Are you a good communicator? Communication is key in coaching and life. Most especially, communication factors into conflict, both positively and negatively—and we all know that conflict is an unavoidable part of life as a human being. No matter how practiced and eloquent you might be at communicating, there is always room for improvement. Is your communication style as effective as it can possibly be? Join us to learn more in today’s show!
Dr. Debra Dupree is known as the MINDSET Doc as she strives to make a difference in the lives of people. She does this by providing insight and vision that helps them leverage the conflict mindset to gain new perspectives and opportunities. As a Dispute Resolution Specialist, Conflict Leadership Coach, international trainer, and keynote speaker, Debra has a vast history of experience, including work as the former Director of Training for Mediation Training Institute (MTI), where she trained professionals to become workplace mediators throughout North America. She also hosts the Decoding the Conflict Mindset podcast. In this rich interview packed with resources, Debra explains how we can engage with others and use our emotional intelligence to truly communicate rather than just talk to people.
Show Highlights:
- How Debra became known as the MINDSET Doc
- How Debra’s personal story illustrates what we need to consider in “knowing ourselves”
- How a deeper understanding of self helps us have a greater awareness of conflict
- Why it is essential to change our mindset about those who see things differently and have a different perspective
- How knowing ourselves helps us build confidence and be comfortable with others’ perspectives
- Tips for better communication:
- Debra’s 360-degree Perspective (YouTube)
- A focus on “other” options for resolving conflict effectively
- What happens we are emotionally hijacked
- How reflection and nonverbal communication fit into the overall picture of mediation and conflict resolution
- How Debra uses the tool, Three Steps to Mindset Shift (Online Assessment)
- Why productive conversations come with increased emotional intelligence and the ability to “read the room”
- How emotional intelligence is based on the four quadrants of self-awareness, self-management, other-awareness, and relationship management (from Dr. Daniel Goleman’s book, Emotional Intelligence)
Resources:
Connect with Dr. Debra: Website, Instagram, YouTube, Podcast
Resources mentioned: Debra’s 360-degree Perspective (YouTube), and Three Steps to Mindset Shift Assessments
Books mentioned: Emotional Intelligence by Dr. Daniel Goleman, Emotional Intelligence 2.0 by Dr. Travis Bradberry and Dr. Jean Greaves, and Your Emotional Potential by Dr. Debra Dupree
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Mentioned in this episode:
Mentor Program
If you're working toward your ACC or PCC credential, or if it's time to recertify your ACC mentor, coaching isn't just a requirement on a checklist. It's one of the most transformative investments you can make in yourself and your coaching. I've taught or mentored over 2000 coaches, and I hear the same thing again and again. I came because I had to, and I am so glad that I did. Coaches tell me they walk away with renewed energy, deeper confidence and a community of peers who genuinely support each other. Here's what you need to know right now. Mentor coaching must span a minimum of three months, so the time to start is not when your credential is just about to expire. And if you complete your hours in 2026, you get ahead of the upcoming ICF changes, which means peace of mind along with skill development. My fall cohort is already filling up. Every group is capped at ten.
It's small, personal, and powerful. If you've been waiting for the right time, this is it. So head over to Star Coach Show. That’s https://starcoachshow.com/mentor/ to grab your spot or to learn more. I'd love to work with you. Now, let's get into today's show.
I’m enrolling coaches now for my Spring Mentoring Program. Some are here for credentialing hours. Others are here because they want to become the coach their clients rave about.
Inside the program, we work on your actual coaching.
You’ll hear yourself differently.
Learn from other coaches.
Develop more presence.
And ask questions that create real transformation.
If you’re ready to deepen your skills and your impact, I’d love to support you.