Superhosts Down Under with Silvia and Ray

In this episode of "Superhost Down Under," we welcome Fei, the owner of Hazel Beach House, to share her journey from being an avid Airbnb guest to a successful host. Join us as we delve into the challenges and joys of managing a coastal property, the importance of community connections, and the art of creating a memorable guest experience. Whether you're a seasoned host or just starting out, Fei insights and stories offer valuable lessons on navigating the world of Airbnb. Tune in for an engaging conversation filled with practical tips and heartfelt moments.

Fei’s Property

https://www.airbnb.com/l/B77AJ7aE

@hazelbythesea

Connect with Us:

Follow us on Instagram: @superhostdownunder

Links to Ray and Silvia’s Properties:

Ray's Property

⁠⁠⁠⁠https://www.raymondyee.com.au/airbnb⁠⁠⁠⁠

Silvia’s Property – ⁠⁠⁠

⁠https://www.airbnb.com/slink/Kpse4K4X⁠⁠

In this episode of Superhost Down Under, we welcome Kim, a seasoned property management expert, to share her insights on managing Airbnb properties. From setting clear boundaries with guests to styling holiday homes, Kim offers invaluable advice for both new and experienced hosts. Tune in to learn how to navigate the challenges of property management and enhance your hosting experience.

Key Topics:

The importance of setting boundaries with guests Tips for styling and managing holiday homes Challenges in property management and how to overcome them The role of communication in successful hosting

Guest Information: Kim is a property management expert with over a decade of experience. She runs Central Coast Beach Breaks, a boutique property management company. Learn more about her services at Central Coast Beach Breaks and follow her on

Instagram @central_coast_beach_breaks

https://centralcoastbeachbreaks.com.au

Connect with Us:

Follow us on Instagram: @https://www.instagram.com/superhosts_down_under/

Links to Ray and Silvia’s Properties:

Ray's Property

⁠⁠⁠⁠https://www.raymondyee.com.au/airbnb⁠⁠⁠⁠

Silvia’s Property – ⁠⁠⁠

⁠https://www.airbnb.com/slink/Kpse4K4X⁠⁠Hashtags: #Airbnb #PropertyManagement #Superhost #CentralCoastBeachBreaks

In this episode of Superhosts Down Under, we sit down with Kath and Philippe, hosts of a peaceful, art-filled retreat nestled in the foothills of Queensland’s picturesque Granite Belt.

Originally from France, Philippe brings his passion for art and antique restoration, while Kath shares her love of gardening, sustainability, and thoughtful hosting. Together, they’ve created a welcoming space that blends nature, culture, and comfort—offering guests a restorative escape from the city.

They share their journey of moving from the city to the countryside, their approach to hosting longer stays, and how they navigate everything from shared spaces to choosing the right guests. This episode is rich with heart, humour, and practical insights into what it means to host with intention.

Kath & Philippe's Property: https://www.airbnb.com/l/8hdqCy8l

Links to Ray and Silvia’s Properties:

Ray's Property

⁠⁠⁠⁠https://www.raymondyee.com.au/airbnb⁠⁠⁠⁠

Silvia’s Property – ⁠⁠⁠

⁠https://www.airbnb.com/slink/Kpse4K4X⁠⁠

In this episode of Superhosts Down Under, we speak with Marg, a superhost based in Mount Barker, South Australia. Marg is a vibrant artist, retired mediator, and theatre performer who welcomes guests into her quirky, history-filled home—Fettlers Cottage.

Marg shares her unique approach to live-in hosting, how she manages two Airbnb rooms with one shared bathroom, and why transparency, empathy, and human connection are key to her hosting style. We also hear stories of traveling guests, sharing spaces, and how Airbnb has brought friendship and creative energy into her life.

Whether you’re a live-in host or thinking of listing your cottage-style home, this episode is packed with reflections, practical tips, and heartwarming stories that will inspire you to open your doors with confidence and creativity.

Links to Ray and Silvia’s Properties:Ray’s South Yarra Property –

In this episode of Airbnb Superhosts Down Under, Jenny Gill joins Ray and Silvia to share her journey of growing from a side hustle into a full-time short-term rental business. With nine years of hosting experience, Jenny now manages four Sydney-based properties, each attracting different types of guests—ranging from solo travellers to families.

Jenny discusses the challenges of guest behavior, from unexpected messes to party situations, and how she uses Airbnb’s AirCover to protect her property and time. She also shares heartwarming stories, like helping a couple from Canada coordinate a gender reveal at the Sydney Opera House. Jenny emphasizes the value of communication, personalization, and responsiveness in providing 5-star guest experiences.

