What if improving front line performance—not more marketing or new leads—was the fastest way to grow your business worth?

If you're feeling pressure to grow revenue while controlling costs, this episode speaks straight to that tension. You'll hear how leaders in hospitality use front line performance, personalization, and smart systems to capture revenue that's already there—while creating better customer experiences and stronger loyalty. The same thinking applies to any business with customer-facing teams and real growth goals.

What you'll gain from listening:

• How front line performance directly impacts revenue and loyalty, without turning your team into pushy salespeople

• What it really takes to evolve from a services model to SaaS, while keeping your culture and your people intact

• Where AI disruption actually adds value today, helping managers coach better and make faster, data-driven decisions

Play the episode to spot practical front line performance ideas you can use right now to increase revenue and strengthen your business worth.

Check out:

• ~10:30 – Unlocking revenue through front line performance Where the conversation digs into how connecting frontline teams to real guest needs drives incremental revenue without hurting the experience—and why this applies far beyond hospitality.

• ~28:00 – AI disruption that actually works at the front line A practical discussion on how AI is being used to analyze performance data, deliver coaching insights, and improve results—without replacing people or overcomplicating the system.

• ~44:00 – The real challenge of moving from services to SaaS A candid breakdown of the cultural and identity shifts required to transition from a services model to SaaS, including what leaders often underestimate and how to bring the team along.

About Geoffrey Toffetti

Geoffrey Toffetti is the CEO of Frontline Performance Group (FPG), based in Florida. The firm partners with over 2,500 hotels across 120+ countries, helping them drive millions in incremental revenue. His personal journey in hospitality started humbly, as a car valet at a Florida hotel.

Today, Geoffrey leads FPG, where they work with top brands like Hilton, Marriott, and Hyatt, among others. He has guided the company through strategic growth, including the acquisitions of the company's primary competitors—Drake Beil in the U.S. and TSA Solutions in Asia, the latter during the height of the COVID-19 crisis.

Geoffrey can share insights on conversion from a services business to SaaS, global expansion, leading a remote workforce, how leaders can build resilience by making bold yet calculated decisions, staying agile in unpredictable markets, and building a corporate tribe rather than a team. FPG is always pushing forward and he excited to say their next bold move is just around the corner.

Is your business worth more than your physical inventory… because of the digital assets you don't even realize you own?

If you're like most CEOs, you've delegated websites, domains, ad accounts, logins, and even AI tools to other people—and assumed everything was automatically "yours." But this episode is a wake-up call: your digital assets are some of the most valuable (and vulnerable) parts of your business, and losing control of them can create chaos during growth, vendor changes, or a future sale.

Paige Wiese breaks down how to protect what you've built before it becomes a costly blind spot.

By listening, you'll walk away with:

• A clearer understanding of what counts as critical digital assets—from domains and hosting to analytics, SaaS tools, and intellectual property

• Practical questions to ask vendors and agencies so you don't get locked out of accounts you paid for

• A smarter way to prepare your company for scaling, exiting, or AI disruption by organizing and safeguarding your digital footprint

Hit play now to learn how protecting your digital assets today can increase your business worth tomorrow—and save you from painful surprises later.

Check out:

• 5:40 – The most important questions to ask before hiring an agency Paige explains how CEOs can avoid losing ownership of domains, ad accounts, and logins right from the start.

• 12:15 – The hidden danger of email and asset transfer during an exit or sale A practical discussion on why business emails, history, and contacts become a major issue when transitioning ownership.

• 21:30 – How AI tools are becoming the newest digital asset risk Paige shares why companies need policies around AI accounts now—before employees unknowingly train tools on proprietary data.

About Paige Wiese

Paige Wiese (W-ee-s) is the founder and CEO of Tree Ring Digital, a top-ranked Denver-based marketing agency that develops high performance websites and digital marketing strategies for businesses nationwide. Under her leadership, Tree Ring Digital has helped thousands of businesses across industries streamline their online presence, protect their digital assets, and achieve healthy growth through data-driven marketing strategies.

During her sixteen years in the industry, Paige realized that digital asset management often exists in a knowledge silo, leaving companies unprepared for growth or transition. This led her to develop a proprietary digital asset management service that tracks and protects a company's crucial data points, protecting brands and maintaining legacies.

Are your current growth strategies actually increasing your business worth—or are hidden constraints quietly keeping you stuck as your company scales?

