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In this episode of Mondays Down Under, hosts Lee Salisbury, Shane Melrose, and Nick take listeners behind the scenes of awards season, conference travel, industry recognition, and the importance of networking within the swimming pool industry. From award ceremonies across Australia to upcoming conferences and trade shows, the conversation explores how professional development, industry engagement, and relationship building continue to shape successful pool businesses. 

Episode Highlights

Awards Season Across Australia and New Zealand

Lee shares her experience attending both the ACT and New South Wales industry awards ceremonies, celebrating outstanding achievements from pool builders, technicians, retailers, and service professionals. The hosts discuss the significance of industry recognition and the challenges many professionals face when considering self-nomination for awards. 

The Challenge of Self-Nomination

The discussion explores why many highly qualified professionals hesitate to put themselves forward for awards, despite being deserving candidates. The hosts examine potential alternatives, including peer nominations, and discuss ways industry organizations might encourage greater participation from technicians, retailers, and service professionals. 

What Really Happens Behind the Judging Process

Lee offers insight into the award judging process, explaining how applications are reviewed, scored, and evaluated by multiple judges. The conversation highlights the extensive effort that goes into ensuring fairness and recognizing excellence across a wide range of industry categories. 

Recognizing Excellence in the Pool Industry

Several award winners and finalists are recognized throughout the episode, including discussions about the qualities that separate outstanding businesses and professionals from the rest of the field. The hosts emphasize the importance of technical expertise, customer service, mentorship, and industry leadership. 

The Value of Industry Conferences

The conversation shifts to conference season, with discussions about supplier conferences, trade events, educational opportunities, and networking experiences. The hosts share stories from conferences held in destinations including New Zealand, Fiji, Vietnam, Thailand, Israel, and beyond. 

Why Networking Matters

Beyond product training and education, the hosts explain how conferences create opportunities to build relationships, exchange ideas, learn from peers, and develop lifelong friendships within the industry. These connections often prove just as valuable as the formal educational sessions themselves. 

Looking Ahead to Splash

With the upcoming Splash Trade Show approaching, the hosts preview educational sessions, industry forums, awards presentations, networking events, and opportunities for listeners to connect with the Talking Pools team in person. 

Winter Recharge Before Summer Returns

As the southern hemisphere enters winter, the discussion concludes with a reminder about the importance of rest, recovery, and preparing for the next busy season. The hosts encourage business owners and staff alike to use the quieter months to recharge and invest in professional development. 

Key Takeaways

•  Industry awards recognize far more than popularity—they reward professionalism, technical expertise, and dedication. 
•  Many deserving professionals never enter awards due to reluctance around self-promotion. 
•  Conferences provide education, networking, and valuable business-building opportunities. 
•  Strong industry relationships often lead to better business outcomes and lifelong professional connections. 
•  The quieter winter months offer an important opportunity to recharge before the demands of the next season arrive. 

Connect With Talking Pools

Have a topic suggestion or question for the Talking Pools Podcast Network? Reach out at [email protected] and the team will direct your question to the most appropriate host. 

#TalkingPools #MondaysDownUnder #PoolIndustry #SwimmingPoolProfessionals #PoolTechnician #PoolBuilder #PoolRetail #Splash2026 #SPASA #PoolIndustryAwards #PoolBusiness #SwimmingPools #PoolPodcast #IndustryNetworking #ProfessionalDevelopment

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¿Burbujas de Aire en la Piscina? Cómo Encontrar una Fuga en el Lado de Succión

En este episodio, Rudy explica paso a paso cómo diagnosticar uno de los problemas más comunes en los sistemas de circulación de piscinas: las burbujas de aire que regresan constantemente a través de las boquillas de retorno. A través de ejemplos prácticos y técnicas sencillas de inspección, aprenderás a diferenciar entre una fuga en el lado de succión y una fuga en el lado de presión, así como los puntos más comunes donde suelen ocurrir estos problemas. 

Temas Principales

Cómo identificar una fuga en el lado de succión

Las burbujas de aire continuas que aparecen en los retornos mientras la bomba está funcionando suelen indicar que el sistema está aspirando aire en algún punto entre la bomba y la piscina. Rudy explica por qué este síntoma es una de las señales más claras de una fuga en el lado de succión. 

Diferencia entre fugas de succión y fugas de presión

No todas las fugas se comportan igual. El episodio analiza cómo una fuga en el lado de presión normalmente pierde agua mientras la bomba funciona y puede introducir aire cuando el sistema se apaga, mientras que una fuga de succión suele aspirar aire continuamente durante la operación. 

