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Leadership is both a skill and a science. Today’s focus is on what happens the day AFTER a promotion. The problem with promotions is that being good at your job and being good at leading people can be two distinctly different skill sets. This episode will change the way you think about leadership development. Ready to learn more? Join us!
Noel Massie, former VP of Operations at UPS, discusses intentional leadership and value-based development. In his role at UPS, Massie supported and guided package delivery and logistics services in the US, and he continues to mentor young leaders and supervisors even after his retirement in 2019. Drawing from his 40-year career overseeing 200,000 employees, Massie emphasizes that leadership is about influencing behavior without coercion, and that newly promoted supervisors need structured training rather than being thrown into roles unprepared. His book, Congrats! You've Been Promoted, provides practical frameworks like the “four by five method” for feedback and conflict resolution, targeting frontline leaders who are promoted based on technical skills but lack leadership training. You’ll learn how conflict can be handled without raising your voice, why feedback needs a 4:1 ratio to actually work, and the real reason newly promoted supervisors derail within their first year.
Show Highlights:
Resources:
Connect with Noel Massie: Website, LinkedIn, Instagram, Facebook, and Congrats! You've Been Promoted
Connect with Meg:
Get Meg’s FREE download, Finding Your Perfect Match: A Coach's Self-Reflection Guide.
Explore past episodes and other resources at www.STaRcoachshow.com.
Explore the STaR Coach Community and see what’s available there for you!
Visit the STaR Coach Show YouTube Channel! Subscribe today! Join our live show taping on the 3rd Thursday of every month at 1 pm CT.
Mentioned in this episode:
Mentor Program
If you're working toward your ACC or PCC credential, or if it's time to recertify your ACC mentor, coaching isn't just a requirement on a checklist. It's one of the most transformative investments you can make in yourself and your coaching. I've taught or mentored over 2000 coaches, and I hear the same thing again and again. I came because I had to, and I am so glad that I did. Coaches tell me they walk away with renewed energy, deeper confidence and a community of peers who genuinely support each other. Here's what you need to know right now. Mentor coaching must span a minimum of three months, so the time to start is not when your credential is just about to expire. And if you complete your hours in 2026, you get ahead of the upcoming ICF changes, which means peace of mind along with skill development. My fall cohort is already filling up. Every group is capped at ten.
Join Mentoring Program!
If you’re a coach who wants to grow—not just check a box—this is for you.
Discover how to build an “aligned empire,” a business and life that work together instead of against each other. Today’s guest has mastered the art of balance—not just work-life balance, but proper alignment between career ambitions, family priorities, energy management, and personal fulfillment. Whether you are just starting or feeling overwhelmed by trying to do everything yourself, this conversation will provide a reliable roadmap for building something sustainable that honors your values and ambitions. Join us to learn more!
Kasey D’Amato is a keynote speaker, executive coach, and strategic business advisor who helps business founders and corporate leaders navigate high-stakes decisions and transitions with clarity, confidence, and resilience, without burning out in the process. With over 20 years of experience across healthcare, entrepreneurship, and business consulting, Kasey brings a unique blend of business acumen, human behavior expertise, and emotional intelligence to her work. She has walked multiple career paths, including pharmaceutical sales, founding a global skincare brand, healthcare consulting, and executive leadership advisory. Kasey’s mission is to impact one million entrepreneurs and high achievers, and her core message will challenge how you think about success. She believes a dream life is within reach for those who are willing to lead with intention. You’ll discover Kasey’s “3 Whos” framework that ensures you will never have to navigate your journey alone, and why she swears by 90-day experiments instead of massive overhauls. Kasey is known for her dynamic, actionable, and emotionally intelligent approach to leadership as she guides ambitious entrepreneurs and executives to think bigger, lead better, and align their next move with both performance and personal fulfillment.
Show Highlights:
Resources:
Connect with Kasey D’Amato: Website, LinkedIn, Instagram, and Kasey's Decision Threshold™ Checklist.
Connect with Meg
Get Meg’s FREE download, Finding Your Perfect Match: A Coach's Self-Reflection Guide.
Explore past episodes and other resources at www.STaRcoachshow.com.
Explore the STaR Coach Community and see what’s available there for you!
Visit the STaR Coach Show YouTube Channel! Subscribe today! Join our live show taping on the 3rd Thursday of every month at 1 pm CT.
Mentioned in this episode:
Join Mentoring Program!
If you’re a coach who wants to grow—not just check a box—this is for you.