If you're feeling stretched thin, hitting growth ceilings, or wondering why scaling feels harder than it should—this episode is for you. Carl Gould breaks down the real stages of business growth and the predictable pinch points that trip up founders, especially as AI disruption accelerates change and raises the bar for how companies scale, systemize, and create long-term value.

By listening, you'll walk away with:

• A clear framework for identifying exactly where your business is stuck—and what that says about your next growth move

• Practical insight into how to shift from founder-driven hustle to scalable systems without killing momentum

• A sharper understanding of how to build a company that's not just growing, but increasing in enterprise value and exit readiness

Hit play now and steal proven growth strategies that help you scale smarter, protect your time, and build a business that's actually worth more at every stage.

Check out:

• [~12:30] – Carl explains why most founders get stuck in Stage 3 and how ego and control quietly cap business growth

• [~28:45] – A clear breakdown of systems vs. flexibility—and why consistency (not creativity) is what actually scales companies

• [~47:10] – The moment your business becomes a true asset, including the leadership shifts that dramatically increase business worth

About Carl Gould

Carl Gould is a globally recognized authority on business growth and entrepreneurship who built three multi-million-dollar companies by age 40. He is the Chief Growth Advisor at 7 Stage Advisors and has mentored the launch and scaling of over 5,000 businesses, with his methodologies now used in 35 countries and by more than 7,000 certified coaches worldwide. A multi-award-winning author and speaker, Carl co-authored Blueprint for Success with Stephen R. Covey and Ken Blanchard and wrote the bestselling The 7 Stages of Small Business Success. Known for his high-energy, real-world approach, he has delivered over 1,200 keynote speeches and lectures at institutions including MIT and Rutgers.

Is your business worth more when AI writes faster—or when you show up as an authentic leader your team actually trusts?

You're under constant pressure to communicate clearly, move quickly, and keep up with AI without losing your voice in the process. In this episode, Jim Schleckser talks with Allison Shapira about the real tension leaders face today: using AI to gain efficiency while still sounding human, credible, and genuinely connected to the people who matter most.

By listening, you'll gain:

• Clear guidance on how to use AI to strengthen your voice instead of diluting it as an authentic leader

• Insight into why AI-generated communication can quietly erode trust—and how to prevent it

• Practical ideas for balancing speed, clarity, and culture in leadership communication

Hit play to discover how leading with authenticity—while using AI wisely—can increase trust, impact, and the long-term value of your business.

Check out:

• 08:45 – Allison explains why AI-written emails can quietly destroy trust—and how leaders can spot when efficiency starts replacing authenticity.

• 22:10 – A practical breakdown of how to "train" AI to reflect your voice, values, and lived experience as an authentic leader.

• 41:30 – A cautionary story about leaders trusting AI over their team—and what it signals about culture, credibility, and leadership judgment.

About Allison Shapira

Allison Shapira is an executive advisor, Harvard lecturer, keynote speaker, bestselling author, and trained opera singer who helps senior leaders speak with confidence, clarity, and authenticity—especially in high-stakes, high-visibility moments. Since 2003, she has advised leaders from prime ministers to Fortune 50 executives and has designed leadership communication programs that drive trust, alignment, and measurable results. An entrepreneur and global expert in leadership and communication, Allison brings over two decades of experience to every engagement. Her practical frameworks integrate cutting-edge AI tools to help executives sharpen their message, amplify their voice, and Speak With Impact℠. An adjunct lecturer at the Harvard Kennedy School since 2015, her work has been featured in The Wall Street Journal, Bloomberg, The New York Times, and Harvard Business Review. She is the author of three books: the Washington Post best-seller Speak with Impact: How to Command the Room and Influence Others (HarperCollins Leadership), the companion e-guide Speak with Impact VIRTUALLY, and her newest book, AI for the Authentic Leader: How to Communicate More Effectively Without Losing Your Humanity (Spa Creek Press).

Have you thought about what your founder futures look like if you're suddenly not here—and whether your business worth is actually protected?

You spend your time thinking about growth, valuation, exits, and risk—but many founders avoid the uncomfortable questions about legacy, control, and continuity. This episode connects estate planning to founder futures, showing how personal preparedness, governance decisions, and AI disruption all shape what really happens to the value you've built when circumstances change.

By listening, you'll gain:

• A practical framework for protecting your founder futures by understanding how estate plans, healthcare directives, and digital assets prevent chaos for your family and your company.

