The Art Of Hospitality

By The Art Of Hospitality Podcast

Welcome to "The Art of Hospitality," where the Operator meets the Philosopher to unravel the intricate tapestry of the vacation rental industry.

Led by Conrad O'Connell, the Digital Strategist who tu... more

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FAQs about The Art Of Hospitality:

How many episodes does The Art Of Hospitality have?

The podcast currently has 91 episodes available.

The Art Of Hospitality episodes:

October 29, 2025Trust And Brand Building In Today's New AI World (With Jessica Gillingham)
In this episode, we chat about PR, brand, building trust, AI and a LOT more with Jessica Gillingham.
Enjoy!
⭐️ Links & Show Notes
Adam Norko
Conrad O'Connell
Jessica Gillingham
Abode PR
Jessica's Book: Tech-Enabled Hospitality: Strategies to Elevate Guest Experience and Operational Efficiency
...more
53min
October 22, 2025VRMA 2025 In Las Vegas (With JJ King, Alex Alioto, Dennis Goedheid & Jamie Lane)
In this first ever in-person recording, Conrad O'Connell and Adam Norko pack the mics and go to Las Vegas for VRMA 2025! A HUGE thank you to VRMA for hosting us at the conference and allowing us to cover this critical moment in the industry for our events.
We interview four amazing industry experts across OTA, property management and more. Another huge thanks to:
JJ King, Alex Alioto, Dennis Goedheid & Jamie Lane.
For taking time from their VRMA schedule to record with us.
Enjoy!
⭐️ Links & Show Notes
Adam Norko
Conrad O'Connell
VRMA 2025
JJ King
Alex Alioto
Dennis Goedheid
Jamie Lane
...more
1h 26min
October 15, 2025The Direct Booking Movement Is More Important Than You Even Think... (With Humphrey Bowles)
In this episode, we chat about the "digital sharecroppers" commonly known as the OTAs with Humphrey Bowles, the CEO of Truvi.
Enjoy!
⭐️ Links & Show Notes
Adam Norko
Conrad O'Connell
Humphrey Bowles
Truvi
...more
52min
October 08, 2025Bye For Now (With Scott Fasano)
In this episode, we deal with a tough one: we say goodbye to Scott Fasano, our original co-host as part of the trio. Scott shares about his new non-vacation-rental journey and what he's working on now.
It's not goodbye.
It's bye for now, Scott! ♥️
⭐️ Links & Show Notes
Adam Norko
Conrad O'Connell
Scott Fasano
Scott's Substack
...more
31min
October 01, 2025Telling The Story Of Real Estate Investments That Make Business Sense (With Zach Arko)
In this episode, we're chatting with Zach Arko from Breezy Vacays to talk investing, areas to consider, buying islands, New Mexico and a LOT more.
Enjoy!
⭐️ Links & Show Notes
Adam Norko
Conrad O'Connell
Zach Arko
Ruidoso Cabins
Little Raccoon Key
Missing Hotel
...more
39min
September 24, 2025Talking Operations To The Next Level As You Scale (With Michael Vialpando)
In this episode, we're chatting with Michael Vialpando of Renjoy to talk all things operations, scaling, growing and headed to the next level in their vacation rental company.
Enjoy!
⭐️ Links & Show Notes
Adam Norko
Conrad O'Connell
Michael Vialpando
Renjoy
...more
50min
September 17, 2025Marketing Approach With The Four Boxes Framework, Airbnb Changes, Guest Trends In 2025 & More (With Conrad O'Connell & Adam Norko)
In this episode, we're solo dolo again to chat all things marketing, Airbnb changes (taking more of your $$), the four box framework for marketing and a LOT more...
Enjoy!
⭐️ Links & Show Notes
Adam Norko
Conrad O'Connell
...more
57min
September 10, 2025What Does The Next OTA Success Story Look Like? (With Paul Buonopane & Jeffrey Manheimer)
In this episode, we're back with two awesome guests from "Stay" (https://staywithstay.com/): Paul Buonopane & Jeffrey Manheimer to talk all things marketplaces, OTA, direct vs control, platforms, growth, marketing and a LOT more...
Enjoy!
⭐️ Links & Show Notes
Adam Norko
Conrad O'Connell
Paul Buonopane
Jeffrey Manheimer
Stay
...more
53min
September 03, 2025Learning Through Growth, Exit, And Building Something Brand-New + VRMA 2025 Preview (With Jodi Refosco)
In this episode, we're joined by newly minted "Pioneer" Jodi Refosco of Deep Creek Lake to talk across a wide variety of topics including growing to 500+ units, selling her business, building something new in DCL, previewing VRMA 2025 and a LOT more.
Awesome bonus: use promo code ART100 to save $100 on your VRMA Registration if you purchase before September 5th, 2025. Terms apply. https://www.vrma.org/vegas
Enjoy!
⭐️ Links & Show Notes
Adam Norko
Conrad O'Connell
VRMA Tickets - use promo code ART100
Jodi Refosco
Timber Rock Village
...more
53min
August 27, 2025Summer 2025 Grab Bag (With Adam Norko & Conrad O'Connell)
In this episode, we're solo dolo to chat on a grab bag of topics: AI, building apps, tech stack, marketing, how Summer 2025 went in the industry and a lot more! Don't worry - guests return next week.
Enjoy!
⭐️ Links & Show Notes
Adam Norko
Conrad O'Connell
...more
40min

FAQs about The Art Of Hospitality:

How many episodes does The Art Of Hospitality have?

The podcast currently has 91 episodes available.

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