For this week's podcast, Louise welcomes a guest: Heidi Pattison, the owner of HP Cleaning and Support Services, to talk about staff retention and additional support services within her cleaning business. This podcast offers some helpful insight into how a cleaning business can in fact change people's lives. - The DCBN is here to support domestic cleaning companies reach the next level in their industry. Our mission is to ensure all cleaning companies are Insured, Trained and Safe. The DCBN provide support to all levels of domestic cleaners with membership options for solo cleaners and business owners. The DCBN have developed industry leading cleaning training, campaigned for more better conditions and support at government level, negotiated with suppliers to get great deals for smaller businesses, run the Domestic Cleaning Industry awards and provide training and templates to run a wide variety of cleaning business types.