REALTORS® who can’t decode the body language of their clients might miss critical clues that would help them land a sale or negotiate a better deal. To crack the code of this “secret second language,” Ready to Real Estate host and TRREB Chief Market Analyst Jason Mercer speaks with Pamela Barnum, a non-verbal communication expert and trust strategist. The former undercover police officer shares communication insights, tactics, and techniques that will help REALTORS® build trust with clients and detect deception.