Systemize Your Success
Download on the App Store

Systemize Your Success episodes

  • SYS 065: You Don’t Legally Own Your Virtual Assistants Work

    Did you know you don’t own any of your Virtual Assistants intellectual property that they create for you? Steve gives you the method for transferring ownership to you when receiving your team members work. 

     

    KEY TAKEAWAYS 

    • If you are a creative, whether that be graphical design, technical design, speech, music, art or prose of any kind, you own the copyright, by default, of any of your work.
    • If you do not have, as an employer, an agreed employment contract in place as is often the case with VA’s, the rights of ownership of the work handed to you does not automatically revert to you.
    • Have all of your new staff sign a short document called an Assignment of Intellectual Property Rights. You can get this document for free listed on the link under Valuable Resources.
    • You can use a digital signing service if you are completing this over distance and need to avoid meeting the person or the inefficiency of snail mail. 

     

    BEST MOMENTS 

    ‘This specific topic is so simple to fix and so important for you and your business.’

    ‘That means any work that they create for you, while working for you is theirs. They have the rights to it even though you pay them to create it.’

    ‘Once you’ve got that document you simply send that over to your new staff and say “hey, can you put your name and sign this.” Put the date they started working for you and you can backdate this as well, by the way.’

    ‘Even if your logo becomes a home brand and everyone knows it the person who designed that logo is the one that actually owns it and they could actually ask you to stop using it.’

     

    VALUABLE RESOURCES

    Intellectual Property Assignment Document ; http://seedsummit.org/intellectual-property-assignment/

    Facebook Group: https://www.facebook.com/SystemsAndOutsourcing/ 

    Website: https://systemsandoutsourcing.com/welcome-1 

    YouTube: https://www.youtube.com/c/drsteveday   

    The RIGHT Assistants For Your Business by Dr Steve Day  http://bit.ly/sys-10

     

    ABOUT THE HOST

    Steve used to be a slave to his business but when he moved to Sweden in 2015, he was forced to change the way he worked. He switched to running his businesses remotely and after totally nailing this concept he decided to spend his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.

    Most business owners are overwhelmed because they don't know how to create systems or get the right help.

    Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. 

    10 min
  • SYS 064: Outsourcing - What, Why, and How

    In this episode Steve details how you can improve or get started on your outsourcing while avoiding common pitfalls, myths and mistakes that can plague your efforts. What should you outsource, why does it need outsourcing and how can you go about doing it? He uses the example of social media to clarify what is required when outsourcing your everyday tasks.

     

    KEY TAKEAWAYS 

    • You don’t have to completely hand over a task for outsourcing. You can slowly build up your outsourcing with the help of a general assistant or existing team, task by task.
    • Rather than produce layers of social media content, time is better spent producing one quality piece and promoting that to its fullest extent. One piece of content can be used in various forms to produce more different kinds. 
    • Make sure your time is utilised at its highest value to your tasks. Outsource everything else and then you will be giving your best to your best tasks, utilising your skills to the most efficient extent.

     

    BEST MOMENTS 

    ‘Because I believed I had to get it all done, all outsourced in order to make it effective, I never really got anywhere.’

    Rather than me thinking “ok, how can I do more?” I just decided to say “ok, how do I do less myself but keep the same amount going out?”’

    ‘You create one piece of content, or that maybe a collection of pieces of content all around one subject so you only have to think about it once and plan it once. I’m recording a video but I’m also recording an audio here and I’ve also made some notes and we are going to make some posts in the near future.’ 

    ‘In our first year we hit almost 10,000 downloads in 61 different countries and I’m pretty proud of that.’

     

    VALUABLE RESOURCES

    Facebook Group: https://www.facebook.com/SystemsAndOutsourcing/ 

    Website: https://systemsandoutsourcing.com/welcome-1 

    YouTube: https://www.youtube.com/c/drsteveday   

    The RIGHT Assistants For Your Business by Dr Steve Day  http://bit.ly/sys-10

     

    ABOUT THE HOST

    Steve used to be a slave to his business but when he moved to Sweden in 2015, he was forced to change the way he worked. He switched to running his businesses remotely and after totally nailing this concept he decided to spend his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.

    Most business owners are overwhelmed because they don't know how to create systems or get the right help.

    Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. 

    17 min
  • SYS 063: Simple Trick To Save 40 Hours A Year

    Steve reveals a quick trick for you to save one working week a year for the rest of your working life! Utilise this simple advice to free yourself up for more fruitful or fun tasks. 

     

    KEY TAKEAWAYS 

    • Next time you come to a task and think “it will only take a few minutes, I should do it myself” consider this. It may appear that the time taken delegating that task seems like a waste of time, but over the year, those “few minutes” add up. 
    • Change your mindset to think of the task over the long term, add up those tasks over a year for instance, and delegating will suddenly begin to make more sense. 
    • Record yourself completing the task. This is an easy and quick way of producing a tutorial to pass to your staff. In this way the task can be passed from staff member to staff member with no intervention from you. 

     

    BEST MOMENTS 

    ‘There will be something else tomorrow that will take you ten minutes and something else the next day that will take you ten minutes. A lot of those will be something that repeats over the course of a week, or a month, or a year.’

    ‘If your on a computer you can use an app like screencast-o-matic and record your screen of yourself actually doing the work.’

    ‘Your time must be more valuable as a business owner than 3,4,5 dollars per hour.’

     

    VALUABLE RESOURCES

    Facebook Group: https://www.facebook.com/SystemsAndOutsourcing/ 

    Website: https://systemsandoutsourcing.com/welcome-1 

    YouTube: https://www.youtube.com/c/drsteveday   

    The RIGHT Assistants For Your Business by Dr Steve Day  http://bit.ly/sys-10

    ABOUT THE HOST

    Steve used to be a slave to his business but when he moved to Sweden in 2015, he was forced to change the way he worked. He switched to running his businesses remotely and after totally nailing this concept he decided to spend his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.

    Most business owners are overwhelmed because they don't know how to create systems or get the right help.

    Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. 

    8 min
  • SYS 062: Your Staff Will Love This Monthly Meeting

    A ‘Task Board Review’ is a monthly meeting Steve has with his staff which allows everybody to get on target and make sure they are focusing on the right task at the right time. Listen to how Steve holds his meetings to see how this could benefit your organization.  

    KEY TAKEAWAYS 

    • Steve has a regular one to one with each of his staff he manages. In this meeting the tasks undertaken are discussed to pinpoint which jobs on their task board need prioritising. 
    • Lost or under prioritised tasks can be rescued in this manner and the staff members focus can be standardised with others through Steve’s overview of the whole business. 
    • With monthly comprehensive meetings such as the ‘Task Board Review’ the staff can be offered a degree of autonomy with minimum intervention yet still be kept on an even keel, heading in the same direction as the rest of the business. 

    BEST MOMENTS 

    ‘Doing this is one of the best things I do for the teams productivity, motivation and for getting people to work independently but all heading in the same direction.’ 

    ‘So these meetings, we call them ‘Task Board Review Meetings’ are really, really essential part of being able to delegate work out and to let people get on with stuff, to have a bit of autonomy, a bit of independence, but not just letting it continue indefinitely so you end up getting resentful..’

    ‘So now she’s walked away from that meeting feeling calm, feeling ready to actually crack on and knowing exactly what is the highest priority thing for the company that she should be working on.’ 

    7 min
  • SYS 061: Productivity Hack : Organize For Sharing Not Searching

    Organizing your files and folders for easy access is essential for time saving and ease of operation. Steve has some advice on how to not disappear into a cloud of data chaos and increase your productivity by rethinking and modernizing the way you store your files.

     

    KEY TAKEAWAYS 

     

    • Grouping can be cumbersome due to the ambiguity of classing files by specific criteria. Labelling things to make them easy to find by file name has been superseded by advanced search tools like google.
    • Think in terms of a role based organisation which involves giving the right access to files and passwords relevant to their work. Department managers will need complete access to files, videos, apps and all data relevant to their role. 
    • This results in only a small number of parent folders within your organisation per department with subfolders divided by permitted access depending on sub-roles within said departments. 
    • Prefix your files with a standardised department based label. You can then search within files with that department prefix for relevant keywords.

     

    BEST MOMENTS 

     

    ‘This is something that I struggled with for many years. I tried loads of different variations of ideas that I read about. Should it be done by department? Should we be doing it by role? How granular should you go? How many different folders should you have?’

