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Frank Marini’s rise from the mailroom at Collette Vacations to CEO of Railbookers Group is a masterclass in travel industry leadership. Recorded live at ITB Berlin, this episode dives into how Frank has built a fully remote company with 350+ staff across six countries and driven an impressive 36% growth by 2025.

What sets Railbookers apart? A focus on crafting complete rail vacations with over 6,000 customizable itineraries across destinations like Switzerland, Italy, and Ireland. Blending transportation, accommodations, and experiences, their packages cater to discerning travelers, averaging 10.5-day trips at $6,000 per person. Bookings are split evenly between direct consumers and travel advisors.

Frank’s passion for innovation is clear in his approach to AI. Armed with MIT training, he’s rolled out an enterprise-wide AI strategy, giving every employee access to advanced tools and developing a proprietary system to enhance rail-related answers. This tech-savvy approach aligns with his commitment to exceptional customer service, as outlined in his new book, Staying on Track.

“Rail is the new river cruising,” Frank observes, signaling the rapid growth and luxury appeal of rail travel. Tune in for insights into this evolving industry and the future of rail adventures.

The #1 B2B Travel Podcast Globally. Over 100 Episodes. Listeners in 125 countries. New Episodes Every Weds. Season 5 In Progress.

https://www.traveltrendspodcast.com/