Las primeras verificaciones que debes realizar

Antes de pensar en reparaciones complejas, se revisan los elementos más sencillos:

•  Nivel de agua de la piscina. 
•  Posibles vórtices en el skimmer. 
•  Cestas obstruidas. 
•  Válvulas parcialmente cerradas. 
•  Restricciones de flujo que puedan provocar cavitación. 

Inspección de la tapa de la bomba y la junta tórica

Las tapas transparentes pueden desarrollar pequeñas grietas difíciles de detectar. También se explica cómo inspeccionar correctamente la junta tórica, cuándo reemplazarla y por qué es importante utilizar únicamente lubricantes a base de silicona o teflón. 

El sello mecánico de la bomba

Rudy describe el funcionamiento del sello mecánico y explica por qué es el único punto del sistema que puede simultáneamente aspirar aire y perder agua. También ofrece consejos prácticos para identificar un sello defectuoso mediante una inspección visual rápida. 

Revisión de tapones de drenaje y carcasa de la bomba

El episodio cubre la inspección de tapones de drenaje, juntas y posibles grietas en la carcasa de la bomba que podrían permitir la entrada de aire al sistema. 

Uso de crema de afeitar para localizar fugas

Una técnica sencilla pero efectiva: aplicar crema de afeitar alrededor de uniones y conexiones para observar si se forma un embudo o depresión que indique la entrada de aire. 

Cuándo llamar a un especialista en detección de fugas

Cuando todas las inspecciones visibles han sido descartadas y la sospecha apunta a una línea subterránea, Rudy explica por qué es momento de contactar a un profesional especializado en detección de fugas. 

Lo Que Aprenderás

•  Cómo diferenciar una fuga de succión de una fuga de presión. 
•  Qué componentes inspeccionar primero. 
•  Cómo detectar problemas en juntas tóricas y tapas de bombas. 
•  Cómo identificar un sello mecánico defectuoso. 
•  Técnicas sencillas para localizar entradas de aire. 
•  Cuándo una fuga requiere intervención profesional. 

Frase Clave del Episodio

"Las burbujas de aire constantes en los retornos no son normales. El sistema te está diciendo exactamente dónde comenzar a buscar."

Escucha Más

Para más capacitación técnica sobre hidráulica, filtración, química del agua y diagnóstico de problemas en piscinas, sigue el podcast Talking Pools Podcast y mantente al día con nuevos episodios cada semana.

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This week on Floc-It Friday, Rudy Stankowitz takes aim at one of the most misunderstood concepts in pool chemistry: pH drift. If you've ever been told that pH "just goes up," Rudy has news for you. Water doesn't drift. Chemistry doesn't shrug. And carbon dioxide may be controlling your pool far more than you've been taught. 

Before diving into chemistry, Rudy opens with a satirical pool industry news segment covering algae in Washington's Reflecting Pool, Leslie's recent financial improvements, private equity acquisitions, above-ground pool recalls, and the growing obsession with smart pool equipment. 

Topics Covered

Breaking News from the Pool World

A tongue-in-cheek look at:

•  Algae growth in the Reflecting Pool near the National Mall 
•  "Operation Green Freedom" and a fictional crop-duster copper sulfate deployment 
•  Leslie's reporting improved sales and customer activity 
•  Ongoing consolidation of pool service companies through private equity acquisitions 
•  Above-ground pool recalls making national headlines 
•  The industry's growing fascination with app-connected heat pumps and automation 

Why "pH Drift" Is a Bad Explanation

Rudy challenges one of the industry's most common phrases.

Water does not mysteriously "drift."

When pH changes, chemistry is causing it.

This episode explains why saying pH drift is often an observation rather than an explanation and why understanding the underlying chemistry matters. 

The Pool Is Breathing

One of the most important concepts discussed:

Your swimming pool is continuously exchanging gases with the atmosphere.

Topics include:

•  Gas exchange at the air-water interface 
•  Chemical equilibrium 
•  Carbon dioxide movement 
•  Why pools are dynamic systems rather than static containers of water 
•  How atmospheric chemistry influences water chemistry every second of every day 

Carbon Dioxide: The Hidden Driver of pH Rise

Most pool professionals focus on chlorine, alkalinity, calcium hardness, and acid additions.

Rudy explains why carbon dioxide deserves far more attention.