     

    ‘How do I delegate stuff easily? Ultimately that’s what your business should be about.’

     

    ‘Stop trying to organize things for the finding of it and instead think how can I organize it so its easy for me to share. That’s really the big take home from this’

     

    VALUABLE RESOURCES

    Facebook Group: https://www.facebook.com/SystemsAndOutsourcing/ 

    Website: https://systemsandoutsourcing.com/welcome-1 

    YouTube: https://www.youtube.com/c/drsteveday   

    The RIGHT Assistants For Your Business by Dr Steve Day  http://bit.ly/sys-10

     

    ABOUT THE HOST

    Steve used to be a slave to his business but when he moved to Sweden in 2015, he was forced to change the way he worked. He switched to running his businesses remotely and after totally nailing this concept he decided to spend his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.

    Most business owners are overwhelmed because they don't know how to create systems or get the right help.

    Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.

     

    11 min
  • SYS 060: Know it, Want it, Hate it!

    🎙 Steve describes a technique where you create a chart of everything you do in your business and find out if your employees want to do it, learn about it, or just simply hate it. This will increase the rapport you have with your team and increase their productivity. 



    KEY TAKEAWAYS 

    💡 Create a spreadsheet and list all the activities that go on in your business in one column on the left hand side.

    💡 In the next columns place ‘Do You Want It?’ and ‘Do you know it?’ You can detail that further by denoting ‘Do you know it well?’ and ‘Do you want it?’, ’ Are you ok with it?’ or ’Do you hate it?’’

    💡 This will make sure you get most out of your existing team by finding out where their skills already are, giving the team an opportunity to express the roles they don’t enjoy fulfilling, showing that you care about them and what makes their role better and increasing your likelihood of retaining well motivated, skilled and happy personnel. 



    BEST MOMENTS 

    💬 ‘What you want to do is find the activities in our business that our existing team, or our new team as they are coming in, what they actually already know something about or what the areas are they would like to learn about.’

    💬 ‘You may find and may be surprised that the person you hired to maybe be an admin person happens to have an interest in graphic design and has spent the last four years in graphic design college.’

    💬 ‘Finding new people, training them up, that is a massive drain on resources for any company, and expense both in time and the cost of actually hiring somebody as well.’



    VALUABLE RESOURCES

    Facebook Group: https://www.facebook.com/SystemsAndOutsourcing/ 

    Website: https://systemsandoutsourcing.com/welcome-1 

    YouTube: https://www.youtube.com/c/drsteveday   

    The RIGHT Assistants For Your Business by Dr Steve Day: http://bit.ly/sys-10



    ABOUT THE HOST

    Steve used to be a slave to his business but when he moved to Sweden in 2015, he was forced to change the way he worked. He switched to running his businesses remotely and after totally nailing this concept he decided to spend his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.

     

    Most business owners are overwhelmed because they don't know how to create systems or get the right help.

     

    Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.

    9 min
  • SYS 059: Don’t Automate Your Business!

    Automation tools, used correctly, can revolutionize parts of your business, streamline your operation, reduce errors and save costs in terms of time and wages. However, used inappropriately or incorrectly they can be a substantial drain on your time and resources. Steve is here to denote correct application of these tools to help you avoid the pitfalls.

     

    KEY TAKEAWAYS 

     

    • Apps such as Zapier or Integromat are web based app that allow two or more different apps to talk to each other. For instance, someone submitting a form into your system could trigger a range of actions in different apps, such as informing a staff member, disseminating the data into your database, sending marketing emails or creating a time slot in your calendar. 
    • They do take a long time to set up, however, and need maintenance regularly and are not error free. If you have high frequency repeated tasks in your operation such as repeated purchases or high volume communications they are invaluable.  
    • Only look to automate processes and tasks that are already tried and tested. Once something is automated it cannot be improved so any intrinsic error present in the process will be repeated ad infinitum until you intervene.
    • Make sure you are not replicating something in an automation tool that can be easily actioned elsewhere. You may spend time setting up an automation that can manually be completed once a month in five minutes. 
    • These apps require a fair amount of IT knowledge and skill to get the most out of them, but are accessible immediately to new users. If you want comprehensive usage, you will need to be, or source someone tech savvy. Bear in mind, with complicated automations, your specialist staff member could leave the company and you have no information on how the automation works. Zapier has good training backup, so train internally and then get your trained staff to document their automations. 

