Systemize Your Success

🎙Steve explains Virtual Private Networks and how they can prevent you from getting banned on Facebook. They are apps or software on your browser that tricks the internet into thinking you are located somewhere you are not. The advantages of this, aside from keeping your location secret, are numerous.  

KEY TAKEAWAYS

💡VPNs encrypt all the data that you send from your device. This is an extra layer of security in countries where a standard level of security is unavailable.

💡Facebook detects your location and flags up a security alert if you try to log in from two countries at the same time or even within a close timeframe.

💡 When you need to delegate access to your Facebook to your staff, using a Virtual Private Network (VPN) will trick the social media platform into thinking that they're in the same location as you when they log in.

💡If your staff ever need to use an Internet café, a VPN is a security essential.

💡NordVPN and TunnelBear are two recommended apps that Steve uses.

BEST MOMENTS

2:15 - 💬 ‘You can get yourself inadvertently banned or locked out from Facebook whenever someone tries to log in from another country.’

2:59 - 💬 ‘The Virtual Private Network can add a layer of security. It could encrypt all of the information sent to and from someone's computer, and therefore, it stops people from being able to hack into your computer and maybe steal your passwords.’

7:31 - 💬 ‘Speed is the only negative side I can think of with using a Virtual Private Network because it throttles the speed of connecting to the internet..and therefore, we use them selectively.’

VALUABLE RESOURCES

Facebook Group: Facebook.com/SystemsAndOutsourcing/

Website: www.SystemizeYourSuccess.com

LinkedIn: LinkedIn.com/SystemsAndOutsourcing/

YouTube: YouTube.com/DrSteveDay

ABOUT THE HOST

Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.

Most business owners are overwhelmed because they don’t know how to create systems or get the right help.

Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.

🎙This episodes guest is Sebastian Schaffer, founder of Dofollow.io, a company helping Business to Business companies build links on the most desired publications in the world. They build links that not everyone can acquire and which pass through an editorial process to help create long-term measurable growth.  With a demonstrated history of working in the marketing and software development industry, Sebastian has developed strong business development professional skills in Link Building, Search Engine Optimization (SEO), Content Marketing, No-Code Tools, Managing Remote Teams and Digital Marketing.
Like Steve, Sebastian has a love for all things Automation and Remote Team Working and this facilitates a lively discussion on the actual fundamental reasons behind Systemization for the business owner and what it offers in terms of leadership, values, freedom, choice, improved mental health and, of course, happiness.   

KEY TAKEAWAYS
💡Through his early experience with startups Sebastian became skilled in systems, structuring and scaling a company which facilitated him becoming an entrepreneur.
💡Systemization allows for ‘optionality’ rather than ‘freedom.’ It allows you to have commitment but be able to change your focus, values and function as they alter naturally through life.
💡The awareness of mental health within your company that comes from self awareness is more accessible if you have time to broaden your interests using Systemization. It allows you to become a better, more supportive, focused leader.
💡It helps to be aware that not everyone appreciates a loose, expansive area of responsibility that can allow changes of interests. Some employees prefer a strict, prescribed structure that provides them with rigid boundaries and clear guidelines to work within. Bear this in mind when hiring people for specific positions.
💡Therapy for Mindset and Systems Coaching is priceless support for running a business. Find your support tool, be it Counselling, Coaching or Literature to help you. Self awareness is key. 
💡 Sometimes you just need somebody who knows about your business but is not invested in it to provide an external opinion on something you need advice over. Having a confidante who is also in business and can empathise with the situation can be incredibly useful and can be a valued alternative to paid for support.