• Clear insight into scaling a venture-backed platform the right way, including term sheets, preference stacks, board control, and why "IPO-ready" thinking matters more than chasing an IPO.

• A CEO's perspective on AI disruption and defensibility, including how category leaders must rebuild for an AI-native future before competitors force the change.

Press play and learn how to safeguard your founder futures while building a company—and a legacy—that holds up under real-world pressure.

Check out:

• ~06:30–09:30 Why estate planning matters even if you "don't have much" Cody explains why wills, healthcare directives, and digital assets matter regardless of net worth—and why certainty beats assumptions for families and founders.

• ~32:00–38:00 Venture capital reality: term sheets, preferences, and board control A candid CEO-to-CEO discussion on VC tradeoffs, preference stacks, governance, and why founders must be willing to walk away from bad terms.

• ~1:07:00–1:14:00 AI disruption and rebuilding to protect the business Cody outlines why AI is both the biggest threat and opportunity, and how Trust & Will is thinking about becoming AI-native before a challenger forces the change.

About Code Barbo

Cody Barbo is the Co-Founder & CEO of Trust & Will, the leading digital estate planning platform in the U.S., trusted by over one million families. Since launching in 2017, Trust & Will has modernized legacy planning with simple, secure, and attorney-approved online solutions tailored to state-specific laws. Under Cody's leadership, the company has raised over $75 million in funding, and its customers report more than $100 billion in estate assets on the platform. Trust & Will supports 20,000+ financial advisors and 200+ banks and enterprise partners, including AARP, Fifth Third Bank, UBS, and USAA. Recently, the company introduced EstateOS, the first intelligent estate planning platform designed to revolutionize legacy planning through embedded AI guidance, streamlined workflows, and enhanced collaboration between families and financial professionals.

Trust & Will was recognized on the Inc. 5000 list for the second consecutive year in 2024. Cody was named an EY Entrepreneur Of The Year® 2023 Pacific Southwest Award Winner and regularly contributes to Forbes, Fast Company, and Inc. He is passionate about leveraging technology to transform estate planning from a transactional task into a deeply meaningful and personal experience.

Is your company's "AI disruption" happening with you—or quietly without you… and putting your business worth at risk?

If you're leading a mid-to-large company right now, you're probably feeling two pressures at the same time: move faster with AI and don't blow up the business while you do it. Because AI isn't a future trend anymore—it's already being built, tested, and used across departments, geographies, and teams (often without a single unified view). And that creates a real leadership headache: how do you scale AI for competitive advantage while still keeping guardrails in place?

In this episode, Jim Schleckser talks with Pete Foley (CEO of ModelOp) about what happens when AI spreads "like wildfire" inside an organization—and how to regain control without killing momentum.

You'll walk away with:

• A practical way to get visibility into AI across your organization so you know what models exist, what they're doing, and where the biggest risks are hiding.

• A framework for putting governance and guardrails in place without slowing innovation—so you can move faster than competitors and sleep at night.

• A clearer path to scaling AI investments into real business outcomes (revenue, cost reduction, risk control) instead of letting models sit stuck in limbo for 9–12 months.

Hit play now to learn how to build AI guardrails that protect your brand and accelerate results—so you can boost business worth before the market decides who survives the disruption.

Check out:

• [02:10] "In five years, there'll be two kinds of companies…" — Jim frames the stakes of AI disruption and why ignoring it threatens long-term survival and business worth.

• [10:45] The real AI bottleneck: why models take 9–12 months to reach production — Pete explains what's slowing companies down and why that pace won't survive the next wave.

• [23:30] The "air traffic controller" approach to AI governance — visibility, risk assignment, guardrails, and real-time monitoring so AI can scale without chaos.

About Pete Foley

With more than 25 years of executive and entrepreneurial experience in enterprise software and a track record of successful business exits, Pete Foley's leadership gives ModelOp customers, partners and employees a high level of trust and confidence in the company and its future. Prior to co-founding ModelOp, Pete held several chief executive roles, including CEO of RingCube Technologies, a desktop virtualization software solution provider acquired by Citrix in 2011; CEO of PortAuthority Technologies, a provider of data leak protection systems, from 2005 through its acquisition by Websense in 2007; and CEO of Infoblox (BLOX) from 2002 through 2005. In addition, Pete was the Executive Chairman of Graphite Systems, a low latency, flash-based big data appliance that was acquired by EMC, from 2012 to 2015.