Mentor Program
If you're working toward your ACC or PCC credential, or if it's time to recertify your ACC mentor, coaching isn't just a requirement on a checklist. It's one of the most transformative investments you can make in yourself and your coaching. I've taught or mentored over 2000 coaches, and I hear the same thing again and again. I came because I had to, and I am so glad that I did. Coaches tell me they walk away with renewed energy, deeper confidence and a community of peers who genuinely support each other. Here's what you need to know right now. Mentor coaching must span a minimum of three months, so the time to start is not when your credential is just about to expire. And if you complete your hours in 2026, you get ahead of the upcoming ICF changes, which means peace of mind along with skill development. My fall cohort is already filling up. Every group is capped at ten.
How do you react when a client shares a perspective that fundamentally contradicts everything you believe about fairness, justice, or human dignity? In that moment, you face a choice that could define this session AND the entire coaching relationship. We need to know how to respond when our deeply held beliefs collide with our client’s worldview. Our focus for today’s show is relevant and timely because it is a reality we face more than ever in this polarized world. It is a challenging aspect of professional coaching, and we need to be prepared to navigate this divide. We are discussing practical tools and a framework for maintaining your professional integrity while honoring your client’s integrity and growth. Join us to learn more!
Show Highlights:
Resources:
Connect with Meg
Coach’s Self-Reflection Guide
Explore past episodes and other resources at www.STaRcoachshow.com.
Explore the STaR Coach Community and see what’s available there for you!
Visit the STaR Coach Show YouTube Channel! Subscribe today! Join our live show taping on the 3rd Thursday of every month at 1 pm CT.
Mentioned in this episode:
Mentor Program
If you're working toward your ACC or PCC credential, or if it's time to recertify your ACC mentor, coaching isn't just a requirement on a checklist. It's one of the most transformative investments you can make in yourself and your coaching. I've taught or mentored over 2000 coaches, and I hear the same thing again and again. I came because I had to, and I am so glad that I did. Coaches tell me they walk away with renewed energy, deeper confidence and a community of peers who genuinely support each other. Here's what you need to know right now. Mentor coaching must span a minimum of three months, so the time to start is not when your credential is just about to expire. And if you complete your hours in 2026, you get ahead of the upcoming ICF changes, which means peace of mind along with skill development. My fall cohort is already filling up. Every group is capped at ten.
Join Mentoring Program!
If you’re a coach who wants to grow—not just check a box—this is for you.
External professional achievements, as remarkable as they are, do not always translate to internal fulfillment. There can be a disconnect, so it is essential to take a closer look at success. My guest is joining us from Singapore, and she knows what success is all about! We are covering topics like the paradox of success and holistic well-being. Join us to learn more!
Nancy Ho is a renowned life strategist and personal transformation facilitator with over 26 years of experience helping high-performing professionals, executives, and business leaders achieve both external success and inner fulfillment. Nancy specializes in leadership development, mindfulness, emotional intelligence, integrative self-care, executive presence and influence, and change management. She empowers individuals to overcome internal barriers, embrace vulnerability, and unlock their true potential by designing innovative workshops and providing personalized coaching that fosters authentic growth, resilience, and lasting change. With a holistic approach, Nancy guides clients toward sustainable well-being and peak leadership performance, enriching both their personal and professional lives. She is a featured co-author of Jack Canfield’s book, Success Redefined, as she wrote a chapter titled “The Paradox of Success: Hidden Struggles of High-Performing Professionals.”
Show Highlights
Resources:
Connect with Nancy Ho: Website, LinkedIn, Facebook, and Success Redefined.
Connect with Meg:
Explore past episodes and other resources at www.STaRcoachshow.com.
Explore the STaR Coach Community and see what’s available there for you!
Visit the STaR Coach Show YouTube Channel! Subscribe today! Join our live show taping on the 3rd Thursday of every month at 1 pm CT.
Mentioned in this episode:
Join Mentoring Program!
If you’re a coach who wants to grow—not just check a box—this is for you.
Mentor Program
If you're working toward your ACC or PCC credential, or if it's time to recertify your ACC mentor, coaching isn't just a requirement on a checklist. It's one of the most transformative investments you can make in yourself and your coaching. I've taught or mentored over 2000 coaches, and I hear the same thing again and again. I came because I had to, and I am so glad that I did. Coaches tell me they walk away with renewed energy, deeper confidence and a community of peers who genuinely support each other. Here's what you need to know right now. Mentor coaching must span a minimum of three months, so the time to start is not when your credential is just about to expire. And if you complete your hours in 2026, you get ahead of the upcoming ICF changes, which means peace of mind along with skill development. My fall cohort is already filling up. Every group is capped at ten.