BEST MOMENTS
02:29 - 💬 ‘I had very normal jobs, I grew up in a very normal family. No one was an entrepreneur, I didn’t sell lemonade when I was young. I worked the first 8 to 10 years in startups here in Germany and enjoyed it quite a bit.’ – Sebastian
6:34 - 💬 ‘One of the things I talk about is freeing yourself from the day to day grind and creating time and headspace in your business, and that’s why I’m a massive believer in systems and getting people to help you, and getting people over that mindset shift of ‘I’ve got to do this all myself’ and ‘no one can do this as good as me’.’ - Steve
10:28 - 💬 ‘Ultimately the internal systems will lead to, first of all, a stronger company culture but also just a happier life because you will become more aware of what you actually want to do.’ – Sebastian
19:13 - 💬 ‘The core stuff that goes on in your business day to day, the stuff that keeps it ticking over. It’s great if that gets improved, but actually it’s far worse if that gets broken in the process of trying to improve it. I think you need to systemize to a level that allows your business the freedom to give people freedom, so to speak.’ – Steve
31:01 - 💬 ‘I use the word therapy, first of all I think it’s highly stigmatised still, especially in Germany. The way I see it is just a gym for your mental health and the way you thing about yourself. We totally accept coaches and trainers, why don’t we do that for that most important muscle we use everyday, especially in business, our brain.’ – Sebastian
42:13 - 💬 ‘I met my co-founder through Facebook. He lives in Kansas City, I live in Berlin. We never met. We started the business because, for a year or so, we hung out on Facebook in a marketing group and just geeked out on stuff, and just helped each other with challenges. And that’s how we learnt that we can run a business together.’ -  Sebastian

GUEST RESOURCES
Website :
► https://dofollow.io/
LinkedIn :
► https://www.linkedin.com/in/sebastianschaeffer/
Twitter :
► https://twitter.com/sebschaeffer
VALUABLE RESOURCES
Facebook Group: Facebook.com/SystemsAndOutsourcing/
Website: www.SystemizeYourSuccess.com
LinkedIn: LinkedIn.com/SystemsAndOutsourcing/
YouTube: YouTube.com/DrSteveDay

ABOUT THE HOST
Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.
Most business owners are overwhelmed because they don’t know how to create systems or get the right help.
Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.

🎙 If you are in business, you will most likely have several apps you use for your daily operation. With the proliferation of functional business apps on the market, paying for all the ones you need for your staff can become complicated and expensive. Steve explains how to get the best out of your business apps to get all the features you need to make your operation run smoothly without ending up paying a fortune for individual licences for each staff member. 

KEY TAKEAWAYS 

💡 One of the main problems is understanding the difference between email versus logins.
💡Provide your staff with a free email address (Gmail, Hotmail etc.), which you can then use to set up all software accounts.
💡 Set up one customer contact email for your business, and you can share the login credentials via LastPass so that all your staff can communicate with customers as required. If necessary, you can also create an alias for each staff member.
💡You can also share the login credentials with your staff via LastPass for non-mission critical apps. This saves on multiple licences.
💡Use a 'super user' account for your purposes with an admin licence for operations delegation and one more licence for all your staff with access that are only limited to the tasks delegated to them. This protects you from possible malicious access in the future. 

BEST MOMENTS
3:44 - 💬 You can still give people access to the apps but not pay for them. And that’s simply by not using 'domain name' email addresses.’ 
11:57 - 💬 ‘Using LastPass, you can share access to multiple people but never share your login to any of your mission-critical apps because if somebody went rogue, it could be devastating to your business.’
16:04 - 💬 ‘Doing this and being clever and savvy about it will keep your cost down but give you a better functionality.’

VALUABLE RESOURCES
Facebook Group: Facebook.com/SystemsAndOutsourcing/
Website: www.SystemizeYourSuccess.com
LinkedIn: LinkedIn.com/SystemsAndOutsourcing/
YouTube: YouTube.com/DrSteveDay

ABOUT THE HOST
Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.
Most business owners are overwhelmed because they don’t know how to create systems or get the right help.
Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.