Ever catch yourself wondering, "What is my business worth—like, the real number, not the cocktail-party guess?"

If your business represents the majority of your net worth (and for most CEOs, it does), not knowing your true valuation is risky. You could be planning an exit, thinking about succession, considering a partnership change, or even just trying to make smarter growth decisions—but without a real valuation framework, you're basically relying on back-of-the-napkin math. In this episode, you'll get a clear, CEO-friendly breakdown of how valuations actually work and what drives value up (or quietly drags it down).

You'll walk away with:

• A practical understanding of the real valuation methods (market comps, public peer multiples, discounted cash flow, and when asset-based valuation applies) so you can stop guessing and start thinking like an investor.

• A sharper perspective on what increases or decreases your company's value—especially risk factors like customer concentration, shaky financials, key-person dependency, and unreliable forecasts.

• A clearer playbook for "valuation readiness" so you can improve value before a buyer, a partner, or the IRS forces the question.

Press play now and steal the same valuation lens buyers use—so you can protect your wealth, reduce risk, and increase what your business is worth before the next big decision hits.

Check out:

• 0:03:10 — The 3 main ways your business is valued (market comps, public peer multiples, and discounted cash flow—plus why valuation is forward-looking).

• 00:10:55 — How to value intangible assets like patents and trademarks (including the "relief from royalty" method that's surprisingly practical).

• 00:22:40 — The biggest value drivers you can actually control (clean financials, forecasting confidence, reducing key-person risk, and de-risking the business for buyers).

About Dave Bookbinder

Dave Bookbinder is a corporate finance executive with a focus on business and intangible asset valuation. Known as a collaborative consultant, Dave has served thousands of client companies of all sizes and industries.

Dave has conducted valuations of the securities and intangible assets of public and private companies for various purposes including acquisition, divestiture, financial reporting, stock-based compensation, fairness and solvency opinions, reorganizations, recapitalizations, estate planning, S-Corp. conversion, exit strategy, and succession planning.

Have you ever bailed on a "seat at the table" moment because imposter syndrome convinced you you didn't belong?

This episode is basically a reality check for that spiral. If you've ever walked into a room of bigger titles, bigger experience, bigger confidence—and immediately started listing all the reasons you're "not enough," Megan Reilly's story will feel uncomfortably familiar (in the best way). She breaks down what imposter syndrome costs you, how to stop self-eliminating, and how to stay in the game long enough to actually grow—whether you're building a company, scaling a team, or just trying to lead without burning yourself out.

• A simple way to quiet imposter syndrome when you feel outmatched—so you stay in the room and find your value instead of fleeing.

• A scrappy growth mindset you can copy (no perfect plan required): how momentum, feedback, and "green lights" can guide your next move.

• A healthier approach to scaling in real life by recognizing seasons—so you can build something meaningful without feeling like you're failing at everything else.

Press play and borrow Megan's mindset reset for imposter syndrome—so the next time you get the opportunity, you take the seat and don't look back.

Check out:

• 10:00 – The imposter syndrome turning point Megan tells the D1 basketball walk-on story and the moment she quit—then reframes it into her core lesson: why imposter syndrome makes you walk away from rooms you've already earned entry into.

• 25:00 – From "side gig" to real business The shift from teaching dance as a flexible college job to realizing, "Wait, this actually works," and how trusting momentum (not a formal plan) led to massive growth.

• 50:00 – Scaling, seasons, and not doing it all at once A candid conversation about building a 70-location franchise while raising kids—and why recognizing life seasons is critical to sustainable leadership and sanity.

About Megan Reilly

Megan Reilly started as an entrepreneur at age 19 and over the last two decades has built an international franchise, received multiple offers on Shark Tank, started a top 12 podcast, and ignited crowds all around the country as a keynote speaker.

Megan is the creator and host of one of the Top 12 Parenting Podcasts on Apple Podcasts, Who Is Your Momma Podcast, where she speaks to the mothers of some of the world's most successful, CEOs, athletes, and entertainers. Megan speaks to organizations all across the country, sharing the lessons she has learned from more than 20 years as a thriving entrepreneur.

What if the expertise that makes your company valuable today could be replicated—or even surpassed—by AI within a year?

If you're running or leading a business, you're already feeling the pressure: AI disruption is moving faster than your operating model can adapt. This episode helps you understand why the ground is shifting so quickly, what it means for the expertise inside your organization, and how you can stay ahead instead of getting blindsided by competitors who adopt AI more strategically and more rapidly.

