Great communication isn’t just a nice-to-have. It’s a leadership skill that shapes culture, builds trust, and drives alignment.

In this episode, Rachel Peck shares lessons from nearly a decade at Harry’s, where she helped scale internal messaging from a 10-person startup to a global team of 1,000+.

From writing for founders, navigating crisis comms, and making company values stick, Rachel breaks down what most Chiefs of Staff overlook about internal and executive communications and how to build systems that work even in moments of chaos.

Explore Rachel's work: https://metronome.consulting/

Learn more from Rachel in Chief of Staff Launchpad: https://www.chiefofstaff.network/chief-of-staff-launchpad

In this episode, we’re joined by Juhi Kabra, executive coach, facilitator, and former Chief of Staff at Redesign Health. Juhi spent five years supporting the CEO and leadership team through hypergrowth, and now advises founders and strategic operators on organizational design, executive effectiveness, and leadership development.

We discuss Juhi’s path from Blackstone to Palantir to Redesign Health, her biggest lessons in aligning executive teams, and how to succeed as a Chief of Staff in your first 90 days. She also shares a preview of the frameworks and workshops she’ll be leading in our upcoming Chief of Staff Launchpad program.

Learn more about her work at Juhi Kabra Consulting: https://www.juhikabra.com/

Learn more about Chief of Staff Launchpad: https://www.chiefofstaff.network/chief-of-staff-launchpad?utm_source=spotify&utm_medium=podcast&utm_campaign=cos_podcast_juhi_kabra

In this podcast episode, Order CoS Ali Sardinia and CEO Zach Garippa share their successful four-year partnership built on co-creating the role through honest conversations about business needs. Their success stems from constant prioritization conversations, immediate communication to prevent issues from festering, and treating failures as shared ownership with an action-first mentality. They emphasize that cultural alignment matters more than perfect experience, and that effective CoS and Principal relationships require thought partnership and trust-building rather than constant agreement. Excited for you to level-up as a Chief of Staff!

You can learn more about the Chief of Staff Network's membership, courses, and events here: https://www.chiefofstaff.network/

In this episode, Aria Finger, Chief of Staff to Reid Hoffman, shares how she landed her role through an existing relationship and mentioned that she observed at an event that about half of Chief of Staff positions come from people that those CoS already knew. Key insights also mentioned include the importance of being authentically yourself, having permission to disagree with your principal, and using AI tools strategically. Aria also talks about what she is excited about with AI and how her role has evolved dramatically over her four years in the role too. Excited for you to level-up as a Chief of Staff!

You can learn more about our membership, courses, and conferences here: https://www.chiefofstaff.network/

Are you working on scaling as a CoS right now? Listen to this episode to hear that successful scaling hinges on three core principles: intentional design, smart decision-making frameworks and scaling knowledge over headcount. The discussion emphasizes creating guardrails rather than rigid rules, protecting culture carriers during transitions, investing in relationship-building with distributed teams, and always starting with the problem you're solving rather than jumping to solutions. We are excited for you to level-up as a CoS!

This episode was recorded live at a NYC CoS dinner event. You can learn more about the Chief of Staff Network’s membership, upcoming events and courses on our website: https://www.chiefofstaff.network/

In this episode, you will learn from Ashlea Holt and Tim Bristow about the art and science of getting stuff done in the modern workplace. From using ChatGPT, to navigating the Wild West of new productivity tools, they share hard-won insights on when efficiency isn't king, why direction matters more than speed, and the challenges of implementing tools at a company. You will also learn about why it may be better to pilot new tools initially, why consistency beats intensity every time, honest takes on AI dependency, decision fatigue, and protecting the human fundamentals that matter most. Listen to this episode to level-up as a Chief of Staff!

You can learn more about the Chief of Staff Network’s membership, upcoming events and courses on our website: https://www.chiefofstaff.network/

Are you tying to improve your change management as a CoS? Listen to this new podcast with Audrey Ware and Fanni Gabor as they share real stories from the trenches of organizational transformation. You will learn why "no change is perfect," how to build buy-in through strategic feedback, and why addressing instability head-on is crucial for success. From managing expectations during delays to navigating the AI transformation reshaping work itself, these two Chiefs of Staff offer candid insights on leading change when everything around you is constantly evolving. Excited for you to level-up as a Chief of Staff!

You can learn more about the Chief of Staff Network’s membership, upcoming events and courses on our website: https://www.chiefofstaff.network/

Chiefs of Staff create value for companies all of the time. Some times this work happens behind the scenes, and it is not showcased. We wanted to change that. In this episode, you will learn from Richard Hoffman and Eve Staszczyszyn about how they are creating value in their roles. 

Eve talked about a value creation framework of making money, saving money, enhancing company culture, and /or driving innovation. Richard shared his experience at a FinTech startup, focusing on scaling partnerships and now managing customer programs. Both highlighted the need for flexibility, strategic alignment, and the ability to balance immediate tasks with long-term opportunities. Excited for you to level-up as a Chief of Staff!

You can learn more about the Chief of Staff Network’s membership, upcoming events and courses on our website: https://www.chiefofstaff.network/

Cher Murphy shares her journey from managing department stores in Alabama to being the Chief of Staff at Sydecar in NYC. You will learn how she networked her way into tech, overcame the challenge of being "too good" as an EA, and built strategic capabilities beyond administrative work. You will also learn about her use of Custom AI workflows and GPTs for executive communication, and Notion dashboards as operational "control centers.” Excited for you to level-up as a Chief of Staff!

You can learn more about the Chief of Staff Network’s membership, upcoming events and courses  on our website: https://www.chiefofstaff.network/ 

Do you want to know what it is like on the ground floor of building a startup? In this episode, you will learn from Jessica Li, the former Chief of Staff at Beacons. She was the first employee there and worked at the company for over four years. Jess emphasizes the importance of complementary skills with her CEO and highlights the use of tools like Clifton Strengths and Six Working Geniuses to understand team dynamics. Jess shares insights on building strong relationships, managing work-life balance, and evolving her role from foundational functions to growth and technical product management. She also reflects on the importance of self-reflection in career development.

You can learn more about the Chief of Staff Network’s membership, upcoming events and courses  on our website: https://www.chiefofstaff.network/