Ohad Samet is the Co-Founder and CEO of TrueAccord, a company using machine learning, behavioral economics and empathy to reimagine the debt collection process.

In this conversation, Ohad, Lex and I discuss the ability of machine learning to create empathetic customer experiences, AI’s ability to be creative, expectations about COVID-19’s impact on consumer borrowers and the economy as a whole, and TrueAccord’s performance vs. traditional solutions.

Ohad Samet is the Co-Founder and CEO of TrueAccord, a company using machine learning, behavioral economics and empathy to reimagine the debt collection process. In this conversation, Ohad, Lex and I discuss the ability of machine learning to create empathetic customer experiences, AI’s ability to be creative, expectations about COVID-19’s impact on consumer borrowers and the economy as a whole, and TrueAccord’s performance vs. traditional solutions.

Technology, Empathy and Finance in a Time of Crisis with TrueAccord

Financial innovation, technology advances and social changes are sending shockwaves through the financial services industry.

In an age of increasingly rapid change, important questions, debates and developments are unfolding before our eyes. These ideas, and the choices we make in response to them, will shape our future.

Technology is vastly powerful, creating new industries in response to – or sometimes in anticipation of – changing customer expectations.

Rebank explores the trends, developments and challenges that define our age and shape the future role of money, banking and financial services.

Business

Entrepreneurship

Technology

Financial innovation, technology advances and social changes are sending shockwaves through the financial services industry. In an age of increasingly rapid change, important questions, debates and developments are unfolding before our eyes. These ideas, and the choices we make in response to them, will shape our future. Technology is vastly powerful, creating new industries in response to – or sometimes in anticipation of – changing customer expectations. Rebank explores the trends, developments and challenges that define our age and shape the future role of money, banking and financial services.

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Technology, Empathy and Finance in a Time of Crisis with TrueAccord

Technology, Empathy and Finance in a Time of Crisis with TrueAccord

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