Telecom Reseller / Technology Reseller News

The Most Powerful Generative AI Coding Model Available, Podcast 1 of 2, potential to help with climate change challenges

AppCoder officially became the most powerful Generative AI Coding model available to boost enterprise productivity, surpassing other leading LLMs. Iterate.ai is at the forefront of empowering businesses with state-of-the-art AI tools and technologies. Its platform is cloud-agnostic, and it can run AI on the edge and in secure private environments. With four patents granted and nearly a dozen more pending, Iterate.ai’s platform offers corporate innovators a low-risk, systematic way to scale in-house, near-term digital innovation initiatives.

“It gives you a faster starting place,” says Brian Sathianathan, Co-Founder of Iterate.ai. “If writing code begins at zero to ten, this begins the process at a seven or eight.” The tool will allow people and organizations to spend more time on higher creativity functions verse time spent on writing the more basic parts of code.

Recently, Iterate.ai’s Interplay-AppCoder officially became the most powerful Generative AI Coding model available to boost enterprise productivity, surpassing other leading LLMs. Iterate.ai is at the forefront of empowering businesses with state-of-the-art AI tools and technologies. Its platform is cloud-agnostic, and it can run AI on the edge and in secure private environments. With four patents granted and nearly a dozen more pending, Iterate’s platform offers corporate innovators a low-risk, systematic way to scale in-house, near-term digital innovation initiatives. These initiatives could be applied to global leaders leading the charge against climate change as well as small businesses who want to reduce their carbon footprint.

Try the new AppCoder

Visit iterate.ai

Join on for the next podcast in this short series (link here)

BroadSource SecureCall help merchants get PCI compliance, Podcast, the sanctions are devastating, including losing your ability to receive payment by card, which today can be a death blow

Everybody has done it: been on a call where a credit card’s details were given. Your organization at some point might have called to collect on an account, or otherwise receive payment. You might have, voluntarily offered card information, possibly to a trusted merchant, especially a small company, or even a charity. But such transactions are likely outside of the compliance set by the credit card giants. And merchants (and that’s simply defined as anyone that has been granted the privilege of accepting cards), could be in violation of their merchant agreement, might be outside of security complaisance by doing what may have become, common place. The sanctions are devastating, including losing your ability to receive payment by card, which today can be a death blow.

BroadSource SecureCall help merchants get PCI compliance

In this podcast, BroadSource’s Haydn Faltyn and Jason Thals discuss SecureCall. Featured at a recent CiscoLive event, SecureCall allows a business to better manage risk and escalating costs by 'outsourcing' PCI-DSS compliance to the BroadSource Cloud. The business benefits by reducing, annual PCI-DSS compliance audit costs, Cyber security insurance premiums, Costly (MOTO) processing transaction fees. The technology ensures that no customer card details enter the business.

Visit www.broadsource.com.au

BroadSource News

What the FCC is doing to protect your phone number from scammers who want to hijack it, iconectiv Podcast - what the FCC is doing to address this problem, including requirements all carriers will need to abide by in an effort to keep consumers safe

In this two part podcast series, we explore with iconectiv's Chris Drake how fraudsters are exploiting phone number hijacking (account takeover), and how businesses, the FCC and service providers are responding.

Account Hijacking Fraud (port-out), Podcast 1

The phone number is now the gateway to someone’s entire digital identity, tying to just about every facet of their life. In this podcast, Chris Drake, Senior Vice President at iconectiv, tells us how fraudsters are exploiting this, and what businesses and regulators are doing to address the problem.

“The phone number is the key personal identifier for everyone and the fraudsters know it,” says Drake. “If a scammer gets a hold of someone’s number, they can leverage it to gain access to their bank accounts and, potentially, steal their identity.”

Account Hijacking Fraud (port-out), Podcast 2

(Next week we will share the second podcast in this series)

The phone number is now the most crucial part of someone’s digital identity and hijacking that number gives scammers the means to take over someone’s bank account or other sensitive accounts.

Chris Drake / iconectiv

This is referred to as sim swap or port-out fraud. In this video, Chris Drake, Senior Vice President at iconectiv, discusses what the FCC is doing to address this problem, including requirements all carriers will need to abide by in an effort to keep consumers safe.