We talk about:

• Guests leaving properties in poor condition—and how to handle it
• Using AirCover for extra cleaning and damage compensation
• How Jenny transitioned from hosting her own properties to co-hosting others
• Managing four different properties in the Sydney area
• Guest screening, check-in logistics, and responding quickly to complaints
• Heartwarming moments like helping guests with special celebrations
• The value of personalized service and co-hosting partnerships

Featured Guest:
Jenny Gill — Superhost and Co-host based in Sydney, managing properties in Rushcutters Bay, Potts Point, and Surry Hills.

Links to Ray and Silvia’s Properties:

Ray's Property

⁠⁠⁠⁠https://www.raymondyee.com.au/airbnb⁠⁠⁠⁠

Silvia’s Property – ⁠⁠⁠

⁠https://www.airbnb.com/slink/Kpse4K4X⁠⁠Support the Podcast:
Thanks to our ongoing supporters for making this show possible. If you're enjoying the content, don’t forget to rate, review, and share the podcast with your hosting community.

This week on Airbnb Superhosts Down Under, we welcome Catharine, a seasoned Airbnb guest, devoted mum of two, and a voice every host should hear. With more than a decade of travel experience using Airbnb, Catharine shares what truly matters for families when booking a stay—from the small comforts that make a space feel like home, to the subtle touches that turn first-timers into repeat guests.

🎙️ In this episode:

• ​What families prioritize when choosing Airbnbs over hotels
• ​The emotional impact of thoughtful amenities like toys, kids’ cutlery, and practical layouts
• ​How Catharine’s daughter chose a familiar Airbnb over a birthday party
• ​Why smart locks and check-in simplicity can shape a guest’s first impression
• ​Dealing with “too much charm” — when quirkiness affects function
• ​Balancing honest reviews with empathy: how guests really think

This episode offers a refreshing flip of the mic—putting the guest’s voice front and center to inspire better hosting.

Ray's Property

⁠⁠⁠⁠https://www.raymondyee.com.au/airbnb⁠⁠⁠⁠

Silvia’s Property – ⁠⁠⁠

⁠https://www.airbnb.com/slink/Kpse4K4X⁠⁠

📲 Connect with Us:

Instagram – @superhostsdownunder

🎁 Sponsor:

KeyNest – Get 50% off your first month with coupon code: superhostpodcast50Visit KeyNest

Publish Date: June 16
Podcast: Airbnb Superhosts Down Under with Ray & Silvia

This week, we sit down with Kelly Maree, a powerhouse Superhost from North Brisbane managing five thriving Airbnb listings with a sixth on the way. With over six years of experience and a transport business funding her portfolio, Kelly shares her hands-on strategies, personal lessons, and the grit it takes to build a hosting business that’s both personal and scalable.

🔗 Kelly’s Properties

• The Sanctuary – Acreage Retreat with Pool
• Bushland Family Home – Pet Friendly
• Suburban Comfort with Great Access
• Cozy & Convenient Family Stay
• Bright 3-Bedroom with a View

🎧 Highlights from the Episode

• Getting Started: How Kelly turned her former home into a booking magnet—within 24 hours.
• Growing the Portfolio: Learn how she selects and styles her listings for consistent success.
• Running Like a Pro: Systems, screening, tradies, and her powerful welcome/check-out routine.
• Business Insight: Financing through trusts, business income, and working with advisors.
• Guest & House Rules: Why she never auto-accepts, always screens, and emphasizes clarity.
• North Brisbane Tips: What makes her area ideal for guests—and why dogs are a huge market.
• Lessons Learned: “Screen everyone,” “Diversify,” “Stay sharp,” and “Don’t be afraid to scale.”

🌟 Featured Properties

Ray's Property

⁠⁠⁠⁠https://www.raymondyee.com.au/airbnb⁠⁠⁠⁠

Silvia’s Property – ⁠⁠⁠

⁠https://www.airbnb.com/slink/Kpse4K4X⁠⁠

📲 Connect with Us

Instagram – @superhostsdownunder

🎁 Sponsor

KeyNest – Get 50% off your first month with coupon code: superhostpodcast50
Visit KeyNest

In this episode of Airbnb Superhosts Down Under, hosts Ray and Silvia chat with Merrydith Callegari, a passionate host from Hobart, Tasmania. What started as a post-retirement hobby turned into a 9+ year hosting journey, full of color, connection, and community leadership.