Learn about:

•  Carbon dioxide dissolution 
•  Carbonic acid formation 
•  The carbonate buffering system 
•  Why carbon dioxide leaving the water causes pH to rise 
•  The relationship between carbon dioxide, bicarbonate, and carbonate chemistry 

Eric Knight's Brilliant Cyanurate-Alkalinity Explanation

Referencing the June 3rd episode of Rule Your Pool, Rudy revisits Eric Knight's explanation of why cyanurate alkalinity is treated differently depending on the calculation being performed.

Discussion includes:

•  Why cyanurate contributes to total alkalinity 
•  How muriatic acid protonates cyanurate ions 
•  The difference between cyanurate ions and cyanuric acid 
•  Why total alkalinity and carbonate alkalinity are not interchangeable 
•  When to use carbonate alkalinity for LSI calculations 
•  Why total alkalinity is still used for acid demand calculations 

Does pH Still Matter When CYA Is Present?

A detailed review of:

•  The FC/CYA relationship 
•  Hypochlorous acid concentration 
•  The effects of pH on sanitizer strength 
•  Why maintaining the proper chlorine-to-CYA ratio matters 
•  Pathogen kill times at different pH levels 
•  Giardia and leptospira examples demonstrating how pH can still influence disinfection performance 

Total Alkalinity Is Not a Chemical

One of the central lessons of the episode:

Total alkalinity is a measurement, not a substance.

Topics include:

•  Buffering capacity 
•  Acid neutralizing capacity 
•  Carbonate and bicarbonate systems 
•  Why alkalinity gets blamed for everything 
•  The difference between cause and effect in water chemistry 

Le Chatelier's Principle and Pool Chemistry

Rudy breaks down one of chemistry's most important concepts into practical pool language.

Learn:

•  What happens when equilibrium is disturbed 
•  How the carbonate system responds to carbon dioxide loss 
•  Why hydrogen ion concentration changes 
•  The actual mechanism behind rising pH 

Why Waterfalls, Spas, Bubblers, and Deck Jets Raise pH

If your backyard resembles a miniature Bellagio, this section is for you.

Topics include:

•  Aeration and turbulence 
•  Increased gas exchange 
•  Carbon dioxide stripping 
•  Why decorative water features often accelerate pH rise 
•  Understanding the relationship between aeration and water balance 

Salt Systems and pH Rise

A common misconception is addressed:

Salt systems do not create pH.

Instead, they create conditions that accelerate carbon dioxide loss.

Discussion includes:

•  Hydrogen gas production 
•  Increased turbulence 
•  Gas transfer dynamics 
•  Why salt pools often experience persistent pH rise 

Acid and Aeration: The Ultimate Demonstration

Rudy explains why the classic acid-and-aeration method for lowering total alkalinity proves that carbon dioxide—not alkalinity—is driving pH rise.

A practical chemistry lesson every service technician should understand. 

Key Takeaways

•  pH does not mysteriously drift. 
•  Carbon dioxide is often the real driver of pH rise. 
•  Total alkalinity is a measurement, not a chemical. 
•  Aeration accelerates carbon dioxide loss. 
•  Salt systems indirectly contribute to rising pH by increasing gas exchange. 
•  Understanding equilibrium makes pool chemistry easier to predict. 
•  Once you understand carbon dioxide, many long-standing pool chemistry mysteries disappear.

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In this Thursday edition of Talking Pools, hosts Steve Sherwood and Wayne Ivusich dive into the realities of running a successful pool service company. From referral programs and pricing challenges to difficult customer interactions and the importance of building relationships with manufacturer representatives, this episode offers practical business advice for pool professionals. The conversation also includes an insurance-focused discussion on the growing topic of natural swimming pools and the unique risks they present. 

Topics Covered

Why Referrals Are Still the Best Marketing Tool

Steve explains why customer referrals continue to be one of the most effective ways to grow a pool service business. Rather than chasing online reviews or discount programs, he discusses building trust with existing clients and rewarding long-term customer relationships. 

The Reality of Pool Service Pricing

Not all pool companies charge the same rates. Steve shares a real-world example of a prospective client comparing prices and why competing solely on price often creates problems. The discussion highlights the importance of communicating value, professionalism, reliability, and service quality. 

Managing Difficult Customer Expectations

From emergency requests to customers demanding specific service times, the hosts discuss how setting boundaries and maintaining clear expectations protects both the customer and the service company. They explain why not every client is the right fit for every business. 

Commercial vs Residential Pool Customers

Why are commercial clients often easier to work with than residential customers? Steve shares his perspective on dealing with engineering departments, facility managers, and property owners versus individual homeowners with highly specific expectations. 

Insurance Interlude with Pat Granon

Can Natural Swimming Pools Be Insured?