     

     

    BEST MOMENTS 

     

    ‘Anything that’s prone to human error or time consuming, like moving files around or creating documents or templates, all that sort of thing. Anything that’s really repetitive and doesn’t require a brain to think of subjective things, just following a very strict process, that’s the sort of stuff that is really good.’

    ‘I had a client the other day and we were speaking about setting up a Zapier. The idea was simple. Every time somebody booked into accommodation he would pull that data from the website and put it into a spreadsheet so he could than total up revenue for all his properties and split it out by property etc.’

    ‘That is the problem with setting up automation, it’s set and forget, out of sight out of mind, you’ve got to keep that forefront of your mind.‘

    ‘Sometimes automation is just because you can, it doesn’t mean you should. Sense check before you start to automate.’ 

     

    VALUABLE RESOURCES

    Facebook Group: https://www.facebook.com/SystemsAndOutsourcing/ 

    Website: https://systemsandoutsourcing.com/welcome-1 

    YouTube: https://www.youtube.com/c/drsteveday   

    The RIGHT Assistants For Your Business by Dr Steve Day  http://bit.ly/sys-10

     

    ABOUT THE HOST

    Steve used to be a slave to his business but when he moved to Sweden in 2015, he was forced to change the way he worked. He switched to running his businesses remotely and after totally nailing this concept he decided to spend his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.

    Most business owners are overwhelmed because they don't know how to create systems or get the right help.

    Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.



    21 min
  • SYS 058: Eliminate ‘E-mail Tag’ And Supercharge Your Scheduling

    In this episode Steve is going to teach you how to avoid the annoying back and forth chaos that is scheduling a meeting with a busy client or employee. By using calendar scheduling apps you can eliminate the often time consuming e-mail cat-and-mouse game of allotting time and automate and simplify your appointment calendar.  

     

    KEY TAKEAWAYS 

     

    • Using these apps you can book calls and meetings of different types, charge clients at point of booking, set up group meetings and classes and manage subscriptions. 
    • The apps Steve has used are Calendly and Acuity and are quite similar and simple in operation. You can try these out for free for literally hours of time saved.
    • You can sync your app with multiple calendars, so appointments booked over various calendars for different tasks, be them personal or business, are all cross referenced making it impossible for you to double book yourself. 
    • They provide the ability for people to reschedule or cancel their appointment without having to contact you. The app will remove that appointment for you and free up that time slot for more scheduled tasks or meetings. 
    • You can set up appointment reminders that not only act as memory joggers but can also inform and educate the client about your company or the nature of the upcoming meeting. Appointments can also be automated to start other tasks such as follow up emails or passing on a purchasing client to the next appropriate contact point. 
    • You can use these apps to make yourself look busy. By clicking a few settings, the app will remove a reasonable looking amount of calendars appointment slots while still offering the client a reasonable variety of dates and times to book.
    • You can integrate apps so, for instance, schedule zoom meetings and include the zoom link in the communication with the client. 
    • When choosing which app to use, make sure to look at all your requirements, for example, its compatibility and integration with your current CRM or if it improves on the abilities of the calendar your CRM already provides. 

     

    BEST MOMENTS 

     

    ‘I’ll also explain how to pick the right apps for your business because there are a few options out there, and I’ll hopefully guide you on some principles you can use when deciding which one to go for.’

    ‘It’s like having a personal secretary who is doing all your scheduling for you on your calendar without you having to worry about it or without paying a secretary to do it.’

    ‘If they cancel, you can even set it up so it will automatically send them an email saying ‘hey, you canceled your appointment, would you like to rebook? Here’s the link to rebook.’ Or just to follow up the way your business wants to follow up people who cancel.’

    ‘I always feel a bit dubious when I book in with a coach or want to speak to a sales guy about a product or service, and literally they’ve got every single appointment available for the next three weeks.’

    ‘For our podcast guests, we book people into our podcast by simply sending them a link. On that link there’s a form and it captures things like their bio, their social images, any links to things they want to promote on the podcast, and also asks them a bunch of questions about what they want to talk about. It takes all the work away from me.’ 

