Ep. 188 features James King, CEO & Co-Founder of Flows, for a deep dive into building a no-code automation platform powering some of the biggest operators in global gaming.
His 16-year industry journey across iGB Affiliate, Clarion Events, and Gaming Innovation Group and how industry-wide tech frustration inspired the founding of FlowsWhat Flows actually is: a no-code automation layer that ingests real-time data and lets teams build alerts, bonus engines, jackpots, omnichannel loyalty, and more all without developersHow operators integrate Flows, the speed of deployment, and why its Zapier-like interface is built to handle billions of gaming eventsThe company’s commercial model, recent traction, and major U.S. launchesWhy the U.S. remains the biggest long-term opportunity despite slow sales cycles, and how Flows is navigating sweeps, prediction markets, and regulated operatorsWhy Flows sees itself as a tech company in gaming and how its technology can extend to fintech, retail, and other enterprise verticalsThe rationale behind choosing a strategic investment from Light & Wonder over traditional VC, and how the partnership has helped accelerate growthA candid look at the overloaded conference landscape, which events actually deliver ROI, and which ones startups should prioritizeWhat’s coming in 2026, new products, AI-driven innovation tools, expanded U.S. growth, and deeper empowerment for teams to build and automate faster than everCatch the video version of this episode here.
➡️ James King on Linkedin
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This podcast is presented by Optimove, the #1 CRM Marketing solution for the iGaming industry. Since 2012, Optimove has served iGaming Operators from startups to industry leaders. Today, 4 out of the Top 5 US Operators Personalize Player Experiences with Optimove. iGaming operators know their growth journey begins and continues with Optimove, the #1 CRM Marketing solution for the iGaming industry.