Pat Granon from the California Pool Association joins the show to discuss insurance considerations surrounding natural swimming pools. The conversation explores whether natural pools are classified as pools for insurance purposes and what coverage options may be necessary for companies servicing them. 

Additional Risks of Natural Pools

The discussion examines concerns involving:

•  Communicable disease exposure 
•  Pollution liability 
•  Professional liability risks 
•  Biological filtration systems 
•  Potential legal exposure from waterborne illnesses 

Pat explains why standard general liability coverage may not always be enough and discusses additional policy options that service companies should consider when working with natural swimming pools. 

Is a Natural Pool Really a Pool?

The hosts debate where natural pools fit within the industry and whether maintaining biology instead of traditional water chemistry creates a fundamentally different risk profile for operators and service providers. 

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In this episode of the Talking Pools Podcast, host Natalie Hood sits down with Mike Collins, President of Tenjam, to uncover the often-overlooked realities of in-pool furniture. While most homeowners shop based on appearance and price, Mike explains why comfort, engineering, maintenance requirements, water depth compatibility, and long-term performance matter far more once the furniture is actually sitting in the pool. 

From ergonomics and furniture design to pool covers, vinyl liners, fiberglass pools, and maintenance concerns, this episode challenges many of the assumptions surrounding today's popular tanning ledges and sun shelves. 

Topics Covered in This Episode

Why Two Pool Loungers That Look Identical Can Perform Completely Differently

Mike explains how ergonomics, contouring, lumbar support, water management systems, and manufacturing quality dramatically impact comfort and usability. What looks great in a photo may become uncomfortable or frustrating after only a few uses. 

The Hidden Problem with Water-Filled Furniture

Many in-pool furniture designs rely on trapped water for weight and stability. Mike discusses how some loungers can weigh more than 160 to 260 pounds when filled, creating challenges for homeowners, pool service professionals, and anyone using automatic pool covers. 

Pool Covers and Furniture: Friend or Foe?

The conversation explores why many service professionals dislike heavy in-pool furniture and how furniture design can determine whether opening and closing an automatic cover becomes a simple task or a major inconvenience. 

Does Heavy Furniture Really Mean Better Furniture?

One of the industry's biggest misconceptions is that heavier furniture automatically equals greater stability. Mike explains the science of buoyancy, water displacement, and how thoughtful engineering can create stable furniture without excessive weight. 

Comfort Matters More Than Most People Realize

Not all in-pool furniture is designed with actual human comfort in mind. The discussion examines common design flaws and how proper ergonomics can dramatically improve the user experience for adults, children, and multi-generational families. 

The Maintenance Nobody Talks About

Furniture left in pools year-round faces constant exposure to UV light, calcium scaling, scum lines, algae growth, and other environmental challenges. Mike explains what homeowners should know before purchasing furniture and why drainage design matters. 

Vinyl Liner and Fiberglass Pool Considerations

Many pool owners have heard that luxury in-pool furniture isn't compatible with vinyl liner or fiberglass pools. Mike separates fact from fiction and discusses how furniture weight, movement, and construction can affect pool surfaces over time. 

Why Water Depth Should Be Part of Every Furniture Conversation

One of the most overlooked aspects of pool design is matching furniture to tanning ledge depth. The episode explores how different water depths create completely different user experiences and why builders should discuss furniture plans with homeowners before construction begins. 

Pool Furniture Is More Than Decoration

Today's in-pool furniture is no longer simply a visual accessory. The right furniture can influence how homeowners use their pools, interact with guests, enjoy tanning ledges, and maximize their outdoor living spaces. 

Key Takeaways

•  Comfort should be evaluated, not assumed. 
•  Furniture weight does not automatically equal quality. 
•  Pool covers and furniture compatibility matter. 
•  Maintenance requirements vary significantly between brands. 
•  Vinyl liner and fiberglass pools require careful furniture selection. 
•  Water depth should influence furniture decisions before a pool is built. 
•  Proper engineering often matters more than appearance alone. 
•  The cheapest option may become the most expensive over time. 

Memorable Quote

"What looks similar online can perform very differently once it's in the water, and understanding the engineering behind the product can make all the difference in long-term satisfaction." 

Connect with the Guest

Learn more about Mike Collins and TenJam's innovative approach to in-pool furniture design, ergonomics, and outdoor living solutions by visiting their website and social media channels. 