🎙Is time tracking the right thing to do with your staff? Regardless of whether they are remote or local, what approach should be taken, if at all? Should you be tracking clicks, time, shifts or projects? Steve has tried a number of approaches to this problem and this episode will share with you his experience and successful solutions.
KEY TAKEAWAYS 
💡Many feel that tracking a staff members time can result in a loss of trust and that the finished project and result is more important that counting hours worked. 
💡If someone has a mixed job which requires them to shift roles often or perhaps even daily, tracking their time is going to be difficult. Non repetitive workload can be difficult to quantify. Also, tracking time means more work for you and extra software costs on top of your systems.
💡However, if you have good staff that are efficient they will not mind being tracked as they will want you to be aware of the amount of work they produce over the time allotted. This will only be of concern for those that feel they are not reaching the standard you require. Evidence to identify these people is to great advantage.
💡What you measure you can improve. With the data gathered you will be able to identify work blocks, misunderstandings or too heavy a workload. This is a way you can identify time consuming tasks to possibly automate or streamline.
💡If you ask your staff to keep a task board with all their regular tasks on it and keep you informed of how long it takes, you will have a good idea of their capacity and and spare time they have for extra work or projects.
💡When someone is absent a good record of their tasks and how long they can potentially take is essential for redistributing their work.
💡New staff can be assessed much more quickly with expected task times available to measure their progress.
💡You can install software to take screenshots of your employees working so you can keep track, or with sites like Upwork, actual key strokes can be recorded. Apps like Toggle and Harvest allow a clock in, clock out type arrangement. Asana, for instance, allows you to link directly to tasks and adds it into the staff's timesheets.
💡You could use a spreadsheet arrangement on which people log their tasks, start and finish, and then they can add notes on any problems they encountered. Most apps do not include a simple method for this and for troubleshooting this is a helpful factor. 
BEST MOMENTS
1:56 - 💬 ‘There is a belief about not tracking people's time because you don’t want to lose a lot of trust.’
8.04 - 💬 ‘Our staff all have task boards and on their task boards is all their recurring work, whether its daily work, weekly, monthly or periodic. We ask them to, every month, have a look at the time it took them to complete all their tasks over the past month.’
12:32 - 💬 ‘You just get more feeling that you’re getting value from your team when you track what people do and you see the amount of work that they produce it makes me think I’ve got an awesome team.’
17:42 - 💬 ‘If you go through and present it in that way then you’re going to get so much buy in compared to if you just say ‘I’m going to start tracking your time’ because they’re going to think that you don’t actually trust them.’
19:30 - 💬 ‘You’ve got to be prepared to understand what they do and talk about it. It can create a lot of work. You could say to somebody; ‘What on earth have you done today, you’ve got no activity monitored yet you’ve charged me for six hours work?’ That can put huge amounts of distrust into that scenario.’
23:54 - 💬‘If you do do this I believe you will have improved systems. You will have better ability to give feedback to your staff. You will be able to increase the efficiency of their work, their productivity. You will be able to actually congratulate them and reward them for working hard.’
VALUABLE RESOURCES
Facebook Group: Facebook.com/SystemsAndOutsourcing/
Website: www.SystemizeYourSuccess.com
LinkedIn: LinkedIn.com/SystemsAndOutsourcing/
YouTube: YouTube.com/DrSteveDay
ABOUT THE HOST
Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.
Most business owners are overwhelmed because they don’t know how to create systems or get the right help.
Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.

🎙 Following on from the last episode in which Steve informed you how to create a bonded, united remote team that cares about each other and your company’s values with a simple meeting hack, in this episode, he will share the actual meeting itself. With this behind-the-scenes episode, you can see the evidence of how applying simple changes to your weekly meeting can improve communication, relationships and function of your team while ensuring all are pulling towards the same shared goal. 
KEY TAKEAWAYS
💡 This episode was recorded live and is the actual meeting that changed the dynamic of Steve’s team and improved their relationship with each other.
💡 The meeting started with a review of company values. Then, Steve asked his team to share any instances where they believed anyone, including themselves, displayed any of their company values.
💡Sharing their thoughts about how their team members displayed their company values allows them to focus on their teamwork and express gratitude for the support shown towards each other.  
BEST MOMENTS
0:50 - 💬 ‘This was one of those moments in my business career that I will remember forever. It showed me that it is not only possible but can be absolutely nailed. You can grow a team remotely and a team that cares about each other, wants to help, wants to collaborate and work better together.’ – Steve
5:51 - 💬 ‘And kudos to you, Steve, for allowing us the freedom and the space to find our feet when you were not here. You weren’t a helicopter boss and weren’t looking over our shoulders.’ - VA
09:27- 💬 ‘You’ve just got to accept that the learning process is about making hundreds, if not thousands of mistakes.’ – Steve 
09:35- 💬 ‘They're not mistakes. They're just things we tried that didn’t work.’ – Steve 
VALUABLE RESOURCES
Facebook Group: Facebook.com/SystemsAndOutsourcing/
Website: www.SystemizeYourSuccess.com
LinkedIn: LinkedIn.com/SystemsAndOutsourcing/
YouTube: YouTube.com/DrSteveDay
ABOUT THE HOST
Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.
Most business owners are overwhelmed because they don’t know how to create systems or get the right help.
Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.