     

    VALUABLE RESOURCES

    Facebook Group: https://www.facebook.com/SystemsAndOutsourcing/ 

    Website: https://systemsandoutsourcing.com/welcome-1 

    YouTube: https://www.youtube.com/c/drsteveday   

    The RIGHT Assistants For Your Business by Dr Steve Day  http://bit.ly/sys-10

     

    ABOUT THE HOST

    Steve used to be a slave to his business but when he moved to Sweden in 2015, he was forced to change the way he worked. He switched to running his businesses remotely and after totally nailing this concept he decided to spend his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.

    Most business owners are overwhelmed because they don't know how to create systems or get the right help.

    Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money. 



    26 min
  • SYS 057: Who Runs The World? Interview with Kevin Brittain

    Steve interviews Kevin Brittain, successful entrepreneur, marathon runner and philanthropist, who is running barefoot around the world! While doing this he fits in being a husband and father and holds two Guinness World Records for ‘Fastest Marathon Runner Dressed As a Ninja’. Currently vlogging his round-the-world virtual journey of 40,075 km he is also raising money for needy children as he goes. Steve gets to the bottom of how Kevin believes running is the ultimate stress busting tool for the modern businessman and entrepreneur and how none of it would be possible if he hadn’t systemized his success.

     

    KEY TAKEAWAYS 

     

    • Kevin and Steve met on one of Steve’s first ever courses for systems and outsourcing and this resulted in him being able to utilise Steve’s methods to step away from his property business through systemization.
    • Kevin has been raising money for children’s charities since he was 11 and lost a friend to myeloma and witnessed the suffering it caused to his friends and family
    • When using running to raise money, sponsorship often drops off after the first few challenges, so Kevin found he had to always go bigger and better. It is how he came up with the idea of running around the world and vlogging his experience at the same time. 
    • He created the brand Runpreuner and a charity to raise one million pounds for Great Ormond Street Hospital, Children and Cancer UK, BBC children in Need, Operation Orphan, Internet Watch Foundation, Phab Kids and Long Covid Kids.
    • Running has reduced Kevin’s stress immensely and he believes it can do the same for you. You can join his RED challenge where you run or walk at least a mile every day for either 30, 90, or 365 days. If you want to donate go to ; 
    • ► https://challenge.runpreneur.co/



    BEST MOMENTS 

     

    ‘I was a bigger landlord back then, I had 96 houses at the time and around 250 tenants and I built this up from scratch. I had a team of people in place but for all of the glamour that the property industry had, it was anything but glamorous. It was getting involved with maintenance, getting involved with tenant management. I was doing 60 to 80 hour weeks’ – Kevin

    ‘It was such an incredible life changing experience for you as you said but for me it was one of the reasons, you are one of the reasons why I decided to go all in on this and make this my mission in life.’ – Steve

    ‘I thought ‘how would I fundraise?’ and I used running because it was something most people fundraise for and its quite an easy way to fundraise because it’s putting yourselves through some incredibly hard challenges.’ – Kevin

    ‘I’m going to set a crazy challenge. I’m going to try and run, on consecutive days, whilst vlogging a distance of one lap round the world. I thought that would be the ultimate ultra marathon.’ – Kevin

    ‘Ive been running since my mid twenties and I think that the times that I don’t, massively affects me. Whatever reason it kicks in, work, stress, whatever, you can slip out of that habit whether your habit is running or walking or cycling or just going outdoors and being with your kids, having that mental release is so important.’ - Steve  

     

    GUEST RESOURCES

    To donate and find out about Kevins round the world challenge ;

    ► https://challenge.runpreneur.co/

    The Runpreneur YouTube channel ;

    ► http://tiny.cc/yt-kevinbrittain/

    ► https://www.youtube.com/channel/UCKvcFYC2y4FAeTDS20_JXFw

    Keep up with the story through Kevins Instagram ;

    ► https://www.instagram.com/runpreneur/

     

    ABOUT THE GUEST

    Kevin is a proud husband and father, owner of multiple businesses, and a 2 x Guinness World Record holder for the ‘Fastest Marathon Runner Dressed As a Ninja’ and a part of ‘Most users to run a remote marathon in 24 hours.