Revdup Apparel
a custom apparel company built for the pool industry. Founded by pool professionals

The Grit Game
The Grit Game, is not just playing the game, we’re changing it. 500+ years industry experience,

Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

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In this episode of the Talking Pools Podcast, hosts Lee Salisbury, Shane Sneddon, and Nick discuss one of the most challenging and often frustrating aspects of pool service: leak detection. From simple dye tests and bucket tests to advanced acoustic listening devices, pressure testing, and underground leak locating equipment, the team shares real-world experiences, troubleshooting techniques, and lessons learned from years in the field. 

Topics Covered

Why Leak Detection Is a Specialized Skill

Leak detection often goes far beyond finding a wet spot in the yard. The hosts discuss how locating leaks requires patience, methodical troubleshooting, experience, and sometimes specialized equipment that represents a significant investment for a service company. 

Common Leak Sources Every Technician Should Check First

Before investing in advanced equipment, technicians can often identify many leaks through basic inspection and process-of-elimination techniques, including:

•  Multiport valve waste lines 
•  Hydrostatic relief valves 
•  Skimmer box cracks 
•  Skimmer faceplates and gaskets 
•  Return fittings 
•  Suction-side plumbing 
•  Equipment pad leaks 
•  Pump lid cracks and air leaks 

The hosts explain why many leaks can be found without expensive equipment when a systematic approach is used. 

Dye Testing: Every Technician's Best Friend

One of the most effective and affordable leak detection tools remains simple dye testing. The discussion covers:

•  How dye reveals water movement 
•  Why water table levels can affect results 
•  Choosing the right dye color for different pool finishes 
•  Common mistakes when performing dye tests 
•  Creative field solutions using syringes, plasticine, and simple tools 

The team also discusses fluorescent dyes and situations where standard dye colors become difficult to see. 

When the Water Table Changes Everything

Heavy rainfall and high groundwater can completely change leak detection results. Shane shares examples where visible holes in vinyl liners showed no water loss because surrounding groundwater pressure equalized the leak. Understanding groundwater conditions is critical when diagnosing suspected leaks. 

Vinyl Pool Leak Challenges

The hosts discuss:

•  Large vinyl liner tears 
•  Aging liner failures 
•  Temporary patching methods 
•  When repairs are no longer practical 
•  Recognizing when liner replacement is the only realistic solution 

Real-world examples illustrate why some repairs become recurring service calls if underlying liner deterioration is ignored. 

Fiberglass Pool Failures and Structural Issues

Several unusual fiberglass pool failures are discussed, including:

•  Pool walls collapsing due to improper backfill 
•  Hydrostatic valve failures 
•  Pools lifting out of the ground despite being full of water 
•  Drainage design failures around pool shells 

These stories highlight why understanding soil conditions and groundwater management is just as important as understanding plumbing. 

Advanced Leak Detection Equipment

Shane explains the equipment used by professional leak detection companies, including:

•  Acoustic microphones 
•  Pipe microphones 
•  Pressure testing systems 
•  Underground listening devices 
•  Sonar and sound-based locating systems 

The discussion includes how these systems work, their limitations, and why training is essential before offering leak detection as a professional service. 

Is Leak Detection Worth Adding to Your Business?

For service companies considering expanding into leak detection, the hosts discuss:

•  Equipment costs 
•  Training requirements 
•  Insurance considerations 
•  Break-even analysis 
•  Market demand 
•  Scheduling and labor requirements 

They emphasize the importance of understanding profitability before investing heavily in specialized services. 

Knowing When to Call a Specialist

Not every pool company needs to perform advanced leak detection. The hosts discuss the value of building relationships with trusted specialists and recognizing when a problem exceeds your equipment, experience, or risk tolerance. 

Real-World Leak Stories

The episode features several memorable leak investigations, including:

•  A pool that only leaked intermittently 
•  A cracked pump lid causing major system issues 
•  Underground plumbing surprises 
•  Faulty underground repairs 
•  Hidden plumbing modifications discovered during excavation 

These stories demonstrate why leak detection often feels more like detective work than pool service. 

Field Tips and Tricks

The hosts share practical technician tips, including:

•  Bucket testing procedures 
•  Using plasticine and Blu Tack for temporary line isolation 
•  Why proper expansion plugs matter 
•  Temporary repair products that actually work 
•  The dangers of underground rubber couplers 
•  Repair materials for emergency situations 

These small tricks can save technicians hours of frustration in the field. 

Key Takeaway

Successful leak detection is built on a systematic process of elimination. Start with the obvious, verify assumptions, test methodically, and know your limitations. Whether you're using a simple dye syringe or advanced acoustic equipment, the goal remains the same: gather evidence, eliminate possibilities, and follow the facts until the leak reveals itself. 