🎙In this episode, Steve explains how to dramatically increase your morale, teamwork and collaboration amongst your staff, even if you never actually meet each other, other than virtually.
This simple hack will ensure that you are all focused on the common goal you work towards as a business and thus increase your productivity and profits.  
KEY TAKEAWAYS 
💡A daily meeting can increase communication on ongoing tasks and updating but offers no time or opportunity for social interactions that can cause closeness within the team.
💡Steve has introduced a new plan for his company's weekly meeting to look at the company's mission and the company values so that people can refresh in their minds what it is that binds the group together, the shared values and goals.
💡People are then asked to share occurrences that they have experienced that exemplify and demonstrate the company values. This shows appreciation and a shared positive experience.
💡If your staff display your values, that will lead to your business being more successful and profitable.
BEST MOMENTS
1:10 - 💬 ‘It was just remarkable. It was such an incredible experience that I wanted to dedicate a whole episode to this and share why that meeting was so important to me.’
6:56 - 💬 ‘Now the emphasis of our company meeting is looking at our company's mission and reading it out.’
10:38 - 💬 ‘It became the most positive uplifting experience where, as the business owner, I got to hear what other people thought of each other in the business positively.’
18:43 - 💬 ‘The fact that you are sharing positive things about how people are behaving will reinforce those behaviours, and they will do more of them.’
VALUABLE RESOURCES
Facebook Group: Facebook.com/SystemsAndOutsourcing/
Website: www.SystemizeYourSuccess.com
LinkedIn: LinkedIn.com/SystemsAndOutsourcing/
YouTube: YouTube.com/DrSteveDay
ABOUT THE HOST
Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.
Most business owners are overwhelmed because they don’t know how to create systems or get the right help.
Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.

🎙 When a staff member is not doing their job properly, how do we fix the problem without undermining trust in the team and pointing fingers while achieving the desired result of the work being completed in the way you intend? Steve takes an in-depth look at this common problem and explains his company's steps to rectify the situation.
KEY TAKEAWAYS 
💡 You need to standardise procedures across your business so the expectations of your clients are met consistently. One way to address staff you feel are not doing their job right is to document the process by creating an Operations Manual.
💡Blame and ask yourself first, what could I have done to prevent this scenario from occurring? How could the system have been improved to create a higher probability of correctly completing the task?
💡If you can identify the expert in your team to do a specific task, have them create the system so everybody in your team can emulate their behaviour.
💡To complete a comprehensive Operations Manual, use the DIDACT system. It denotes everything an OM has to contain to delegate effectively. DIDACT stands for Description, Inputs, Deliverables, Access, Checks, and Time.
💡Make sure when you describe the task, indicate why it is being done and the consequences for the success or failure of the task. Clarifying the importance of the task will motivate your staff to prioritise it correctly.
💡When specifying a deliverable, try to pick one that demonstrates that the staff member has completed the task successfully.
💡Specify the things that need to be checked to avoid mistakes and ensure the task is done successfully. A checklist can make standardisation more explicit.
💡Increase your staff's ownership by making them responsible for flagging future problems when doing the task.
💡Hold a monthly meeting for your team to share any problems or processes they feel need improving to create a cycle of constant improvement.
BEST MOMENTS 
1:57 - 💬 ‘You need to understand that you must standardise how stuff is done across every team member so that your client's expectations are consistently met.’
4:49 - 💬 ‘Instead of pointing the finger at the person, think about "what else they could have had in their arsenal of tools?", "what guidance could they have had?" or "how could the system be improved?" to mean that there was a higher chance of this being done right.’
28:10 - 💬 You've decided that your business will be run in a standardised and systemised way. Still, if your team isn't on board with that and refuses to adhere to your created guidelines, they are a rogue in your business and a liability.’
VALUABLE RESOURCES
Facebook Group: Facebook.com/SystemsAndOutsourcing/
Website: www.SystemizeYourSuccess.com
LinkedIn: LinkedIn.com/SystemsAndOutsourcing/
YouTube: YouTube.com/DrSteveDay
ABOUT THE HOST
Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.
Most business owners are overwhelmed because they don’t know how to create systems or get the right help.
Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.

