I just had a guy come out and quote me on building a fence out at my place.
He went through everything and we agreed upon a price.
Well, a few days later, he came back and asked me if I wanted the fence painted.
I said, "Sure."
And he replied, "Okay, I'll that'll be an additional XYZ dollars."
I thought that was discussed in our original meeting, but he told me it would be an additional charge.
Okay, I see that happening one time, but he kept coming back.
He hits me with a "And that's not including the additional supplies."
I finally stopped him and said, "man this was all part of our original agreement, but now you're hitting me with almost a quarter more."
So many business people do this and wonder why they're clients get pissed.
I am the type of person who likes to stack all my services and offerings in one list, and include them in the price.
No upsells.
No gimmicks.
No hidden fees.
There's only a few reasons this happens:
- Incompetent sales people forgetting to add everything in the initial quote.
- They're testing your budget to see how far you'll go
- They know you have a ton of money and decide they're going to make a run at separating you from it.
Word of advice to you if you're conducting business this way..........
Quit fucking nickel and diming people.........
Try including everything you said you would do in the initial quote and stick to that number.
If you work in an industry where there can be unexpected changes, charge a little more to cover your costs with the condition that if something outside the scope of the service quoted comes up, additional fees may be required.
Try that and see how if it affects your business.
About the THC Podcast
Nothing is off-limits in these weekly episodes of the Hardcore Closer Podcast with Ryan Stewman. Politics, Finance, Religion, Tin-foil hat theories, and interdimensional space aliens.
Ryan Stewman takes a very factual approach to simplifying the most complex things we are experiencing in real time in this timeline.
Leave your feelings at the door and buckle up for a fresh perspective with no fluff, and just the hardcore stuff that reality is made of.
Learn how you can become a member of a powerful community consistently rewiring itself for success at https://www.jointheapex.com/
and learn how you can finally partner with someone helping you grow, scale, and have the most successful business without the complexities of sharing equity in your company https://closercap.com/
Rise Above 🇺🇸