Connect With Talking Pools

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En este episodio, Rudy responde una pregunta que recibe con frecuencia en el campo: ¿cuánta tierra de diatomeas (DE) debe agregarse realmente a un filtro después de una limpieza completa? A través de un enfoque práctico y fácil de entender, explica cómo determinar la cantidad correcta basándose en el área de superficie del filtro y no simplemente en estimaciones o costumbres heredadas. 

Temas Principales

La importancia de la dosis correcta de DE

Muchos técnicos y operadores agregan menos tierra de diatomeas de la necesaria después de limpiar un filtro. Rudy explica por qué esta práctica puede afectar el rendimiento de la filtración y cómo asegurarse de que el filtro reciba la carga adecuada. 

Cómo se calcula el área de superficie de una rejilla DE

Utilizando una rejilla estándar de 19 pulgadas de diámetro como ejemplo, se revisa el proceso para convertir pulgadas a pies y calcular el área de superficie mediante la fórmula del área de un círculo (π × radio²). 

Por qué cada lado de la rejilla cuenta

Las rejillas de los filtros DE tienen dos caras activas de filtración. El episodio muestra cómo considerar ambas superficies para obtener una medición precisa del área total de filtración. 

Determinando el área total del filtro

Una vez calculada el área de una sola rejilla, Rudy demuestra cómo multiplicar ese valor por el número total de rejillas para determinar la superficie completa del filtro. En el ejemplo utilizado, un conjunto de 12 rejillas proporciona aproximadamente 47.28 pies cuadrados de área de filtración. 

La regla de la industria para la carga de DE

Se analiza la recomendación comúnmente aceptada de agregar aproximadamente 1.25 libras de tierra de diatomeas por cada 10 pies cuadrados de área de filtración. A partir de esta fórmula, se calcula la cantidad total necesaria para el sistema de ejemplo. 

Conversión práctica a cucharadas

Para facilitar el trabajo en campo, Rudy convierte el peso requerido de DE en cucharadas o paladas estándar, explicando que una palada típica contiene aproximadamente media libra de tierra de diatomeas. Esto permite realizar ajustes rápidos sin necesidad de una balanza. 

La regla sencilla para recordar

Después de realizar todos los cálculos, Rudy comparte una forma mucho más fácil de estimar la cantidad de DE necesaria en sistemas que utilizan rejillas estándar de 19 pulgadas: aproximadamente una cucharada o palada por cada rejilla. Una regla práctica que simplifica enormemente el proceso para técnicos y operadores. 

Lo Que Aprenderás

•  Cómo calcular correctamente el área de superficie de un filtro DE. 
•  Cuánta tierra de diatomeas agregar después de una limpieza completa. 
•  Cómo convertir libras de DE a medidas prácticas de campo. 
•  Por qué agregar muy poca DE puede afectar el desempeño del filtro. 
•  Un método rápido para estimar la carga adecuada utilizando el número de rejillas del sistema. 

Sobre el Presentador

Rudy Stankowitz, de Aquatic Facility Training & Consultants, comparte conocimientos prácticos basados en décadas de experiencia en la industria de piscinas, ayudando a técnicos, operadores y profesionales acuáticos a comprender no solo qué hacer, sino también por qué hacerlo. 

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In this thought-provoking Floc It Friday episode, Rudy Stankowitz takes a step away from chemistry myths, manufacturer sound-offs, and social media debates to explore a topic that has generated considerable discussion in both the pool industry and online communities: natural swimming pools. Drawing from four peer-reviewed scientific studies provided by Professor Charles Gerba, Rudy examines what the current scientific literature actually says about biological water treatment systems, pathogen control, microbial communities, and public health.

Before diving into the science, Rudy also shares a personal message recognizing National PTSD Awareness Month, discussing the unseen challenges many industry professionals carry and reminding listeners that they are never alone in their struggles. 

