Did you talk to your smartphone today? Ask Google Home to play your favorite audiobook? The two-way conversation with technology has graduated from metaphor to reality. Lou sits down with Giles Colborne, author of “Simple and Usable” and the CEO/founder of CX Partners, to explore how having meaningful, interactive conversations with our tech is shaping and changing UX design.

Giles spoke at To Be Designed, a virtual conference we held on April 25. Buy the recorded program here: http://rfld.me/2nYaDYX

Follow Giles Colborne on Twitter : https://twitter.com/gilescolborne