🔗 Stay at Merrydith’s City Retreat
📸 Instagram: @city_retreat_airbnb

• Photo Reviews Surprise: Silvia shares a guest story that reveals how some Airbnb users from mainland China can include photos in reviews. Merrydith adds insight from her experience with Chinese guests and their travel habits.
• Transforming Her Home: Learn how Merrydith gradually renovated a teen retreat into a cozy, colorful Airbnb, complete with thoughtful amenities and an upgraded pool deck now featured in Airbnb’s “Amazing Pools” category.
• Inclusive Hosting: As a former Host Advisory Board member, Merrydith emphasizes the power of listing inclusivity—welcoming all guests regardless of background, and making that clear in her listing and photos.
• Local Tips & Warm Welcomes: From spontaneous dinners to driving guests to MONA, Merrydith goes beyond typical hosting, building deep connections and memorable stays.
• Advice for New Hosts: Be guest-focused, communicate well, prepare for issues, keep things personal—not perfect—and keep improving based on feedback.

• 🏡 Merrydith’s City Retreat (Hobart)
• 🏙️ South Yarra Property
• 🌿 Silvia’s Property
• 🧭 North Melbourne Property

📸 Instagram – Superhosts Down Under

KeyNest – Get 50% off your first month with code: superhostpodcast50
🔗 Visit KeyNest

Episode 33: Navigating Heritage Property Hosting with Matt Collins

In this episode of Airbnb Superhosts Down Under, hosts Ray and Silvia sit down with Matt Collins to dive into the unique world of hosting a heritage property. Matt shares his experience of converting a 19th-century church into a stunning Airbnb getaway, including challenges, rewards, and lessons learned along the way.

Key Highlights:

• Selling Airbnb Properties: Silvia discusses the logistics of selling an Airbnb, including handling bookings and cancellations. She shares a case where a host successfully canceled bookings after providing a signed sales contract to Airbnb.
• The Church Conversion: Matt talks about his passion for repurposed architecture and the fascinating journey of transforming a heritage-listed church into a charming guesthouse. From the stained-glass windows to the original slate roof, every detail honors the building's history.
• Managing Heritage Properties: The intricacies of managing a heritage-listed property are explored, from navigating council approvals to working with specialized restorers. Matt gives invaluable advice for those considering similar projects.
• Creating a Memorable Guest Experience: Learn how Matt’s property offers guests a mix of history, comfort, and unique amenities, from extensive kitchen supplies to record players in a vast sanctuary. Feedback from guests highlights the special atmosphere of staying in such a historical setting.
• Building a Guest Network: Discover how Matt manages the property remotely, relying on local help, technology like Ring doorbells, and property management software to streamline operations.
• Future Plans: Will Matt acquire more churches or continue with unique properties? He shares his vision for the future, including plans to expand his offerings.

Matt’s Advice for Hosts:

If you’re passionate about hosting, be prepared for the work, but also for the rewards. If you’re not, consider bringing on a co-host or property manager to help manage the workload.

Want to Stay at Matt’s Property?

Visit Haven on High for more details, or follow them on Instagram and Facebook. You can also book through Airbnb, Booking.com, and other platforms.

Connect with Us:

• Instagram – Superhosts Down Under

Featured Properties:

Ray's Property

⁠⁠⁠https://www.raymondyee.com.au/airbnb⁠⁠⁠

Silvia’s Property – ⁠

https://www.airbnb.com/slink/Kpse4K4X⁠

Sponsor:

KeyNest – Get 50% off your first month with coupon code: superhostpodcast50
Visit KeyNest

In this episode of Superhosts Down Under, we chat with Tania, a dedicated host from Rockdale, NSW, who turned to Airbnb hosting out of necessity—and discovered a passion for hospitality along the way.

Tania shares her experiences managing longer-term guests, including setting expectations, handling challenges like maintenance and cleanliness, and offering exceptional hospitality. She also reveals how thoughtful gestures lead to memorable stays and lasting friendships.

Listen in for practical insights on vetting guests, managing your property while working full-time, and how to provide a welcoming yet well-boundaried shared living experience.

https://www.airbnb.com/l/vJR6W4xx

• Instagram – Superhosts Down Under

• South Yarra Property – https://www.airbnb.com/slink/I2cCaaW5
• Silvia’s Property – https://www.airbnb.com/slink/Kpse4K4X
• North Melbourne Property – https://www.airbnb.com/l/KGfcunu3

KeyNest – Get 50% off your first month with coupon code: superhostpodcast50
Visit KeyNest