     Kevin is run-vlogging (run whilst vlogging) barefoot style, a minimum of 5 kilometers per day on consecutive days until he reaches the distance of one lap around the world - a whopping total of 40,075 km.

    Kevin's passion for helping children started when he was 11 years old. He has taken part in various running events to fundraise for children. Raising around £17,000 so far. His true passion is to help vulnerable children on an even bigger scale, using his entrepreneurial platforms to raise awareness and funds for these amazing causes. The target is to raise a huge total of ONE MILLION POUNDS for the six children’s charities.

     

    VALUABLE RESOURCES

    Facebook Group: https://www.facebook.com/SystemsAndOutsourcing/ 

    Website: https://systemsandoutsourcing.com/welcome-1 

    YouTube: https://www.youtube.com/c/drsteveday   

    The RIGHT Assistants For Your Business by Dr Steve Day  http://bit.ly/sys-10

     

    ABOUT THE HOST

    Steve used to be a slave to his business but when he moved to Sweden in 2015, he was forced to change the way he worked. He switched to running his businesses remotely and after totally nailing this concept he decided to spend his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.

    Most business owners are overwhelmed because they don't know how to create systems or get the right help.

    Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.



    31 min
  • SYS 056: Why You Need A Comms Assistant In Your Life

    This episode is all about the Comms Assistant (CA) position. What is a CA? Why do you need one in your life? When should you be considering hiring one? Steve advises a CA to be sourced early on and he details exactly why a CA is an essential member of your team.

     

    KEY TAKEAWAYS 

     

    • A Comms Assistant is a gatekeeper between you and any incoming information be it e-mail, social media messaging like Instagram or Facebook, instant messaging like WhatsApp and SMS, or even voicemail or old fashioned post.  
    • There is only a small percentage of this flow of information that urgently needs attention or action by you. Your CA will filter all of the data and make sure you only receive all that which is pertinent .
    • Your CA will ensure your clients and other messages receive a reply in a timely fashion, setting a reasonable expectation for an action on their request. 
    • As the role expands and the CA becomes familiar with your systems and organisation, they can then assign tasks appearing via communications to the appropriate member of your team. A task management app can be utilised  and your CA can input all those actionable communications to assign them to the correct staff in the correct timeframe.
    • Set up rules for all the different types of communications and within a few weeks your CA will be fully able to circumnavigate you with unnecessary messaging.

     

    BEST MOMENTS 

     

    ‘Have somebody, a gatekeeper, between you and all of that noise.’

    ‘The main role that I see the person having, especially in the early days, is that they literally get rid of all the rubbish that comes in.’

    ‘Every problem that comes in to your inbox that you look at will take your attention away from the thing that you should be doing that day.’

    ‘We do this by bringing those messages into our task management app. We have a systemized method for doing this. We know how they are assigned priorities, who they’re assigned to, if there’s any actions that need to be done before we pass things over and then making sure those are chased up, and then the person is replied to in an appropriate time frame.’

     

    VALUABLE RESOURCES

    Facebook Group: https://www.facebook.com/SystemsAndOutsourcing/ 

    Website: https://systemsandoutsourcing.com/welcome-1 

    YouTube: https://www.youtube.com/c/drsteveday   

    The RIGHT Assistants For Your Business by Dr Steve Day  http://bit.ly/sys-10

     

    ABOUT THE HOST

    Steve used to be a slave to his business but when he moved to Sweden in 2015, he was forced to change the way he worked. He switched to running his businesses remotely and after totally nailing this concept he decided to spend his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.

    Most business owners are overwhelmed because they don't know how to create systems or get the right help.

    Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.



    11 min

About Systemize Your Success

From the publisher's feed

Reclaim your time, reduce stress, and create more impact.

More shows like Systemize Your Success

The Property Podcast by Rob Bence and Rob Dix from The Property Hub

The Property Podcast

61 Listeners

Founders by David Senra

Founders

2,202 Listeners

DarrenDaily On-Demand by Darren Hardy LLC

DarrenDaily On-Demand

1,732 Listeners

WealthTalk - money, wealth and personal finance. by Kevin Whelan and Christian Rodwell

WealthTalk - money, wealth and personal finance.

4 Listeners

The Blueprint Podcast by Daniel Hill

The Blueprint Podcast

3 Listeners