“A lot of losses have been reported from these scams, and the FCC has recognized this,” says Drake, “These FCC rules, as they take effect, will further steps some mobile operators have already taken to mitigate this problem while raising the bar with a standard of care for all mobile operators to implement.”

iconectiv provides services to secure digital identity, numerous data exchanges, registries, and other information as a service. These address numbering intelligence, Know Your Business (KYB), and fraud prevention, as well as network and operations management for the global communications industry. It provides numbering services in more than a dozen countries, including serving as the Local Number Portability Administrator (LNPA) for the United States. As a trusted partner of the communications ecosystem, iconectiv is dedicated to keeping people connected, businesses running and commerce flowing. This includes making sure incoming and outgoing phone calls and messages are verified and identified, and that communications service providers can trust the information in their systems and networks.

Visit www.iconectiv.com

“The reality is that Cisco is still the dominant PBX provider,” says Greg Zweig of Ribbon Communications. Looking out over the UC topography, at the ground level, Greg sees a terrain where many enterprises leverage a lot of capabilities that Cisco has. For these customers, Webex is compelling, so Greg argues that the channel community needs to have the ability to win with Webex and Teams. We learn how Ribbon has worked to make sure its product line of SBCs are well aligned for the migration path many enterprises continue to prefer, noting that Ribbon helps people navigate smooth and non-disruptive migrations. “The worst thing a reseller can do is tell a customer that they don’t need to move,” when the customer might begin to quietly search for partners who know how to take their needs to a newer and better level.

Visit www.rbbn.com

With upwards 75% of the data breaches going unreported, it was only a matter of time before steps were taken to regulate the reporting process. Investors in public companies need to know that the companies have their data well protected when breaches occur and the associated costs.

James Gerber

James Gerber, CFO of SimSpace, provides some great insight into the SEC regulations and how it will affect public companies moving forward. While not directly affected, private companies will also have to start working towards the standards now in place.

Five Steps for Cyber Compliance and Transparency

Enhance Your Cybersecurity Risk Management Program:

Risk Assessment Process:

Incident Response Plans:

Live-Fire Cyber Exercises for Continuous Security Improvements:

Strategic Disclosure Program:

Founded in 2015 by experts from the U.S. Cyber Command and MIT’s Lincoln Laboratory, SimSpace combines the highest-fidelity, military-grade cyber ranges and training content with unique user and adversary emulation techniques.

By providing team and individual training exercises, attack simulations, mission rehearsals, and product evaluations that leverage its cyber range, the SimSpace Cyber Force Platform delivers quantitative and actionable insights into how an organization can protect critical assets against cyber threats. SimSpace prepares individuals, teams and leaders for continued success against ever-evolving adversaries.

For more information, go to: https://www.simspace.com/

Great employee experiences are what today’s IT buyer needs and what Ziro aims to deliver. “Technology is a tool to accomplish something,” says Steven Karachinsky, CEO Ziro. “Work today is really hard to get done, and when work doesn’t get done, there’s a cascading effect as a result from that.” According to Steven, the pandemic left organizations with a mismatched assortment of tools and technologies, many of which were never designed or even altered to work together. Today, Steven argues, the opportunity for the MSP community is to pull those tools together. To deliver on the long promised, promise of UC. In this podcast Steven outlines how Ziro is offering the MSP community fresh thinking on harnessing UCaaS as a platform to help clients put their organization’s technologies together, and to create great employee experiences, productivity, and outcomes. Ziro is presenting itself as a   platform for solving end user problems. As Ziro has close ties and experience working with Cisco and Microsoft platforms, Ziro helps MSPs develop bespoke client solutions, where no one feels “boxed in” to arbitrary solution sets.

Visit https://goziro.com/

MSPs already know everything about Patch Management, according to Michelle Fiegehen of 24x7 Advantage. “It’s a critical security function designed to keep our fleets safe. Patches are released regularly for software and operating systems to fix security flaws that might get exploited by cyber criminals, or to fix bugs that are continually being uncovered in new releases. Even companies that operate 100% in the cloud that have no servers need to have a robust Patch Management process to protect their fleet of workstations and laptops.” In this podcast, we learn why patch management is a challenge for companies and for the MSP community. Part of the challenge is time: how do you staff to cover a need that runs 24/7, and never takes time off for a holiday. Michelle, explains, “Patch management is one of the core offerings of 24x7 Advantage, and we’ve been providing this successfully for years – initially to end clients, and now to MSPs as a white label service that they can offer to their clients.” Michelle points out that not only is this a great reseller opportunity, it’s a solution that fills the gap. “While your client is sleeping, while the MSP is sleeping, our team is working day shift hours to solve any problems to keep the hit rate high.”