Have you ever been tasked with leading a team, only to discover that managing people is nothing like you expected? Have you witnessed talented individuals underperform while you are struggling to gain buy-in on essential initiatives? Are good people leaving your team when you don’t understand why? If any of this sounds familiar, today’s episode is exactly what you need to hear. My guest has cracked the code on the psychology behind team performance, and he’s here to change how you think about leadership forever. You’ll learn the three pillars of building high-performance teams, 11 essential leadership traits, and what makes storytelling your most powerful leadership tool. You’ll also discover the difference between being a manager and being a true leader. Join us!
Manny Fiteni is the CEO of My Growth Corporation and a pioneering leadership strategist with over 30 years of corporate experience specializing in transformative personal development. His core methodology is “the mind congruency,” which he uses along with other innovative platforms. Manny is an author and international speaker who inspires global audiences, equipping individuals with tools for lasting personal and professional transformation. His approach is grounded in real-world applications, delivering measurable results across various industries.
Show Highlights:
Resources:
Connect with Manny Fiteni
Website, LinkedIn, and Mind Growth 360
Connect with Meg
Explore past episodes and other resources at www.STaRcoachshow.com.
Explore the STaR Coach Community and see what’s available there for you!
Visit the STaR Coach Show YouTube Channel! Subscribe today! Join our live show taping on the 3rd Thursday of every month at 1 pm CT.
Mentioned in this episode:
Mentor Program
If you're working toward your ACC or PCC credential, or if it's time to recertify your ACC mentor, coaching isn't just a requirement on a checklist. It's one of the most transformative investments you can make in yourself and your coaching. I've taught or mentored over 2000 coaches, and I hear the same thing again and again. I came because I had to, and I am so glad that I did. Coaches tell me they walk away with renewed energy, deeper confidence and a community of peers who genuinely support each other. Here's what you need to know right now. Mentor coaching must span a minimum of three months, so the time to start is not when your credential is just about to expire. And if you complete your hours in 2026, you get ahead of the upcoming ICF changes, which means peace of mind along with skill development. My fall cohort is already filling up. Every group is capped at ten.
Join Mentoring Program!
If you’re a coach who wants to grow—not just check a box—this is for you.
Have you ever wondered why that “perfect” discovery call didn’t convert? Today’s episode covers sales, a topic that makes most coaches break out in a sweat. Most of us don’t know what to do with sales or how to approach selling to achieve success. I’m delighted to welcome today’s guest to share his wealth of knowledge and valuable insights. He teaches us how to shift from fear-based selling to service-based relationship building. Join us!
Jacob Hicks is a keynote speaker and coach with over a decade of experience transforming people’s lives and businesses. He has a special knack for identifying the elements that drive lasting success with systematic approaches that help build lasting engagement.
Show Highlights:
Resources:
Connect with Jacob Hicks: Website, Instagram, LinkedIn, and Facebook
Connect with Meg:
Explore past episodes and other resources at www.STaRcoachshow.com.
Explore the STaR Coach Community and see what’s available there for you!
Visit the STaR Coach Show YouTube Channel! Subscribe today! Join our live show taping on the 3rd Thursday of every month at 1 pm CT.
Mentioned in this episode:
Mentor Program
If you're working toward your ACC or PCC credential, or if it's time to recertify your ACC mentor, coaching isn't just a requirement on a checklist. It's one of the most transformative investments you can make in yourself and your coaching. I've taught or mentored over 2000 coaches, and I hear the same thing again and again. I came because I had to, and I am so glad that I did. Coaches tell me they walk away with renewed energy, deeper confidence and a community of peers who genuinely support each other. Here's what you need to know right now. Mentor coaching must span a minimum of three months, so the time to start is not when your credential is just about to expire. And if you complete your hours in 2026, you get ahead of the upcoming ICF changes, which means peace of mind along with skill development. My fall cohort is already filling up. Every group is capped at ten.
Join Mentoring Program!
If you’re a coach who wants to grow—not just check a box—this is for you.
What if you could strengthen your communication and change the way you ask questions by switching one small word? In today’s episode, you’ll discover how replacing “why” questions with “what” and “how” can revolutionize your coaching conversations. Host Meg Rentschler explores the neuroscience and psychology behind the questions we ask, revealing that “why” questions trigger defensive responses, while “what” and “how” can activate curiosity and exploratory thinking.
