SMB Community Podcast

SMB Community Podcast

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SMB Community Podcast episodes

  • MSP Packaging and Pricing

    1.) What's Up with You? One of our favorite topics on the show: What do you prefer--the large events or the smaller events? Let us know and send us message at [email protected]! Host James breaks down the pros and cons of both. --- 2.) MSP Question of the Week Should you have one offering or multiple offerings – AND – what is your recommendation for price per seat? 3.) James's Quick Marketing Tip Please, update your headshots / video on your business. Do this annually to keep fresh photos/video on your business to repurpose on social media marketing!

    ---

    Our upcoming events:

    Kernan Mastermind Roadshow Dec 7-8th, 2023 in Newport Beach CA – http://bit.ly/kernanmastermind https://kernanconsulting-mastermind.mykajabi.com/mastermind-event Use code: EARLYBIRD Jan 16-18th in Honolulu HI – MSSP Sales/Marketing workshop https://conference.fornixmarketing.com/hawaii-conference-3364

    Our Social Links:

    https://www.linkedin.com/in/james-kernan-varcoach/

    https://www.facebook.com/james.kernan

    https://www.facebook.com/karlpalachuk/

    https://www.linkedin.com/in/karlpalachuk/

    https://www.linkedin.com/in/amybabinchak/

    https://www.facebook.com/amy.babinchak/


    Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    14 min
  • What Is Your Favorite Password Tool?

    1.) MSP Question of The Week What is your favorite password tool?

    ---

    2.) Five Minutes with a Smart Person – Lori Hardke

    Host Karl discuss "PROFIT FIRST" with our guest Lori Hardtke.

    Check out Lori's next class: https://www.itspu.com/all-classes/classes/profit-first-for-msps/

    More on Lori: https://www.profitfirst4msps.com/

    ---

    3.) Notes on the News

    This week we have a lot to catch up on:

    What do you think about the new dress code for Congress?

    The power usage of AI is equivalent to 33,000 households!

    Microsoft Copilot was all the talk at The Experts Conference.

    What was the hallway talk at the Millionaire Mastermind?

    Graphics from Jay McBain

    Amy speaking at ITO Compass October 13-14 in Chicago: https://itocompass.com/

    Our Social Links:

    https://www.linkedin.com/in/james-kernan-varcoach/

    https://www.facebook.com/james.kernan

    https://www.facebook.com/karlpalachuk/

    https://www.linkedin.com/in/karlpalachuk/

    https://www.linkedin.com/in/amybabinchak/

    https://www.facebook.com/amy.babinchak/


    Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    48 min
  • How To Compensate Fully Remote Workers

    In this episode of SMBCP, Host James quickfires some insight on today's hot topics:

    How to compensate fully remote workers, dealing with late payers, and the search for entry level technicians.

    1.) The MSP Question of the Week

    Can you pay your remote employees less money compared to employees coming to the office?

    —

    2.) Notes on the News

    https://www.msptechnews.com/business-news/the-challenge-of-late-paying-clients/

    https://www.msptechnews.com/msp-news/talent/

    —

    Our Social Links:

    https://www.linkedin.com/in/james-kernan-varcoach/

    https://www.facebook.com/james.kernan

    https://www.facebook.com/karlpalachuk/

    https://www.linkedin.com/in/karlpalachuk/

    https://www.linkedin.com/in/amybabinchak/

    https://www.facebook.com/amy.babinchak/


    Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    15 min
  • Episode 205 - Overworking, AI, AR, and More!

    We're Baaaaaack!

    The Killing IT team returns . . . with a fun and educational Q4 show. 

    Topic 1: Overworking 

    Have you heard the term Over Employment or Overworking? These are folks who manage to hold down two or three full time jobs using apps and BS. Are these just eager, hardworking "gig" folks, or are they thieves who are simply more interested in making money than earning an honest living?

    A few links: https://www.vice.com/en/article/v7begx/overemployed-hustlers-exploit-chatgpt-to-take-on-even-more-full-time-jobs https://www.wired.com/story/remote-tech-workers-secret-multiple-jobs/ https://www.fisherphillips.com/en/news-insights/fp-weekly-checklist-avoiding-the-new-breed-of-workplace-scams-in-the-remote-work-era.html

    They even have their own web site. https://overemployed.com/

    Topic 2: Catch up on Artificial Intelligence

    Wow! What a year.

