The Perfect RIA

Soft Skills, Hard Truths


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In this week’s recap, Amber Kuhn is highlighting the significance of relationship building in client meetings revealing that financial advising is far more about emotional intelligence than technical prowess. In this week’s episode she shares how Matt and Micah unpacked the critical soft skills that transform client interactions from transactional to transformative. The key insight? Technical expertise can actually hinder initial client connections if not balanced with genuine relationship building. The overarching message is clear: successful financial advising is about connection, empathy, and genuine care.

Resources in today's episode:

- Episode Website - Don’t Worry, I Can Skip The Soft Stuff [Episode 289]

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The Perfect RIABy Matthew Jarvis, CFP® & Micah Shilanski, CFP®

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