🎙 Steve explains three mistakes he made when he started outsourcing and how they cost him dearly in money, time and opportunities. Listen in as he explains how to avoid these pitfalls, from expensive staff to costly software.

KEY TAKEAWAYS

💡 Never assume that it is quicker and easier to complete tasks yourself. As a business owner, your time is incredibly valuable, and you are your business’ best employee.
💡 Delegate your low-value tasks to people in your organisation, and dedicate your time to high-earning critical tasks which require your expertise.
💡Be careful not to pay too much to delegate your tasks, especially at a startup phase when every penny counts.
💡Lower the bar to entry in a way that you’re not lowering the quality and efficiency of the work that’s being done, so you do not need to hire an expensive professional. Do this by creating operations systems that train new staff and maintain the standards.
💡Do not overcomplicate your operations and systems. Be sure not to spend on expensive apps and software that you don’t need.
💡Minimise your requirement for extra staff by thoroughly studying your systems and only spending on apps essential to your operation.

BEST MOMENTS

1:10 - 💬 ‘You have to understand that your time is valuable, you are your business’s best employee and every minute you waste doing the wrong things is time you could have spent doing the right things to make your business a flying success.’
3:36 - 💬 ‘Paying someone to do your lower value, entry-level work will make you money.’
5:32 - 💬 ‘What if there’s a way that you can increase the efficiency, increase the quality, increase the speed but keep the costs the same or even reduce them?’
12:15 - 💬 ‘I decided I was going to focus on how to get my work done to a high standard consistently without my involvement and without using any unnecessary app. And literally, overnight, we went from losing thousands of pounds each month in the business to having a profitable business.’
13:02 - 💬 ‘We cut down my staff from 14 at the time to 4 just because of this big move of simplification, getting rid of the noise, getting rid of the complicated apps and expensive apps.’

VALUABLE RESOURCES

Facebook Group:
Facebook.com/SystemsAndOutsourcing

Website:
www.SystemizeYourSuccess.com

LinkedIn:
LinkedIn.com/SystemsAndOutsourcing

Instagram:
Instagram.com/SystemsAndOutsourcing

YouTube:
YouTube.com/DrSteveDay

ABOUT THE HOST

Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.
Most business owners are overwhelmed because they don’t know how to create systems or get the right help.
Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.

🎙 Do you live in fear of key staff leaving the organisation or feel you cannot promote the best people due to the void they will leave in the main volume of your core work? It could be that the business you created to give you the lifestyle you truly deserve may actually be keeping you trapped. In this episode, Steve will explain how to get more out of your existing team and find and promote the best employees to amplify the great work being done.

KEY TAKEAWAYS

💡 Like an orchestra tied together by sheet music and a conductor, your business functions on your organisation’s systems and guidance. With these working in harmony, you all can produce your best work.
💡 Look for the best people or the best characteristics of your people within your organisation to document their jobs and functions. You are effectively getting them to write the music for your orchestra.

💡 Create a standard on which you can rely to deliver a consistent outcome, regardless of which staff member is dealing with, whether for a client, any task or even with communication. Always have your best practices documented.
💡 Before promoting someone, ensure they can delegate their jobs effectively to others without you having to train them. You can then replicate the systems that have been efficient and leave them in place, leaving no work void.

💡 If you have a small staff and are just starting with documentation, keep it simple. Documentation, video capture and task management apps are a good start. Record, pass on systems, and keep track of them.

BEST MOMENTS

04:12 - 💬 ‘Most small businesses are actually being used like an orchestra without any music whatsoever. So what we need to do is to figure out how actually to change that.’
05:10 - 💬 ‘Yes, you want to get somewhere new, you want to progress further and quicker and faster and all the rest of it. But we’ve got a baseline; that is your business right now.’
08:35 - 💬 ‘You may find people to document and create systems for everything, and they do. You realise these key people are absolutely amazing at what they do. They just get it. You then go and promote them to the systems lead or the systems architect.’
12:27 - 💬 ‘If you get stuck into the improvement stage too early, then you waste all your time on improving one process, at the cost of everything else not being systemised.’

