Nick Hentges is CEO of Captive Resources, which represents over 6,700 shareholders in 48 member-owned casualty and medical stop loss group captives, with a total annual written premium of $4.7 billion. He has an extensive background in insurance company, brokerage, and captive consulting and management operations. As Captive CEO since 2022, Nick has presided over unprecedented growth in the company's casualty and medical stop loss group captive business. He has been instrumental in supporting the further development and expansion of the Risk Management and Insurance program at the University of Iowa. He has served on the Board of Directors of the Captive Insurance Companies Association (CICA) since 2021, and he holds a BBA degree with majors in Finance and Insurance from the University of Iowa and an MBA from Drake University. In this episode of In the Know, Chris Hampshire and Nick discuss the captive space and alternative risk transfer, the evolving buyer's journey, and the future of the insurance industry.

Key Takeaways

• Nick's career journey from small-town Iowa to global captive leader.

• Opportunities that can be found in the captive space.

• Insights into the evolving buyer's journey.

• Growth at Captive Resources can be attributed to the education of both insurance buyers and brokers.

• Hiring and retaining great new talent starts with assembling a team that wants to serve the client.

• Questions that leaders ask when approached with new opportunities.

• The importance of planning for future transitions years in advance.

• Nick's take on addressing the retirement issue in the insurance industry.

• Possibilities in the five-year future of the insurance industry.

• Nick's encouraging advice to his early career self.

Quotes

• "Captive is an exciting and growing, dynamic field… that is going to change insurance."

• "Growth at Captive Resources can be attributed to the education of both insurance buyers and brokers."

• "The captive industry has exploded, and more and more people have heard of or know of captives."

• "We have a retirement issue in the insurance industry. We've got to get young people into this industry."

• "We cannot accomplish what we're hoping to do unless we are willing to change."