Ratchet+Wrench Radio

Tale of Two Shops: The Great Turnaround of 2025


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In this episode, Mike Bennett takes us on a deep dive into the auto repair industry's remarkable 2025 journey—from the challenging spring months when consumer confidence plummeted to the record-breaking summer that has shops back on track for projected growth.

This episode explores the economic forces shaping the industry, from tariff impacts to electricity cost surges, and reveals the strategies successful shops are using to build stronger customer relationships while navigating financial uncertainty.

Mike shares valuable insights on how the aging vehicle fleet is creating massive opportunities, with nearly 250 million vehicles over four years old representing the industry's primary market. The conversation covers innovative financing solutions, supply chain strategies, and the critical importance of adapting presentation techniques to serve customers across different economic segments.

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Ratchet+Wrench RadioBy Ratchet+Wrench

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