customer support agents are being affected by growth with the complexity of questions and expectations are higher
• The importance of being personalable
• Customer support should be seen as an investment not a cost
• How to stand out from the crowd with all the apps that are available on the Shopify App Store
• The future of  The Support Heroes