In This Episode

•  Why natural swimming pools represent a fundamentally different philosophy from traditional disinfected pools 
•  The role of biological treatment systems, regeneration zones, gravel beds, and microbial communities 
•  A review of a documented 2001 German outbreak involving more than 200 illnesses associated with a public nature-like swimming pond 
•  What researchers discovered about swimmer exposure, water ingestion, and viral transmission 
•  The findings of a Canadian risk assessment examining pathogen behavior in natural swimming ponds 
•  How filtration rates, turnover times, and treatment efficiency influence health outcomes 
•  The potential role of UV disinfection and why questions remain about its interaction with biological ecosystems 
•  Research from Spain examining microbial populations and fecal contamination in natural swimming pools 
•  Wildlife as a potential source of contamination in recreational waters 
•  The importance of biofilms and the complex microbial communities that inhabit them 
•  Why cyanobacteria, algae, and aquatic microbiology continue to raise important scientific questions 
•  The challenges of identifying microbial populations without site-specific testing 
•  What a 2024 One Health review reveals about algae, cyanobacteria, recreational water quality, and public health 
•  The difference between visible water quality and the unseen biological processes occurring beneath the surface 
•  Why scientific uncertainty is not a weakness, but a critical part of the scientific process 

Key Takeaway

The current scientific literature does not conclude that natural swimming pools are inherently unsafe, nor does it suggest that all questions surrounding their operation have been answered. Instead, the research consistently points toward the need for continued study, monitoring, challenge testing, and a deeper understanding of the biological communities responsible for water treatment. As Rudy emphasizes throughout the episode, science advances not by defending positions, but by asking better questions. 

Topics Discussed

•  Natural swimming pools 
•  Biological water treatment 
•  Recreational water health risks 
•  Pathogen control 
•  Biofilms 
•  Cyanobacteria 
•  Algae ecology 
•  Public health 
•  Water quality monitoring 
•  Environmental microbiology 
•  Charles Gerba 
•  Risk assessment 
•  One Health research 

Mentioned During the Episode

•  Professor Charles Gerba 
•  Canadian Natural Swimming Pool Risk Assessment 
•  German Nature-Like Swimming Pond Outbreak Investigation 
•  Spanish Natural Swimming Pool Microbial Study 
•  2024 One Health Review on Algae and Recreational Waters 
•  National PTSD Awareness Month 

Sponsors

The 2026 Talking Pools Podcast Pool Industry Mentor Award is proudly supported by:

•  BlueRay XL 
•  LaMotte Company 
•  Revved Up Apparel 
•  Aqua Comfort Water Group 

Research on Natural Pools https://drive.google.com/file/d/1QpahWoVh3DDoNPwdw3oFsnbmUEj_umrS/view?usp=sharing

Connect With Talking Pools

🌐 Website: https://www.talkingpools.com

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This week on the Talking Pools Podcast, Wayne Ivusich and Steve Sherwood take listeners on a journey through some of the strangest, funniest, and most unforgettable experiences pool professionals encounter in the field. What begins as a discussion about a pool overrun with frogs quickly evolves into a collection of stories that highlight the reality of working around water every day. 

Wayne and Steve invite listeners to share the weirdest things they have ever discovered in skimmer baskets and pool systems, leading to stories involving snakes, squirrels, possums, underwear, rodents nesting beneath winter covers, and even a horse that found its way through a safety cover and into a swimming pool. The conversation is both humorous and educational, reminding listeners that no two days in the pool industry are ever the same. 

The episode then shifts to a more serious discussion about water clarity and swimmer safety. Wayne recounts a tragic real-world drowning incident in a cloudy public pool, emphasizing why clear water is not simply an aesthetic goal but a critical life-safety requirement. The hosts discuss why operators should never compromise visibility standards and why maintaining proper filtration and water chemistry remains one of the most important responsibilities in aquatic operations. 

Steve also addresses the growing trend of misleading social media pool "miracle fixes" and viral videos that promise instant water recovery through tablets or additives. The hosts explain why proper pool chemistry does not work that way and encourage listeners to be skeptical of products that appear too good to be true. 

In this week's insurance segment, Steve is joined by Pat from California Pool Association Insurance Services to continue their discussion about a unique consulting project involving pools at a doggy daycare facility. The conversation explores liability concerns, insurance requirements, hold-harmless agreements, commercial pool responsibilities, and the challenges of maintaining aquatic facilities that are operated by people whose primary focus is animal care rather than water management. The discussion provides valuable insight for service companies considering unusual or high-liability clients. 

The second half of the episode dives deep into robotic pool cleaners, filtration systems, and service efficiency. Steve explains why robotic cleaners have become essential tools for modern pool professionals, discusses the pros and cons of suction-side, pressure-side, corded, and cordless cleaners, and shares how automation can dramatically improve service quality while reducing labor hours. The hosts also discuss customer expectations, communication, and the importance of establishing clear responsibilities between pool professionals and facility operators. 

Finally, Wayne and Steve discuss professional education, the value of Certified Pool Operator (CPO) training, and opportunities for experienced professionals to become CPO instructors themselves. The conversation highlights how education improves safety, builds confidence, creates additional revenue opportunities, and helps elevate professionalism throughout the industry. 