Show Highlights:
Resources:
Get your free resource, The Coaches’ Power Questions Cheat Sheet. Click here!
Explore past episodes and other resources at www.STaRcoachshow.com.
Explore the STaR Coach Community and see what’s available there for you!
Visit the STaR Coach Show YouTube Channel! Subscribe today! Join our live show taping on the 3rd Thursday of every month at 1 pm CT.
Mentioned in this episode:
Join Mentoring Program!
If you’re a coach who wants to grow—not just check a box—this is for you.
Mentor Program
If you're working toward your ACC or PCC credential, or if it's time to recertify your ACC mentor, coaching isn't just a requirement on a checklist. It's one of the most transformative investments you can make in yourself and your coaching. I've taught or mentored over 2000 coaches, and I hear the same thing again and again. I came because I had to, and I am so glad that I did. Coaches tell me they walk away with renewed energy, deeper confidence and a community of peers who genuinely support each other. Here's what you need to know right now. Mentor coaching must span a minimum of three months, so the time to start is not when your credential is just about to expire. And if you complete your hours in 2026, you get ahead of the upcoming ICF changes, which means peace of mind along with skill development. My fall cohort is already filling up. Every group is capped at ten.
Today’s episode could be life-changing as you discover the secret to success that may have been in front of you the whole time. You can rewire your autopilot setting that controls 95% of your daily thoughts and actions. Buckle up to learn how to be fully aware, conscious, and choice-driven about how you want to show up in life. Join us!
At age 50, John Mitchell wasn’t as successful as he thought he should be. To rectify that, he turned to Think and Grow Rich, the world’s most renowned success book, read by over 150 million people. The author, Napoleon Hill, says there is a secret to success, but he only gives us half the secret. Through his careful study, John uncovered the FULL SECRET and a 12-minute daily technique to apply it. The result was a 25-fold increase in his $200,000 income! John’s methodology, based on neuroscience, is an AI-driven algorithm that personalizes the success formula for each individual. John teaches his groundbreaking system at the University of Texas’ McCombs School of Business, one of the top five business schools in the country. He also serves as the mental coach for UT’s 18 head athletic coaches and many others around the country. John shares his powerful system in his book, The Missing Secret of the Legendary Book Think & Grow Rich.
Show Highlights:
Resources:
Connect with John Mitchell
Watch John’s 9-minute free video at www.themissingsecret.org!
Connect with Meg
ENROLLING NOW FOR THE FALL MENTOR PROGRAM beginning in September. Click here!
Explore past episodes and other resources at www.STaRcoachshow.com.
Explore the STaR Coach Community and see what’s available there for you!
Visit the STaR Coach Show YouTube Channel! Subscribe today! Join our live show taping on the 3rd Thursday of every month at 1 pm CT.
Mentioned in this episode:
Mentor Program
If you're working toward your ACC or PCC credential, or if it's time to recertify your ACC mentor, coaching isn't just a requirement on a checklist. It's one of the most transformative investments you can make in yourself and your coaching. I've taught or mentored over 2000 coaches, and I hear the same thing again and again. I came because I had to, and I am so glad that I did. Coaches tell me they walk away with renewed energy, deeper confidence and a community of peers who genuinely support each other. Here's what you need to know right now. Mentor coaching must span a minimum of three months, so the time to start is not when your credential is just about to expire. And if you complete your hours in 2026, you get ahead of the upcoming ICF changes, which means peace of mind along with skill development. My fall cohort is already filling up. Every group is capped at ten.
Join Mentoring Program!
If you’re a coach who wants to grow—not just check a box—this is for you.
It is critical that we, as coaches, strive for cultural awareness in our work. One of the most important aspects of coaching is the richness of our differences and perspectives, and often, the voices that are heard the least are those that can teach us the most—if we only listen. We are exploring this important topic in today’s episode.
Ingrid Hu Dahl is an author, speaker, and leadership coach. She has written, filmed, and directed two short films exploring identity, representation, and the mixed-race experience. Her advocacy for underrepresented voices and the importance of inclusive coaching are at the heart of her memoir, Sun Shining on Morning Snow, which focuses on leadership, coaching, and personal connection. Ingrid is a TEDx speaker and the founder of a coaching and consulting business for emerging leaders. Inspired by her mother’s passing, her work emphasized the need for coaches to create space for clients’ experiences, challenge biases, and promote curiosity in conversations while encouraging individuals to reclaim their power and live authentically. Certified by the International Coach Federation and the Center for Creative Leadership, Ingrid’s body of work is centered on connection, kindness, and inclusivity. She lives in Sausalito, CA, with her wife and their dog.