VALUABLE RESOURCES

Facebook Group: Facebook.com/SystemsAndOutsourcing/
Website: www.SystemizeYourSuccess.com
LinkedIn: LinkedIn.com/SystemsAndOutsourcing/
YouTube: YouTube.com/DrSteveDay

ABOUT THE HOST

Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.
Most business owners are overwhelmed because they don’t know how to create systems or get the right help.
Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.

🎙 Steve has spent well over £100,000 on courses, training and books and has been running his courses for over six years. During all that time, he has learnt a few lessons, which he will share with you in this episode. Set up this systemised approach to getting the most out of the money spent on courses, books and coaching programs.  
KEY TAKEAWAYS 

💡 Being able to make the most out of courses, coaching and training require a mindset shift. You have to realise that it does not mean that you have to implement the changes in your business.

💡 Training is often seen as a cost when it should be perceived as an investment. If you source the right motivated staff at the outset, that investment is a permanent asset to your team member.

💡 Business is too broad and too wide for you to have knowledge and skill at everything. You cannot implement all your learning personally. Pass the resources to your team and let them implement the knowledge in your business.

💡 It is almost impossible to condense a whole learning volume to a two-hour meeting. You need to provide context and background and allow them to access the material. Explain your vision clearly to support its implementation. Explain the context and reason behind given tasks.

💡 Keep records of links to resources, materials, videos and articles your staff use while learning, so you then have a record of reapplying when the learning needs to be repeated or refreshed.

💡 If you want your staff to train up, remove work from them, so they have time to prioritise and complete the course of learning.

💡 Split the learning into smaller sections that still offer value when individually completed so that if the course gets interrupted, you still have gained from those individual parts. Check-in with your staff at the end of each section to keep on top of any problems or changes with a debrief.

💡 Implement the course outcomes as you go through and set up relevant KPIs to monitor the value of these systems to your business. It would be best if you had lead indicators to assure the implementation of the system and lag indicators to prove the value and quality of the new system.

💡 Your newly trained expert should now be in a position at the end of learning and implementation to delegate this work effectively using their documentation and operation manuals.

💡 Always get lifetime access to the course and its materials to maximise your investment. The ability to return to access training for new staff is essential. Try to get online training courses with coaching and support.

💡 Don't skip the course onboarding because they can assure you that you are getting the maximum benefit from the learning. Choose courses with exams and quizzes so you can track your people's progress. 
BEST MOMENTS 

3:33 - 💬 'I learnt what makes a great course to invest in and the key things you need to be looking for to ensure you get the results.'

5:40 - 💬 'You can spot the keen, motivated, intelligent, eager-to-learn staff and then train them. If you do that, it is not a cost; it's an investment.'

7:35 - 💬 'You fear that because you are investing money into people, they will leave your company and go elsewhere. The fact is that's true; they might.

16:31 - 💬 'You expect people to not make mistakes along the way. But when you do it, you procrastinate, mess up, and try again. But you accept that because it's you. You always need to expect some things to take double or even more to achieve the results you're hoping to.'

18:26 - 💬 'Your role is to support the person on the implementation. It's about giving them the vision you hope this will achieve for your business.'

29:57 - 💬 'You have to put it on a pedestal that this task is the highest priority for five hours a week…when they realise how serious you are, they'll do it.' 

34:59 - 💬 'Doing the course content itself benefits the person doing it. Implementing the course content is benefitting you as a business.'

50:34 - 💬 'If you go into a course, then expect that they've taken all of their knowledge and broken it down into bite-size chunks, hopefully in a logical and useful order, to be able to get you to the result your looking for as quickly as possible, without getting overwhelmed.'
VALUABLE RESOURCES

Facebook Group: Facebook.com/SystemsAndOutsourcing/

Website: www.SystemizeYourSuccess.com

LinkedIn: LinkedIn.com/SystemsAndOutsourcing/

YouTube: YouTube.com/DrSteveDay

ABOUT THE HOST

Steve used to be a slave to his business, but when he moved to Sweden in 2015, he was forced to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.

Most business owners are overwhelmed because they don’t know how to create systems or get the right help.

Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.