Visit www.24x7advantage.com, or email [email protected] US on 646-766-1949

Cloudli Unifies Branding Across Portfolio, Enriches US Channel Offering: Managed service providers and resellers across the U.S. and Canada have access to enhanced sales enablement and marketing support

Elinor Johansen

Last week, Cloudli Communications, a Montreal-based leading provider of voice, data and messaging solutions, announced the official unification of its brand with ConnectMeVoice, originally a New Jersey-based provider of next-generation hosted voice over internet protocol (VoIP), unified communications as a service (UCaaS) and call center as a service (CCaaS).

In this podcast, Elinor Johansen CMO and Head of Sales at Cloudli Communications tells us about Cloudli Communications unifying their brand, bundling in ConnectMeVoice by Cloudli. Advantage MSP and partners: more resources to help companies do their branding, market to the business community and much more. (Also watch https://lnkd.in/gTyJUmg4 )

Managed service providers (MSPs) and resellers of ConnectMeVoice will now have access to expanded marketing and sales enablement capabilities through Cloudli, along with stronger product support. They will also continue to work with dedicated channel managers to help them fine-tune business strategies for acquiring new revenue streams and attaining competitive margins. Additionally, they can expect more customizable marketing campaigns — and access to market development funds (MDF) — to support them in their efforts to drive innovation and growth opportunities.

Visit https://www.cloudli.com/

“We’re not a cookie cutter vendor. We’re not another software tool that’s not going to save you time or money,” says Richard Bruyere, Business Development Director of Intratem. “You pick and choose when and where you need our support.” Bruyere tells us that Intratem saves their clients both time and money. Time saving because mobility cost management can be such a labor-intensive project that most companies avoid preforming active cost management and, consequently, end up overpaying. Intratem comes in and does a cell phone audit that occupies no more than a quarter of an hour of client time. A week later, the audit outlines a savings plan. The client pays no money for the audit and the service is designed so that the client’s savings will exceed any cost for services. The audit is free and there’s no net cost to the user if he goes forward with the plan. “We want to guarantee a return on your investment, every month of your contract.”

About Intratem

Since 2004, Intratem has recognized the tremendous impact of mobility on company success. Now, with more than 18 years in business and with mobile technology being more important than ever, we pride ourselves on tailoring our solutions to our clients’ needs. Built on a strong foundation of Dignity, Integrity, and Expertise as our governing principles. Intratem Mobility Lifecycle Management enables IT teams to offload mobility management, end-user, device, and carrier support, as well as reporting, procurement, staging, kitting, and inventory management. Coupled with industry-leading expense reduction practices, we're able to become your mobile MSP while lowering overall spend.

Visit https://intratem.com/

24x7 Advantage Technical Service Desk delivers world class service, world class MSP opportunity, Special Holiday Podcast: How can you be on-game, when much of your U.S. based staff might otherwise want to watch The Game?

It’s the busiest travel day of the year, in the US. Family. Holiday… Football. And several well-known and well learned experiences says that these are the days when an MSP’s customer might just happen to need technical support. And that need just happens to coincide when staffing to meet that need can be challenging. How can you be on-game, when much of your U.S. based staff might otherwise want to watch The Game?

24x7 Advantage Technical Service Desk

24x7 Advantage offers U.S. and Canada based MSPs an ability to offer the support their customers need, all the time, detaching place, season, and calendar staffing and service demand issues with an always ready posture. “Our clients are keen to be competitive - outsourcing in one form or another is a common model.  But they also require service excellence. They don’t necessarily want their own customers to know they are outsourcing, so the integration of our white label services into their own needs to be seamless, and our services flawless. We’ve been successful in delivering this to our clients,” says Michelle Fiegehen of 24x7 Advantage.

In this timely podcast, Fiegehen tells us about 24x7 Advantage and how it adds a market advantage to any MSP looking to stand out in a crowded market and become that on-going go-to resource that creates on-going opportunities and growth. The company utilizes minimum level 2 support engineers who have a proven track record of technical expertise and high-resolution rate. To make sure her team reflects a deep bench of experience, Fiegehen has pushed turnover rate almost to zero, by offering premium benefits. She also leverages time differences to her team’s advantage, utilizing a global workforce who are working during a regular workday while it’s nighttime in America.

“Most clients start small to try us out, then gradually expand their usage once they see the benefits and realize the risk is low.” As good experiences aggregate, the relationship typically grows. “After 3 months, we have enough data to propose a range of pricing models with varying degrees of flexibility. For example, some clients remain on a draw down model, others prefer to switch to a per device model.” In addition to the Global Service Desk, 24x7 Advantage offers NOC, SOC, Patch Management, remote support, email management, backup and storage management, policy enforcement and performance reporting.

Visit www.24x7advantage.com  email [email protected] or US 646 7661949

24x7 Advantage Technical Service Desk