Show Highlights:
Resources:
Connect with Ingrid Hu Dahl: Website, Instagram, and Sun Shining on Morning Snow book
Connect with Meg:
ENROLLING NOW FOR THE FALL MENTOR PROGRAM beginning in September. Click here!
Explore past episodes and other resources at www.STaRcoachshow.com.
Explore the STaR Coach Community and see what’s available there for you!
Visit the STaR Coach Show YouTube Channel! Subscribe today! Join our live show taping on the 3rd Thursday of every month at 1 pm CT.
Mentioned in this episode:
Join Mentoring Program!
If you’re a coach who wants to grow—not just check a box—this is for you.
Mentor Program
If you're working toward your ACC or PCC credential, or if it's time to recertify your ACC mentor, coaching isn't just a requirement on a checklist. It's one of the most transformative investments you can make in yourself and your coaching. I've taught or mentored over 2000 coaches, and I hear the same thing again and again. I came because I had to, and I am so glad that I did. Coaches tell me they walk away with renewed energy, deeper confidence and a community of peers who genuinely support each other. Here's what you need to know right now. Mentor coaching must span a minimum of three months, so the time to start is not when your credential is just about to expire. And if you complete your hours in 2026, you get ahead of the upcoming ICF changes, which means peace of mind along with skill development. My fall cohort is already filling up. Every group is capped at ten.
You’ve experienced success, and you are the person that others come to for answers. The problem is that sometimes this very success becomes a trap, stopping us from dreaming new dreams and taking on new challenges. Today’s conversation dives deep into permission. What does it mean to give ourselves permission to be a novice again and to start small when we are used to thinking big? How can we permit ourselves to step into the unknown when we are already successful problem solvers? Today’s show will be incredibly valuable for you! Join us to be inspired to break free from whatever is holding you back from your next level of success.
Mitch Matthews is a success coach, speaker, and serial entrepreneur. Since 2015, Mitch has hosted the Dream Think Do, a podcast with the perfect title to sum up what he’s all about. He’s interviewed Olympic athletes, NY Times bestselling authors, and top business leaders, all while helping entrepreneurs and coaches dream bigger, think better, and do more. The podcast is rated #1 by the Huffington Post and is in the top 1% of all podcasts. As a speaker and elite success coach, Mitch has spent the last 20 years helping organizations like Nike, United Airlines, NASA, and Disney. His training program has helped thousands of life coaches from around the world build successful and profitable businesses they love. Most importantly, Mitch is a husband, dad, and lifelong learner living a highly caffeinated life with his family in Des Moines, Iowa.
Show Highlights:
Resources:
Connect with Mitch Matthews: Website, Dream Think Do podcast, and LinkedIn.
Discover 44 Proven Ways to Find Your First Life Coaching Clients (And Keep Them Coming) Guide
Faith & Focus: 11 Prayers for Building a Coaching Business You Love Guide
Connect with Meg:
ENROLLING NOW FOR FALL MENTOR PROGRAM beginning in September. Click here!
Explore past episodes and other resources at www.STaRcoachshow.com.
Explore the STaR Coach Community and see what’s available there for you!
Visit the STaR Coach Show YouTube Channel! Subscribe today! Join our live show taping on the 3rd Thursday of every month at 1 pm CT.
Mentioned in this episode:
Join Mentoring Program!
If you’re a coach who wants to grow—not just check a box—this is for you.
Mentor Program
If you're working toward your ACC or PCC credential, or if it's time to recertify your ACC mentor, coaching isn't just a requirement on a checklist. It's one of the most transformative investments you can make in yourself and your coaching. I've taught or mentored over 2000 coaches, and I hear the same thing again and again. I came because I had to, and I am so glad that I did. Coaches tell me they walk away with renewed energy, deeper confidence and a community of peers who genuinely support each other. Here's what you need to know right now. Mentor coaching must span a minimum of three months, so the time to start is not when your credential is just about to expire. And if you complete your hours in 2026, you get ahead of the upcoming ICF changes, which means peace of mind along with skill development. My fall cohort is already filling up. Every group is capped at ten.
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