Topics Covered

•  Weirdest things ever found in skimmer baskets 
•  Wildlife encounters in swimming pools 
•  Pool safety and water clarity 
•  Real-world drowning prevention lessons 
•  Social media pool chemistry myths 
•  Doggy daycare pool liability concerns 
•  Insurance and hold-harmless agreements 
•  Commercial pool management challenges 
•  Robotic pool cleaners and automation 
•  Sand filters vs. cartridge filters 
•  Customer expectations and communication 
•  CPO certification and instructor training 
•  Building a stronger pool service business 

Connect With Talking Pools

🎧 Listen on Apple Podcasts, Spotify, and everywhere podcasts are available.

🌐 Visit: Talking Pools Podcast Network

📧 Email your strangest pool stories to: [email protected]

#TalkingPools #PoolService #SwimmingPoolIndustry #PoolPros #CPOTraining #PoolMaintenance #CommercialPools #PoolSafety #PoolTech #AquaticsProfessionals

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In this episode of the Talking Pools Podcast, host Natalie Hood sits down with Michael Thill, Regional Sales Manager with The Grit Game, to tackle some of the biggest misconceptions surrounding sales, distribution, retail operations, dealer support, and business growth in the swimming pool industry. Michael shares lessons learned from more than 15 years in retail, distribution, service, renovations, and manufacturer representation, offering a behind-the-scenes look at what really drives success in today's marketplace. 

From his unexpected introduction to the industry in 2011 as a part-time helper at Caribbean Pools to leadership roles with PoolCorp and now The Grit Game, Michael discusses the power of company culture, mentorship, relationship building, and why loving what you do can completely transform your career. 

Topics Covered in This Episode

Do Dealers Only Care About Price?

Michael explains why price is often the first question asked—but rarely the deciding factor. Customers and dealers alike are willing to pay more when they receive exceptional service, expert guidance, and genuine support. The conversation explores how value consistently outperforms price in long-term business relationships. 

Why Product Knowledge Still Matters

The discussion challenges the idea that customers should educate themselves before entering a retail store. Natalie and Michael explain why knowledgeable staff remain one of the most valuable assets a business can have and how ongoing education creates better customer experiences, stronger teams, and increased profitability. 

The Real Purpose of Retail Stores

Contrary to popular belief, customers don't only visit pool stores when something breaks. The episode explores how successful retailers create environments that foster loyalty, trust, community, and repeat business long after the initial sale. 

Distribution Is More Than Moving Boxes

Michael shares what he learned working inside distribution and why great distributor representatives function as educators, problem-solvers, business developers, and strategic partners—not simply order takers. 

Inventory, Forecasting & Supply Chain Realities

The pair discuss common misconceptions about inventory availability, forecasting, lead times, and why communication between dealers, distributors, manufacturers, and reps is critical to maintaining product availability and supporting business growth. 

Building Better Dealer Relationships

What makes a dealer easy to support? What creates challenges? Michael shares candid insights about adaptability, openness to change, communication, and why strong relationships remain one of the most powerful business tools available. 

Why Great Products Don't Always Win

The conversation explores why even outstanding products can struggle to gain market share and how education, awareness, promotion, and dealer buy-in often matter more than product quality alone. 

Promotion vs. Discounting

One of the most practical discussions of the episode focuses on the difference between promoting products and discounting them. Michael explains why businesses often rush to markdowns before fully utilizing effective marketing, customer engagement, and event-driven promotion strategies. 

Key Takeaways

•  Relationships outperform transactions. 
•  Product knowledge remains a competitive advantage. 
•  Great customer experiences create loyalty beyond price. 
•  Distribution and manufacturer reps can be valuable business partners. 
•  Forecasting and communication reduce inventory challenges. 
•  Education fuels growth at every level of the industry. 
•  Promotion creates excitement; discounts should be a last resort. 
•  Long-term success comes from investing in people, not just products. 

Memorable Quote

"Plants don't grow in the same pot they started in. They need new soil, new opportunities, and continued cultivation. Businesses are no different." — Michael Thill 

Whether you're a builder, service professional, retailer, distributor, manufacturer, or sales representative, this episode provides valuable insight into the relationships, strategies, and mindset required to thrive in today's pool industry.

#TalkingPools #PoolIndustry #PoolBusiness #DealerSupport #Distribution #SalesLeadership #PoolProfessionals #RetailSuccess #BusinessGrowth #AquaticsIndustry #NatalieHood #MichaelThill

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Thank you so much for listening! You can find us on social media:

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