You'll walk away with clarity on:

• How AI is lowering the cost of expertise—and what that means for your competitive advantage.

• A practical way to rethink your business and operating model so you can adopt AI at an exponential pace, not a linear one.

• How to help your team embrace AI without fear by understanding new working modes like centaurs, cyborgs, and self-automators.

Hit play now to learn the specific mindset and moves CEOs are using to turn AI disruption into a strategic edge.

Check out:

This is where Karim explains the surprising path from crowdsourcing and NASA experiments to machine-learning breakthroughs—and why those early signals showed him AI would reshape business, not just technology.

A must-hear moment. Karim explains why AI isn't just another tool—it fundamentally changes what expertise means within a company — and why CEOs need to view their business as a "bundle of expertise" being rewired.

This section introduces centaurs, cyborgs, and self-automators—and what these modes reveal about adoption, resistance, identity, and where value will come from as AI accelerates.

About Dr. Karim Lakhani

Karim R. Lakhani is the Dorothy & Michael Hintze Professor of Business Administration at the Harvard Business School. He specializes in technology management, innovation, digital transformation and artificial intelligence (AI). His innovation-related research is centered around his role as the founder and co-director of the Laboratory for Innovation Science at Harvard and as the principal investigator of the NASA Tournament Laboratory. Karim is known for his original scholarship on open source communities and innovation contests and has pioneered the use of field experiments to help solve innovation-related challenges while simultaneously generating rigorous research in partnership with organizations like NASA, Harvard Medical School, The Broad Institute, TopCoder, The Linux Foundation and various private organizations. His digital transformation research investigates the role of analytics and artificial intelligence (AI) in reshaping business and operating models. This research is complemented through his leadership as co-founder and chair of the The Digital, Data, and Design (D^3) Institute at Harvard and as co-founder and co-chair of the Harvard Business Analytics Program, a university-wide online program transforming mid-career executives into data-savvy leaders.

Ever feel like you want to embrace AI, but it is moving so fast? What you just learned is already outdated—and you're worried your competitors might be pulling ahead while you're still figuring it out?

This episode is basically a reality check for you as a leader: AI isn't a "someday" thing anymore. It's here, it's democratized, and it's about to split industries into the "haves" who use it to accelerate growth and the "have-nots" who get left behind. If you're trying to grow a mid-to-large company, keep your team relevant, and avoid getting blindsided by tools your people are already experimenting with, this conversation meets you right where you are. You'll hear why AI-first thinking isn't hype—it's how you protect your business and unlock more creativity, speed, and capacity across every function.

By listening, you'll walk away with:

• A clear, CEO-level way to think about AI as a multiplier, not just an efficiency tool—so you can free your team from the mundane and push more energy into innovation and growth.

• Practical guidance on adopting AI without freezing up, including how to handle the very real fear of job disruption by leveling up faster instead of resisting change.

• Concrete, cross-functional use cases you can copy immediately, from smarter customer and HR communications to rapid code generation, finance/M&A insight spotting, legal review, and hiring support—plus the "hybrid model" mindset to keep humans in the loop where it matters.

Hit play now and steal these AI-first leadership moves so you can get ahead of the curve this quarter—not six months from now when the gap is harder to close.

Check out:

• 04:30 — "AI will split the world into haves and have-nots" Jim tees up the urgency, and Eric immediately reinforces that this divide is coming in months, not years.

• 12:00 — "AI as the 5th tectonic tech shift + democratization" Eric walks through the internet → PC → web → iPhone → GenAI progression, and why democratized access changes everything for CEOs.

• 27:30 — "AI-first mindset + real business use cases (HR, finance, legal, hiring)" The conversation shifts into practical deployment: AI-first workflows, hybrid human+AI supervision, and concrete examples like HR response automation, M&A insight spotting, and interview-transcript evaluation.

About Eric Vaughan

Eric Vaughan is a globally sought-after speaker and pioneer of AI-driven digital clones, leading IgniteTech's AI-first transformation and reinventing products, services and the workforce while shaping the future of enterprise AI. He's known for launching two innovative AI products in just ten months and steering the high-profile acquisition of Khoros. Eric founded and led three successful software companies and managed over 50 major M&A deals. He's also a regular writer, tech educator and passionate runner who has completed 50 marathons and more than 50 ultramarathons.