Today on the big show, things heat up as Chris gets passionate about the industry problem surrounding diagnostic fees and how they affect our customers. He mentions the LinkedIn post he made about the need to approach diagnostics from a different perspective, and the conversation lit a fuse with industry employees all over the country.

“It’s not just your job to ADVISE, it’s your job to tell the truth”, Chris continues as he discusses how problematic it is to assume how the customer is going to spend their money, which is proven in some of the comments on his post. Chris and Christian have a lot to say on this topic that they are clearly passionate about, so make sure you stick around! This, and much more on Service Drive Revolutiooooooooooon!