Steve has returned from Block 1 of the Icehouse Owner Manager Program with fresh clarity - and as promised, he’s letting us in on the secrets he’s discovered: growth, overwhelm, and the little decisions that change everything.

In this episode:

• Why courageous conversations beat procrastination (eat the ugliest frog first)
• Culture > strategy (and how the Reflections team built culture remotely)
• Staying close to partners and your team (what appreciation actually looks like)
• Building a Hamilton studio so epic guests come to us - and we get our time back
• A very honest moment about “knowing your numbers” (assets, liabilities, equity)

If you’re juggling family, cash flow, travel, and leadership - you’re not alone. This series documents the real learnings as they happen.

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