Has a client ever asked you for a money-back guarantee? How did you respond?

Many times, we are hesitant to offer something like this because we do not want to put our cash flow at risk. But why should you be concerned about the success of your client if you are confident in your product or service?

I am sharing my thoughts on this today and offer some suggestions to integrate this into your business in a manner that protects both you, and the client, and offers you both the highest likelihood for success.

What you'll hear in this episode:

[1:35] What does a money-back guarantee actually mean and why are we afraid to implement these in our business?

[3:18] What value does a money-back guarantee provide to the client?

[5:30] How to structure a guarantee to protect both you and the client.

[7:00] How to address the situation if your client gets a result, but does not quite reach the full promised results.

* Related episodes:

Creating Community in Your Business with Teri Yu

How to Handle a Negative Business Review

Starting and Growing a YouTube Channel with Augie Johnston

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The information contained in this podcast is intended for educational purposes only and is not individual tax advice. Please consult a qualified professional before implementing anything you learn.