In this episode Nicky explains how human emotions play a large part in how people respond to change.

She goes through the Kubler Ross grief cycle and how this helps explain why we experience the emotions we do and how you can manage them.

This is the first episode in the series of communication change.

Nicky is focussing on this after many requests to talk about how to lead people through change and also what it's like to go through change and how this affects the way we behave and communicate.

For many of us Christmas is a time to relax and have fun but for some of us it's a time we spend with people we don't really know or necessarily even get on with.

It's also often a period filled with difficult conversations, emotion and breakup of many relationships.

In this episode Nicky speaks to Janthea Brigden. Janthea owns a company called Nipperbout creating child friendly environments at events, hospitality and leisure.

They discuss a whole host of topics to help you with your extended family, family and children this Christmas and give you some practical tips to help make life a little easier this Christmas

In this episode Nicky looks at four areas to help you have those conversations you have been putting off.

Emotions - why conversations with our families can often be driven by emotions and the impact of this.

Consequences - what they are and why you should think about them before you have the conversation.

Beliefs - both yours and the person who you are going to talk to and how they intertwine.

How to introduce this conversation and how this will help keep the emotions down.

In this track Nicky looks at two common questions she is asked. She shares the 4 P's;

Purpose - what outcome do you want from this conversation and why is it so important to you.

Practice - what you are going to say and how you are going today it.

Permission - give yourself permission to ask.

Perspective - look at the world from the other person's point of view. How will they view your request.

Episode 89 - Values and beliefs by The Communication Coach

Episode 88- How to have difficult conversations by The Communication Coach

In this episode Nicky chats to Jo Berry. Jo's father, Sir Anthony Berry, was killed by an IRA bomb in 1984.

In 2000 Jo met the man who had planted the bomb, Patrick Magee. This is her amazing story which touches on so many aspects of communication and being human. It's hard to describe this story so the best thing to do is listen as Jo tells it in her own words.

In this track Nicky explains why she believes communication is such an important skill and yet one of the core functions of every day that gets forgotten about. When we speak to each other it's generally from an unconscious place and we don't think about the words we are saying or how we are approaching the conversation. When we become more conscious in our communication we can leave people feeling empowered, valued and validated.

In this episode Nicky looks at 5 steps you can take when having difficult conversations and help you to be heard.

The last year and this most recent lockdown has been a challenge for everyone and sometimes this affects our relationships and our ability to communicate with others.