Ever wondered why some dealerships have record-breaking months while others, with the same tools and talent, can’t seem to sustain momentum?

In this solo episode of Keep The Change, Bart Nollenberger breaks down one of the most overlooked profit drivers in the car business: culture. Not the posters on the wall kind of culture, but the real stuff that shows up in how your people communicate, learn, and show up every single day.

A few weeks ago, Bart introduced us to the Cultural Impact Scorecard, a 360° assessment revealing what’s really going on inside a business. Today, he unpacks what those results actually mean—and why two key areas, communication and continuous learning, can quietly make or break your store’s performance.

You’ll hear Bart pull back the curtain on:

• What happens when leaders think they’re communicating but their teams disagree.
• Why training once a month doesn’t count as development (and what to do instead).
• The “3 Cs” that can instantly change how your team connects and collaborates.
• Real stories from dealerships that turned conflict into connection and profit.

If you’ve ever felt like your team knows what to do but just can’t seem to get aligned… this episode will hit home.

By the end, you’ll have a roadmap to build a culture that communicates, grows, and wins, without losing the people who make it possible.

So before you roll into another meeting or morning huddle, hit play.

This one might just change the way you lead.

Schedule your complimentary 15-minute strategy call: https://calendly.com/bartcoach/15min

Enjoying the show? Subscribe and leave a review on your favorite podcast players!

• Subscribe on Apple: https://podcasts.apple.com/us/podcast/keep-the-change/id1622521488
• Subscribe on Spotify: https://open.spotify.com/show/2xcQk7kNGNOnWuZ14aDkWC

Connect with Bart Nollenberger:

• LinkedIn: https://www.linkedin.com/in/bart-nollenberger-4949405a/
• Facebook: https://www.facebook.com/BartNollenbergerCoaching