    Are we in the middle of a singularity? ow much is this like the early Internet (late 1990’s)? It seems like 2023 will be remembered as the year of AI. 

    We look at the good and the great - and what's next.

    What do you think?

    Topic 3: Metaverse – Dave offers a theory

    What will augmented reality bring? It looks like the future is becoming a little more visible. New products, from Apple's Vision Pro to Meta’s Ray-Ban glasses, are bringing new opportunities and will only get better with a little AI!

    We discuss.

    Please like and share - and send us your feedback!

    -- -- --

    :-)

     


    Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    34 min
  • Husband and Wife at the Same Company: Yes or No?

    Today's special episode of SMBCP we have a special guest host, Donna Blum.

    1.) The MSP Question of the Week Is it a good idea for couples to work together in the same company?

    ---

    2.) Five Minutes with a Smart Person - Nick Wolf of EVO Security

    Nick is a senior sales executive with experience growing channel partnerships for MSP focused vendors. From 2011-2020 Nick was a key member of Datto, and onboarded over 750 MSPs, which helped grow the company to be acquired for over $1.5 Billion in 2017.

    From 2020-2021 Nick was a member of SKOUT Cybersecurity, joining many previous colleagues he worked with at datto, and onboarded over 100 MSPs, which helped grow the company to be acquired in 2021 by Barracuda.

    Nick is now the Director of Partner Acquisition at Evo Security responsible for their rapid growth in the IAM space by working with MSPs and MSSPs.

    https://www.evosecurity.com/

    https://www.linkedin.com/in/wolfnick

    ---

    Resources and Links:

    Kernan Mastermind Roadshow: September 28-29 – Scottsdale, AZ!

    http://bit.ly/kernanmastermind

    https://kernanconsulting-mastermind.mykajabi.com/mastermind-event

    Our Social Links:

    https://www.linkedin.com/in/james-kernan-varcoach/

    https://www.facebook.com/james.kernan

    https://www.facebook.com/karlpalachuk/

    https://www.linkedin.com/in/karlpalachuk/

    https://www.linkedin.com/in/amybabinchak/

    https://www.facebook.com/amy.babinchak/

    Check out the latest episode!


    Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    25 min
  • When Should I Hire My First Sales Person?

    1.) MSP Question of the Week

    When should I hire my first sales person?

    ---

    2.) Smart Person - Brianna Haun

    Brianna's passion is to provide a level of excellence in serving clients, leading a team, and impacting the community through a value driven lifestyle. Gaining a new perspective, shifting a mindset, or creating something new, ignite my soul...

    https://www.linkedin.com/in/alignconsulting/

    https://rss.com/podcasts/aligned/

    ---

    3.) Notes on the News

    Google Anti-trust, Microsoft protects customers from lawsuits resulting from AI use, and GDP Growth beats expectations and Medicare spending has been level since 2010!

    ---

    Resources and Links:

    Kernan Mastermind Roadshow: September 28-29 – Scottsdale, AZ!

    http://bit.ly/kernanmastermind

    https://kernanconsulting-mastermind.mykajabi.com/mastermind-event

    Our Social Links:

    https://www.linkedin.com/in/james-kernan-varcoach/

    https://www.facebook.com/james.kernan

    https://www.facebook.com/karlpalachuk/

    https://www.linkedin.com/in/karlpalachuk/

    https://www.linkedin.com/in/amybabinchak/

    https://www.facebook.com/amy.babinchak/


    Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    37 min
  • Burned by the "Big Guys" with Jason Miller of BitLyft

    In this special edition of the SMB Community Podcast, host James sits down for an in-depth discussion with Jason Miller Jason Miller - founder and CEO of BitLyft.

    Have you ever been lured in by a big-name vendor, only to discover their definition of services didn't quite match your expectations?

    Tune into "Burned by the Big Guys" as we dissect real-life stories of vendor disappointments and uncover the discrepancies that often lie beneath polished pitches.

    In this episode we'll share what questions to ask vendors, how to spot red flags, and provide an overview of what should actually be part of your service package.

    Don't get side-tracked by glossy brochures; learn from those who've been there.

    Book a demo with BitLyft:

    https://www.bitlyft.com/

    Suggest reads - StrengthsFinder 2.0:

    https://www.gallup.com/cliftonstrengths/en/253922/popular-cliftonstrengths-books.aspx

    ---

    Resources and Links:

    Kernan Mastermind Roadshow: September 28-29 – Scottsdale, AZ!

    http://bit.ly/kernanmastermind

    https://kernanconsulting-mastermind.mykajabi.com/mastermind-event

    Our Social Links:

    https://www.linkedin.com/in/james-kernan-varcoach/

    https://www.facebook.com/james.kernan

    https://www.facebook.com/karlpalachuk/

    https://www.linkedin.com/in/karlpalachuk/

    https://www.linkedin.com/in/amybabinchak/

    https://www.facebook.com/amy.babinchak/


    Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    27 min
  • What is EOS?

    1.) MSP Question of the Week

    What the heck is EOS?

    We break down Entrepreneurial Operating System.

    Recommended reading:

    https://www.amazon.com/What-Heck-EOS-Employees-Companies/dp/1543699561#:~:text=Based%20on%20his%20years%20of,companies%2C%20helping%20them%20implement%20EOS

    ---

    2.) Five Minutes with a Smart Person - Lisa Shorr

    Host James sits down with Lisa Shoor and discuss the importance of "soft skills"

    https://shorrsuccess.com/

    https://www.linkedin.com/in/lisashorr

    ---

    3.) Notes on the News

    Microsoft breaks its own rule for licensing.

    ...and a follow up on Remote vs. In-Office

    Resources and Links:

    Kernan Mastermind Roadshow: September 28-29 – Scottsdale, AZ!

    http://bit.ly/kernanmastermind

    https://kernanconsulting-mastermind.mykajabi.com/mastermind-event

    Our Social Links:

    https://www.linkedin.com/in/james-kernan-varcoach/

    https://www.facebook.com/james.kernan

    https://www.facebook.com/karlpalachuk/

    https://www.linkedin.com/in/karlpalachuk/

    https://www.linkedin.com/in/amybabinchak/

    https://www.facebook.com/amy.babinchak/


    Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    52 min
  • What's Best--Remote or In The Office?

    1.) MSP Question of The Week

    Do your workers come into the office, work remote or hybrid?

    ---

    2.) Five minutes with a Smart Person

    Host Karl sits down with Kathryn Rose of ChannelWise.

    Kathryn Rose is an innovator, and the founding CEO of award-winning global expert marketplaces (getWise, channelWise) that provide business owners and professionals in targeted markets, access to thousands of vetted executives, coaches/mentors, education and resources that accelerate business or career growth. She is a former Wall Street executive sales leader and an author of 9 books. She has been featured in Forbes, Inc. Magazine, CBS Marketwatch, Fox News and more. She was recently named Worth Magazine Top 100 Entrepreneurs, Forbes Top 1000 innovators and a member of the prestigious Nasdaq Milestone Makers program

    Learn more: https://www.channelwise.com/about-us

    3.) Notes on the News

    The infamous cage match and another vendor claims their product is what will make you money.

    Resources and Links:

    Kernan Mastermind Roadshow: September 28-29 - Scottsdale, AZ!

    http://bit.ly/kernanmastermind

    https://kernanconsulting-mastermind.mykajabi.com/mastermind-event

    Our Social Links:

    https://www.linkedin.com/in/james-kernan-varcoach/

    https://www.facebook.com/james.kernan

    https://www.facebook.com/karlpalachuk/

    https://www.linkedin.com/in/karlpalachuk/

    https://www.linkedin.com/in/amybabinchak/

    https://www.facebook.com/amy.babinchak/


    Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    50 min
  • Social Events with MSP Clients

    Segment One: The MSP Question of the Week

    Do you attend social events with clients?

    ---

    Segment Two: Notes on the News

    ChatGPT is getting alarmingly less accurate! This is huge.

    https://www.popsci.com/technology/chatgpt-human-inaccurate/

    ---

    Kernan mastermind September 28-29 - Scottsdale, AZ:

    http://bit.ly/kernanmastermind

    or

    https://kernanconsulting-mastermind.mykajabi.com/mastermind-event

    Our Social Links:

    https://www.linkedin.com/in/james-kernan-varcoach/

    https://www.facebook.com/james.kernan

    https://www.facebook.com/karlpalachuk/

    https://www.linkedin.com/in/karlpalachuk/

    https://www.linkedin.com/in/amybabinchak/

    https://www.facebook.com/amy.babinchak/


    Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    23 min

About SMB Community Podcast

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Podcasts, articles, and reference materials for Managed Service Providers. Produced by MSP Radio

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